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Hi everyone, I'm trying to help my mother in law get back into her car. 2016 C-Max Energi. It has been at the dealership for nearly 5 months waiting for Ford to make the part she needs. Q4 2022 came and went and now they want her to take the car back because it is taking space on the lot and they don't know when/if a part (Telematic Communications Unit) will be available. After digging around the forums, reddit, and anything else I can find. Here is what I think I know. I would love any guidance y'all can provide on the bullets below. Most importantly I want her to be able to drive her car with confidence. We really don't care about all the bells and whistles at this point. Ford has known issues with 3G/4G and releases a TCU upgrade for a lot of models but unfortunately with the C-MAX it doesn't work. They go back to the drawing board and a year later there is still no solution. https://static.nhtsa.gov/odi/tsbs/2021/MC-10204043-0001.pdf I don't really know what the TCU does but I did see in one of the threads that it isn't required. https://fordcmaxhybridforum.com/topic/14268-tcu-module-power-drain-affects-power-steering/?tab=comments#comment-87268 I would love to know more about how to "bypass" if that is an option. While it would be nice to have all the features of the vehicle, at this point all she needs is a car that gets from point A to B. Reading through other owner's issues I see C-MAX has had lots of problems over the years (power steering, radio, battery, etc) - they all seem to have the common issue of "battery drain." A lot of the stuff is dated and my guess is there is a troubleshooting guide somewhere or perhaps someone here that can help me go through a few diagnostic tests and or known fixes for common things. I'm willing to pull fuses or ask for software updates if I know what to ask for. I'm also willing to just keep the car on a trickle charger for the next 6 months if that will help. Have her keep jumper cables or a battery jump starter in the trunk. Anything really to get her back into her car. Questions: 1) Before we get the car back from the dealer is there anything we should be asking them? Specific diagnostics run, results, error codes? 2) Are there any resources OTHER than the dealer. Perhaps someone who might be able to help and is within 2 hours of Los Angeles? Thank you! - Amanda

Wondering if anyone knows if it's possible to change the threshold where the ICE takes over for the EV in Auto EV mode. For me, Auto EV mode and EV mode are functionally the same, because I never get anywhere near the energy demand threshold in Auto EV for the ICE to kick in. I just end up switching from Auto EV to EV Later over and over. I've seen some other people ask about this on other forums, but thought I'd try my luck here. I'd appreciate any advice.

I have a CMAX energi 2014 I am selling. It is my wife's car. I am asking $9995. Located near Nashua NH. No issues with batteries, drive train, brakes, transmission. Only 60K miles. Has been in New England for 6 years so it would get the most usage if sold to someone south of New England -- otherwise we will see rust in 2-3 years. My spouse used this daily for a 10.5 mile commute. Comes with the owners manual and both keys. Besides the recalls, which we did, there was a 12v battery drain issue that was resolved by our dealer upgrading the software. Since that time (2 years ago), no issues at all with the vehicle. Freshly detailed. Includes two nice accessories made for this model: MaxLiner plastic floor mats in front seat, and a Curt 1 1/4" trailer hitch receiver in the back. you can contact me by text message at area-code-six-one-seven 6423379 if you are interested in this car. I have 15 more photos available. Thanks, Rich

Newbie here. I'm considering purchasing a 2017 C-Max Hybrid. My dilemma is should I get the straight hybrid or hybrid energi. I'm leaning more towards the Energi model because I live in a small town (10K pop) and nothing is far away. This means that the car rarely reaches normal operating temps especially in the winter. I think the Energi model would work best in this scenario. Thoughts? I've noticed a few new Energi models and lots of barely used 2017 models. The depreciation on these cars seems pretty dramatic!! Was 2017 the last model year? We currently drive a 2012 Kia Soul that has been an excellent vehicle but on long drives it's quite tiring. I believe the C-Max would serve us better in that mode.

CMAX Energi site seems to be down. :sad: Paul

This past weekend my dad and I looked but didn't see where the plug is for the block heater on their Energi. The window sticker and Etis show that their car has one, as is standard on C-Maxes sold in Minnesota, but we don't see the plug. The owner's manual describes the operation of the block heater but does not address the location of the plug. It doesn't appear to be easy to find like the plug is on our Fusion Hybrid where it's part of the left fog light molding. Does anyone know where the plug is? Thanks!

Did 'some' putzing around with the lights for a couple hours. Then drove the car in EV mode for 20 minutes. My wife may have driven in EV only mode for past 2 or 3 days. Got to destination, got out of car. closed door and heard a double honk TWO fast honks - Beep Beep. tried a few doors, all doors gave same double honk (perhaps car was still 'running'), not sure. came back out after maybe 30 minutes in store. Battery Dead, needed jump. So, question is whether A) how'd I kill the battery and B) if it was cumulative wear on battery, is the lesson learned that owers need to drive in non-EV mode at least a few miles every week to charge the 12V battery. or C) do I have a bad battery or charging system that isn't charging the battery properly.

Connecticut EV Rebate.pdf

For the Energi lurkers: SSM 45098 - 2013-2015 C-Max PHEV and Fusion PHEV - Battery Energy Control Module (BECM) DTCP0B13Some 2013-2015 C-Max PHEV and Fusion PHEV vehicles may exhibit DTC P0B13 in theBattery Energy Control Module (BECM). This DTC may set erroneously when connecting the vehicle to an electric vehicle charging station or charging cable. To resolve this concern, reprogram the BECM to the latest calibration ....

The attachment shows cost to operate on a short around town trip in ev mode and compares to what it would cost in gas mode. I used a watt meter to measure kwh used for full recharge. (3.43 kwh). The cmax reading was 2.5 kwh. Possibly additional energy to cool battery while charging? Have Excel spreadsheet but not allowed to upload. C-MAX Mileage.doc

Starting a picture thread...

Although not hybrid related, I thought this worth posting for those Energi owners that may not frequent the Energi-specific forum. Moderator: please remove if deemed inappropriate. Posted today on OASIS: Feb 12 2014 4615 -Hybrid Energi - Oil Maintenance Mode Some 2013-2014 C-MAX and Fusion Energi vehicles may display "oil Maintenance" on the message center, which should not be confused with the oil change monitor. When in this mode the gas engine will run continuously and electric-only operation is not available. This feature maintains oil quality by removing fuel and water from the oil that can accumulate when the vehicle is used primarily for short trips and thus not running the engine at normal operating temperature for adequate time. To complete and exit the oil maintenance cycle, the gas engine must be operated continuously at adequate temperature to remove moisture. A drive of approximately 15 minutes is normally required, however additional drive time may be needed in very cold temperatures. Refer to the Owner Guide for additional details.

Somewhat off topic, but for those energi owners lurking among us, this from OASIS today: 2012-2014 Focus Electric, 2013 C-MAX Energi, 2013-2014 Fusion Energi - EV Range Display After Charging The EV Range being displayed after fully charging a 2012-2014 Focus Electric, 2013 C-MAX Energi or 2013-2014 Fusion Energi may vary after each charging event. EV Range is similar to the Distance To Empty feature on a conventional gasoline vehicle and is based upon how the vehicle was driven prior to charging the battery. Factors such as terrain, mild/aggressive acceleration or braking, city or highway driving, and use of accessories such as headlamps, heating and air conditioning all contribute to the variation in the EV Range that is available and displayed.

From Ford OASIS web site: Oct 30 2013 4252 -C-MAX And Fusion Energi - DTC P2183 Under Investigation Some 2013 C-MAX Energi vehicles built after July 8, 2013, and 2014 Fusion Energi vehicles may exhibit the check engine lamp illuminating accompanied by diagnostic trouble code P2183 in the powertrain control module. If the workshop manual pinpoint tests do not identify any issues, no further diagnostics or repairs should be attempted. This concern is under investigation by engineering and a calibration update is planned to be released to resolve it.

While getting dressed this morn 6/18 I happened to see the tail end of a brand new Ford commercial for the CMax Energi. It showed the car driving over a bridge / through a populated city from an overhead view point at the end and the announcer asks "How far can you go on $20?" which is part of their new campaign I assume. I tried to find a link to the commercial video but was unsuccessful. Anyone see this yet and know where I can watch the full version of the commercial?

Ford C-MAX Energi Tops All Utility and Compact Vehicles with EPA-Rated 620-Mile Range; Triples Prius Plug-in’s Electric Range Ford C-MAX Energi has the most range of any utility or compact vehicle by achieving an EPA-rated 620-mile range on a single tank and a single charge, taking customers 80 miles further than the Toyota Prius plug-in C-MAX Energi achieves up to 21 miles in all-electric range – more than triple the Prius plug-in hybrid’s six-mile all-electric range – with a 108-MPGe EPA city rating C-MAX Energi addresses trends of more Americans “super commuting” longer distances and increased congestion; electric-only operation in stop-and-go traffic is estimated to waste 1.9 billion gallons of gasoline annually Ford C-Max Energi Forum – America’s most efficient utility vehicle – Ford’s new 108-MPGe C-MAX Energi plug-in hybrid – also has the most range of any utility or compact vehicle with a 620-mile overall driving range as rated by the Environmental Protection Agency. This means C-MAX Energi customers could drive from Detroit to New York City, San Francisco to Las Vegas, or even Portland, Ore., to Twin Falls, Idaho, through the combined use of the power stored in the vehicle’s advanced lithium-ion battery and one tank of gasoline. The Toyota Prius plug-in trails the C-MAX Energi by 80 miles at 540 miles of overall range, and the Chevrolet Volt comes in third at 380 miles. “C-MAX Energi is America’s most efficient utility vehicle, a great symbol of how Ford gives customers the power to choose leading fuel-efficiency across our lineup with gas prices spiraling upwards of $5 a gallon in some parts of the country,” says John Davis, C-MAX chief engineer. “The C-MAX Energi’s leading range also means customers can spend more time on the road and more money on their priorities instead of at the gas pump.” C-MAX Energi achieves up to 21 miles in all-electric mode, meaning at least one leg of the average work commute – reportedly 20 miles each way – could be completed each day on electric battery charge only, allowing customers to save gas as they face traffic congestion in their commute. The Toyota Prius plug-in hybrid offers up to six miles in all-electric range, meaning C-MAX Energi can travel three times more distance than the Prius plug-in hybrid before first engine start. A study by the United States Department of the Treasury estimates congestion consumed an extra 1.9 billion gallons of fuel in 2011, approximately 5 percent of all gasoline used. “The C-MAX Energi is the first plug-in hybrid to combine significant electric only range with great overall range on a tank of gas,” says Davis. “We expect many C-MAX Energi customers will commute largely on electricity, yet will still have the range, space and flexibility to take a long road trip without stopping every few hours.” Debuting this fall with a 108 MPGe city EPA rating and for $29,995 after a federal tax credit, the C-MAX Energi is Ford’s first production plug-in hybrid vehicle and part of the company’s first dedicated line of hybrids. Drivers can handle the roads with power and style as well. Offering 195 horsepower with a fully charged battery, the new C-MAX Energi has 60 more horsepower than the Prius plug-in hybrid and boasts class-exclusive technologies such as hands-free liftgate and active park assist. With the growing trend of commuters spending more time on the roads, the C-MAX Energi’s combination of fuel efficient highway driving and electric-powered city driving is more important than ever. A recent study from New York University’s Rudin School of Transportation shows today’s commuters are on the road longer than ever before, and the number of people who commute more than 90 miles to work has doubled over the past 10 years. With a 108 MPGe city rating and 92 MPGe on the highway, C-MAX Energi gives customers leading fuel efficiency throughout their commute. Power of choice C-MAX Energi figures prominently in Ford’s rollout of electrified vehicles. Ford’s other electrified vehicles include: Focus Electric: Production began late 2011; America’s most fuel-efficient compact with 110 MPGe city and 105 MPGe combined; 6 MPGe better than the Nissan Leaf C-MAX Hybrid delivers EPA-certified 47 mpg city, 47 mpg highway ratings – 7 mpg better than the Toyota Prius v on the highway – for a 47 mpg combined rating All-new Fusion Hybrid is America’s most fuel-efficient sedan after being certified by the EPA to deliver 47 mpg city, 47 mpg highway, 47 mpg combined. This beats the Toyota Camry Hybrid by 8 mpg highway, 4 mpg city Fusion Energi plug-in hybrid: Will begin production by the end of this year; aiming to be the most fuel-efficient midsize car in the world with more than 100 MPGe Built at Ford’s Michigan Assembly Plant in Wayne, Mich., the all-new C-MAX Energi plug-in hybrid begins arriving this fall at EV Certified Ford dealers in 19 markets, followed by nationwide rollout in all 50 states in early 2013.

Ford C-MAX Energi Takes Aim At Toyota Pruis Alisa Priddle / Free Press Ford is claiming its new 2013 C-Max Energi is the most fuel-efficient plug-in hybrid on the market in yet another salvo against hybrid leader Toyota. Ford said the C-Max Energi has been certified by the U.S. Environmental Protection Agency as getting the equivalent of 108 m.p.g. in city driving and a combined city/highway EPA rating of the equivalent of 100 m.p.g. The Dearborn automaker points out that is 5 m.p.g. better than its main competitor: the Toyota Prius plug-in. READ MORE HERE

Ford C-MAX Energi Rated America’s Most Fuel-Efficient Plug-in Hybrid at 108 MPGe; Saves Customers $7,000 in Fuel Costs The C-MAX Energi is America’s most fuel-efficient plug-in hybrid with U.S. EPA-certified 108 miles per gallon equivalent (MPGe) in the city C-MAX Energi achieves a best-in-class combined EPA-certified rating of 100 MPGe, topping the Toyota Prius plug-in hybrid combined rating by 5 MPGe, which the EPA says will help customers save nearly $7,000 in fuel costs in five years A Californian facing record $5-per-gallon gasoline and turning in an average 23-mpg vehicle for a C-MAX Energi would pay the equivalent of $1.25 per gallon for the same distances traveled At $29,995, the C-MAX Energi is America’s most affordable plug-in hybrid; available this fall, C-MAX Energi is Ford’s first production plug-in hybrid, part of Ford’s first hybrid-only dedicated line of vehicles SIDEBAR: Miles Per Gallon Equivalent? How Far Can You Drive on a Gallon of Electrons? Ford C-MAX Energi Forum – With many Americans facing record gasoline prices, the all-new Ford C-MAX Energi is America’s most fuel-efficient plug-in hybrid with an EPA- certified 108 miles-per-gallon equivalent (MPGe) city rating and 100 MPGe combined rating. Over the course of five years, C-MAX Energi customers could save nearly $7,000 compared with the average new vehicle, according to the federal EPA label. Comparative savings could go even higher if the current trend of rising gas prices continues. The C-MAX Energi’s 100 MPGe combined rating beats the Toyota Prius plug-in hybrid’s combined rating by 5 MPGe. With a starting price of $29,995, after federal tax credit and including destination and delivery costs, C-MAX Energi is expected to be America’s most affordable plug-in hybrid. The U.S. Environmental Protection Agency rating places the C-MAX Energi in an elite group of production vehicles that have received EPA ratings of 100 MPGe or greater. This group includes the Ford Focus Electric at 110 MPGe in the city. The Fusion Energi plug-in hybrid, due out in early 2013, is projected to deliver 100+ MPGe. The addition of the Fusion Energi will help create one of the industry’s most fuel-efficient car lineups. “Ford is giving customers the power of choice for leading fuel economy regardless of what type of vehicle or powertrain technology they choose,” said John Davis, chief nameplate engineer, C-MAX Energi. “With $5-per-gallon gasoline, C-MAX Energi customers essentially will pay $1.25 per gallon for the same distance traveled compared with average vehicles estimated to achieve 23 mpg.” The C-MAX Energi joins the C-MAX Hybrid as part of Ford’s first hybrid-only dedicated line of vehicles. C-MAX Hybrid, available in dealerships this fall, is now officially EPA-certified at 47 mpg city, 47 mpg highway and 47 mpg combined – beating Toyota Prius v by up to 7 mpg. Patently innovative Many of the innovative technologies in C-MAX Energi are shared across Ford’s electrified vehicle lineup and draw from the automaker’s portfolio of about 500 patents related specifically to hybrid technology. Further, C-MAX Energi is projected to deliver 15 class-exclusive features. Among the standard and available features are: SYNC® with MyFord Touch® offers multiple ways – including voice commands – for customers to manage and control their phone, navigation, entertainment and climate functions. Plug-in hybrids and all-electric models have additional options for monitoring information like battery state of charge MyFord Mobile, available for C-MAX Energi in early 2013, enables access via smartphone or Web-based interface to perform key tasks, such as monitoring a vehicle’s state of charge and current range or locating charge stations and planning routes to find them SmartGauge® with EcoGuide provides in-vehicle customizable displays, including instantaneous fuel economy readings and coaching functions to help drivers understand and optimize their fuel efficiency ECO Cruise saves vehicle energy by relaxing acceleration compared to standard cruise control EV mode button – conveniently mounted in the center stack – allows a driver to switch vehicle operation between three modes: all-electric, normal hybrid operation, conserve battery power for later use Regenerative braking is capable of capturing and reusing more than 95 percent of the braking energy normally lost during the braking process Hybrid transmission, designed by Ford engineers in-house, is capable of operating at high speeds and in a smooth, fuel-efficient manner at the same time Advanced Lithium-ion batteries used in Ford’s electrified vehicle lineup – covered by an eight-year/100,000-mile component warranty – are smaller and lighter than nickel metal hybrid batteries used in previous generation hybrids Charge port with LED light ring (for electric and plug-in vehicles) is conveniently located on the driver’s side and near the front of the car and features a light ring that illuminates to indicate charge status

Ford C-MAX Energi Delivers Industry’s Top Electric-Only Speed Among Plug-In Hybrids at the Touch of a Button All-new Ford C-MAX Energi delivers the top electric-only speed of any plug-in hybrid – 85 mph – more than 20 mph higher than Toyota Prius plug-in; unique EV mode button allows customers to deliver electric power on-demand C-MAX Energi – Ford’s first plug-in hybrid – also tops Prius plug-in in overall range (550 miles versus 540 miles), more than triple the electric-only range (20-plus miles versus six miles) C-MAX Energi plug-in hybrid begins arriving this fall at EV Certified Ford dealers in 19 markets, followed by nationwide rollout in all 50 states in early 2013 Ford C-Max Energi Forum – At the touch of a button, Ford C-MAX Energi plug-in hybrid drivers can enjoy the industry’s top electric-only speed among all plug-in hybrid vehicles – 85 mph. Topping the Toyota Prius plug-in’s top EV-only speed by more than 20 mph, the all-new, five-passenger Ford C-MAX Energi can easily keep pace with the flow of traffic, even when the EV mode button is engaged and the gasoline engine is off. “We understand customers place a high value on the zero-emission electrified driving experience,” said Ford Vice President of Powertrain Engineering Joe Bakaj. “This inspired our engineering team to equip the C-MAX Energi plug-in hybrid with a button that enables drivers to choose an electric-only driving mode.” With a fully charged battery, C-MAX Energi is rated at 195 horsepower, versus 188 horsepower for Toyota Prius. C-MAX Energi’s EV mode range is 20-plus miles – more than triple Toyota’s plug-in and well within the one-way commute range of many American motorists. C-MAX Energi – Ford’s first plug-in hybrid – also tops Prius plug-in in overall range (550 miles versus 540 miles). Three EV modes The EV mode button – conveniently mounted in the center stack – allows a driver to switch vehicle operation between three modes. Drivers can opt for electric-only driving without gasoline engine power, normal hybrid mode where the powertrain melds electric and gasoline engine power as appropriate, or a battery-saving mode that reserves the pack power for later use. For an image of the EV mode button, click here. When plug-in power is available, drivers can change modes with each press of the EV mode button. The mode currently selected is displayed in the driver’s left instrument cluster screen. EV: Auto “In EV: Auto mode, the vehicle automatically takes advantage of plug-in charge,” said Kevin Layden, Ford director of Electrification Programs and Engineering. “When the charge is depleted, C-MAX Energi operates as a full hybrid.” The powertrain computer automatically selects the appropriate blend of battery usage and engine usage based on demand and the state of battery charge. EV: Now In EV: Now mode, the vehicle operates in EV mode using plug-in power. The gasoline engine will not operate unless an override setting is selected or certain conditions are present such as the accelerator pedal being fully depressed and the driver enabling the gas engine. EV: Now also activates a special Manage EV screen to monitor functionality. To achieve the EV range estimate shown on the corresponding gauge, drivers are given coaching cues to maximize EV mode. Additionally, use of climate power and energy gauges will further help drivers manage vehicle energy use. EV: Later The EV: Later setting saves plug-in power for later use, like transitioning from highway to lower-speed residential neighborhood use. C-MAX Energi operates in normal hybrid mode, using both gas engine and electric motor. Plug-in power is reserved until the driver switches to the EV: Now or EV: Auto setting. “C-MAX Energi uses technology in new ways to provide customers smart choices in maximizing their energy usage based on where and how they drive their vehicles,” Bakaj said. Built at Ford’s Michigan Assembly Plant in Wayne, Mich., the all-new C-MAX Energi plug-in hybrid begins arriving this fall at EV Certified Ford dealers in 19 markets, followed by nationwide rollout in all 50 states in early 2013.