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Found 2 results

  1. Bill-N
    From OASIS, Feb. 16: SSM 44931 - Vehicle Health Report Inoperative with Aftermarket Device Plugged Into Data Link ConnectorSome 2008-2015 Ford/Mercury/Lincoln vehicles equipped with SYNC may exhibit a message indicating Vehicle Needs 200 Miles on it to perform a Vehicle Health Report (VHR). If this message is displayed, inspect for an aftermarket device that is plugged into the Data Link Connector (DLC). Refer to Workshop Manual (WSM), Section 418-00 Module Communications Network, Description and Operation. If an aftermarket device is found, do not perform a repair or attempt a module update as the device must be removed from the DLC for SYNC VHR to operate properly. After removing an aftermarket device, cycle the ignition key once and perform a short drive to update the odometer reading. If the SYNC VHR is still not operating properly, refer to the WSM, Section 415-00 Information and Entertainment System for diagnosis by DTC or symptom.
  2. Bill-N
    SSM 44718 - 2012-2014 Focus Electric / 2013-2014 C-Max Hybrid/Energi Hybrid Secondary Data Link Connector (DLC) and Aftermarket Devices Potentially Causing Drivabiltiy Issues2012-2014 Focus Electric and 2013-2014 C-Max Hybrid/Energi vehicles are equipped with a secondary (16-pin) Smart Data Link Connector (SDLC) under the driver side dash. The secondary SDLC, also known as a GateWay Module (GWM) is located at C2803 and is under the dash compared to the primary DLC which is located behind a access door in the lower dash. Always use the DLC at C251 in the dash for Integrated Diagnostic System (IDS) connection behind the access door. Please check both DLC connectors for any aftermarket device. Disconnect any aftermarket devices from all Data Link Connectors and retest for codes before pursuing normal diagnostics. Aftermarket DLC Devices can cause inaccurate DTCs and Warning Message Indicators, and set DTC codes that can lead to incorrect diagnosis and repair.
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