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I received an interesting message from Ford on my FordPass app the other day. I thought I'd post it here: Anyone else get this? Any thoughts?

The Vehicle > Status > Tire Pressure Monitoring screen on my smartphone shows this message: There are no indicators on this screen. I suppose something would light up on the app if there was a malfunction or low pressure detection, none of which is the case. This is a good sign, imo. What are your thoughts on this? On another note, my tires are rated at 44 psi of pressure, maximum. The auto shop that installed the tires inflated them to 40 psi (using normal air). That's what I normally inflate my tire to. Should I leave it at that?

Question for you folks: I just had new tires installed. Does anyone know of a simple way to test the valve pressure sensors (other than letting the air out of the tires)? Also, where is the low tire pressure indicator displayed on the FordPass App? TIA.

Question for you folks, Under Services > Vehicle Health Reports, there is an option for "Schedule Reports". Mine is set to "Monthly". Is that supposed to send a health report to my email address every month regardless if there's a problem or not?

Update: FP Version 4.15.0 has been released. Upon updating the app, I noticed no difference. Everything is working the same. No regression.

Yesterday, I went to a public level 2 charging station to see how FP behaves. Some observations are: 1.) The Battery Charge Logs does not show that I charged my vehicle for 10 minutes. 2.) While on my way to the station, the combustion engine kicked in, but the Estimated fuel economy shows 0.3 MPG under Driving Data > Journeys > My EV Driving Data. It should be in the realm of 100 - 200 MPG. For those that charge their vehicle in the public, what shows up in the Battery Charge Logs in FP?

For reference purposes, I was able to locate a photo I took. I had a 3G Modem at the time, using MFM. I called Ford tech support. They confirmed that the only way to start my vehicle was to insert the key and turn it on that way.

As per the conversation regarding remote start on a Cmax Energe SE vehicle, this is what I've observed... Firstly, the year / model of my car is 2017 Cmax Energi SE. My Key Fob do not include a remote start button. Prior to having the modem upgraded to 4G, I was using the MyFordMobile app. The MyFordMobile app had a remote start feature. It was a bit awkward. When I pressed the RS button on the app, the car's climate control would turn on and there was a message on the left display on the instrument cluster. It said to press the brake and the start button at the same time. My car doesn't have a "Start" button so that feature didn't work. I'm guessing Ford never updated that part of the software for SE model Cmax's such that the message isn't displayed. Fast forward to today, I have a 4G modem installed. The FordPass app has a "Start" button on the home screen. When I press it, it turns on the climate control but does not give the option to start the vehicle.

I noticed yesterday that there was a new update for the FordPass app. I didn't notice anything different. Anyone else find something new?

Just wondering... For those that performed a DIY upgrade on the 4G modem, is the modem's antenna connected to the radio antenna that's mounted on top of the car?

I'm intrigued enough to give it a try. I'll give it a whirl and let you know what I find. Edit: Here is a screen capture of the Configuration > TCU module screen: According to your information it appears that the TCU was not updated. I'm assuming that the dealer performed a software update, but is no different than what is currently installed.

Update on Ford Dealer contact: I received a call from the Ford Dealer that installed the 4G modem on my Cmax. They said that Ford is working on a software update and that they will contact me when it is ready to be installed. What do you folks make of this? Under what condition should I bring it in to have them update the software? I'm guessing I should ask them if it is a necessary firmware upgrade or is it a fix for owners that had the same problem I used to have.

Dealers don't normally get into the nit and gritty of the problem. I've learned that through experience. I agree with bookemdano, what shows up on the "Vehicle" screen? If it shows the metrics, then you are half way there.

Yes. I'm referring about the Sync screen. I'm able to pair my android phone using bluetooth and USB. Glympse loads on the Sync system. I see the main menu. But that's as far as it goes. I normally use it on my smartphone, it works like a charm. Wither way, it would be nice to have a location sharing app via Applink or Android Auto.

Just wondering, has anyone gotten the Glympse app to work? I can see it in my Apps list and when I tap on it, it doesn't allow me to invite viewers.

bookemdano: I went in there thinking the chances of them fixing the problem was 50/50 at best. The idea being to get it done the "right way". The "do it yourself" way ended up being much more gratifying. cr08: We'll see as the months go by, I'm guessing new features will trickle in.

Yes. It is SUPER easy. I just did it, and it worked! (I've updated my previous post with the details).

Update on my situation: I just got back from the Ford Dealer. Long story short, the problem persists. They told me that they had a technician update the software and that it took. The activation procedure went through. The same features work, and the lock / unlock / start continue to be unresponsive. At least it didn't get worse. I'm going to inspect the TCU data and see if they updated anything. Will post the results here soon... Edit: I just checked the data on the modem, and it has not changed. I forgot to mention that I requested service department to get a hold of Ford's Hotline so that they may trouble-shoot the problem. Pending an appointment over the next few days. So, in the meantime, I've decided to update the 754-01-01 values as was described by bookemdano. Edit #2: Well, I just updated the values, AND it is working! I followed the instructions provided by bookemdano to the letter. I had no problems. I can now lock and unlock the vehicle. I've yet to try the Start feature, though. In addition, changing the Charge Settings is working now. That includes Preferred Charge Locations, and Departure Times. Here are some things that aren't working that interests me. While charging, I can view the Charging Details. On that screen, there is a field called "Energy" and "Charge type (Network)". The values for those read "N/A". Thanks so much to the guys that took the time to figure this stuff out. Much appreciated!

Update: I called my local Ford Dealer today and explained to them the problem I am having with the new 4G modem. They are going to reprogram it. I have an appointment set on Wednesday the 13th. On a side note, I was told that the modem includes a 2 year warranty, so no cost to me for the servicing that will be done. I was under the impression that it included a 1 year warranty... Will keep you guys posted when I get back on Wednesday.

I think you got it in a nutshell. (jokingly) I feel like a kid at a closed candy shop . There's a gumball machine that has 99 of my favorite flavor and 1 that isn't. Should I gamble my quarter or wait till the shop opens and ask for what I want. I'm going to call my dealer tomorrow and request to have the modem re-programmed as you phrased it. It's the sensible thing to do, in my opinion. I'll let you know what they say.

About the strings that need to be updated, is there a reliable source with documentation showing the changes you are recommending? If I decide to bring my car to the dealer that performed the upgrade, what should I tell them?

Thanks for the input. I'm tempted to try and fix it myself. What are the repercussions and can I go back to the old settings if need be? How much time does it take for the modem to start responding to the remote functions?

The plot thickens.. This is what shows up on my end: This is the Strategy for the TCU. Interesting that everything but the Strategy is HJ5T-14G087-UM. What do you make of all this?

I have an alternate email address I can use. I'll give it a try. Thanks so much for your assistance. My day is almost done, but I'll keep posting my progress here. Edit: The results are in. (finally) ? bookendano, I followed the instructions you provided. They went just as you described. For good measure and your advice, I backed up the all of the TCU data first. I was able to view the "TCU Module configuration (AS BUILT format)". There are a sequence of string values starting with 754-01-01 and ends with 754-05-02. So there are 12 altogether. Before I post it, what am I supposed to be looking for and what, if any, are considered "sensitive" data?

Well done. That was the issue, I selected Yes to load a saved profile. This time around Forscan was able to load all the modules. The TCU module showed up in the list. After selecting the module, I clicked on the play button at the bottom of the Computer Chip -> Configuration and Programming tab. It took me to the log page indicating "Sorry, you need an Extended License to run this function". I installed Forscan on two PC's. I think this was the second. I used the same key for both. I guess that's the problem. Shall I try the same procedure on the first PC? Edit: I tried it on the first laptop. The About screen shows that it has an "Extended license". I followed the steps that came with the OBD2 scanner, including downloading and installing the driver. The driver was successfully installed. However, the OBD2 scanner isn't showing up in the list under Setting > Connection. It picked up some Bluetooth devices. So, two steps forward, one step back.