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Haven't had luck with any videos, forums, repair shops, etc. Decided to see if anyone here had a similar problem with a solution. Car: 2013 Ford C-Max Hybrid May 2019: Started making popping sounds randomly through the speakers even when stereo was turned off. When stereo was turned on and the popping happened, the sound would immediately stop working. Display still worked, buttons still worked, just no sound. This was quickly fixed by turning off the car and turning it back on. December 2019: Popping sound got worse. It was like a constant stream of pops at this point. The radio pretty much never worked at this point. Display and buttons still worked. January 2020: Popping stopped completely, but now the display doesn't respond to the buttons. Time and date are still on, but the stereo screen doesn't appear when I push the button. When I push the button a second time, there's this little animation that the screen would normally show when the stereo was being turned off. The rear parking sensor alert sound has also stopped working. I'm curious if this is a speaker issue... I've taken apart the system but haven't seen anything unusual or out of place. All fuses are working properly, too. The dealer hasn't been much help, and a couple independent repairs shops have said the model is "too unique" to know for sure if they can fix it. ? Please let me know if anyone has any ideas!

Newbie here. I'm considering purchasing a 2017 C-Max Hybrid. My dilemma is should I get the straight hybrid or hybrid energi. I'm leaning more towards the Energi model because I live in a small town (10K pop) and nothing is far away. This means that the car rarely reaches normal operating temps especially in the winter. I think the Energi model would work best in this scenario. Thoughts? I've noticed a few new Energi models and lots of barely used 2017 models. The depreciation on these cars seems pretty dramatic!! Was 2017 the last model year? We currently drive a 2012 Kia Soul that has been an excellent vehicle but on long drives it's quite tiring. I believe the C-Max would serve us better in that mode.

So happy to have found this forum. I am seriously considering buying a very low-mileage 2013 SEL Hybrid (1-owner 22,000 miles) and am looking for some advice. I have found both good and bad reviews of this car. Most issues seem to be of an electrical nature, and my question is this: If buying a 2013, have most of the issues that plagued that year been fixed through updates? I have never purchased a Ford before and have only owned Subarus my whole life. I really need a reliable car first and foremost. So is it safe to assume that most of the kinks that accompanied the 2013 c-max have already been addressed or do you think they have a real reliability problem? Thanks so much in advance for any information. Just trying to make an informed decision before I head to the used car dealer. -BS

This past weekend my dad and I looked but didn't see where the plug is for the block heater on their Energi. The window sticker and Etis show that their car has one, as is standard on C-Maxes sold in Minnesota, but we don't see the plug. The owner's manual describes the operation of the block heater but does not address the location of the plug. It doesn't appear to be easy to find like the plug is on our Fusion Hybrid where it's part of the left fog light molding. Does anyone know where the plug is? Thanks!

Thinking about going to this Show to see all the latest Info. :) https://evtechexpo.com/useful-information Paul

I have my 2014 SE for sale. $9,500. It is in excellent condition, had regular oil changes, and is very clean inside. I'm getting almost 47 MPG and it has 55679 miles (mostly highway). Includes Power lift gate and audio backup sensor options. Have all weather mats and original carpet mats still in plastic. 2014 silver Ford C-Max SE, hatchback, hybrid. Clean car in excellent conditions with smoke free environment. Great gas mileage (been averaging almost 47 MPG) and acceleration. Tons of storage with foldable back seats. Regular oil changes. Includes all weather floor mats and original carpet still in plastic. Only selling because I got an electric car. Includes the following options: power windows, power locks, power back lift gate, power mirrors, cruise control, A/C, AM/FM/CD/Bluetooth, regenerative braking, remote entry and lift gate, ABS breaks, audio reverse sensing backup, and ambient interior lighting. 1 owner car purchased in April, 2015. It still has a 5 year, 60,000 mile warranty on the powertrain and an 8 year, 100,000 mile warranty on the battery.

Hello all! I am new to this forum tomorrow me and my wife will be picking up our used 2013 Ford C-Max Hybrid SE with 70,300 miles on it. I have done a few extensive test drives on the car so far and had a few tech friends look at it as well it is pretty well sound. We are getting it from a bigger Honda dealer as it was a trade in we are getting it before tax and title $7,995 which i think is a really good price myself given the dealership offers lifetime warranty on anything lubricated, motor, transmission internal parts ect. As long as the recommend manufactured maintenance is performed by somewhere that keep digital copy. Also to the fact that it is still under ford hybrid 8y/100,000 mile warranty. I have seen some reports of the eCVT going out around 100,000 warranty can anyone point me in the right direction as to signs or symptoms or sounds they experienced and what clued you into knowing it was the transmission, did you have issues getting ford or whom ever to replace what was the experience? This being our first hybrid and I have done a ton of research in the past 2-3 weeks which is how long the car has been on hold for us. Any other comments concerts, what to look for while buying this car would be superb and appreciated. Thanks!!!

I have about reached the limit for AERO and Temperature Efficiency Improvements like Grill Covers and Wheel Covers for my CMAX. With temps in the 80's*F I can average 50-54mpg at 65-70mph with no A/C on the HWY. Not bad, but I'm still looking to improve more. I remembered someone had said the ICE is very inefficient so I looked it up and to my surprise it is only 25-30% at best. WOW :drop: So looking at GOV site and Wikipedia http://www.fueleconomy.gov/feg/atv.shtml https://en.wikipedia.org/wiki/Engine_efficiency From Wikipedia: "Modern gasoline engines have a maximum thermal efficiency of about 25% to 30% when used to power a car. In other words, even when the engine is operating at its point of maximum thermal efficiency, of the total heat energy released by the gasoline consumed, about 70-75% is rejected as heat without being turned into useful work, i.e. turning the crankshaft.[1] Approximately half of this rejected heat is carried away by the exhaust gases, and half passes through the cylinder walls or cylinder head into the engine cooling system, and is passed to the atmosphere via the cooling system radiator.[2] Some of the work generated is also lost as friction, noise, air turbulence, and work used to turn engine equipment and appliances such as water and oil pumps and the electrical generator, leaving only about 25-30% of the energy released by the fuel consumed available to move the vehicle. In the past 3–4 years, GDI (Gasoline Direct Injection) increased the efficiency of the engines equipped with this fueling system up to 35%. Currently, the technology is available in a wide variety of vehicles ranging from less expensive cars produced by Mazda, Ford and Chevrolet to more expensive cars produced by BMW, Mercedes-Benz, and Volkswagen Auto Group." As you can see about 30% of the energy is absorbed by the cooling system from piston, cylinder walls and cylinder head and another 30% goes out the tale pipe. ;) :headscratch: This got me to thinking about using a material that has very low Thermal Conductivity and as it turns out I help to develop STAR21G, a black material with Thermal Conductivity of: 1.25 W/(m K) at 25*C, 160 times lower than Aluminum,34 times lower than Steel. Aluminum: 205 W/m K) at 25*C steel: 43 W/m K) at 25*C Here are the advantages that I can think of.: 1. Potential MPG improvement of two times. 2. Almost instantaneous operating temp, no energy being absorbed by combustion parts and lower pollution. 3. Eliminate the need for a cooling system there by saving the cost for having one, may need oil cooling. 4. Cut pollution in half by using half as much gas for each mile. 5. ICE cars will be cheaper to own and operate then All-electric Cars and create similar amount of air pollution assuming they use coal fired power to charge battery. 6. Hybrids could improve MPG's more if we can use exhaust gases to run a steam engine generator to charge HVB from using exhaust gases. 7. Would increase HP and Torque by a factor of two for the same ICE design. 8. There maybe more advantages and I will add when I or someone else comes up with them. I'm thinking 100 mpg/ 1400mi. on a tank with a CMAX Hybrid on the HWY for 2018. :shift: (Maybe 2K miles with Hypermiling) :yahoo: This isn't a cost effective solution for current CMAX/ICE vehicles, but for Future Hybrid/ICE vehicles this could be a huge improvement in MPG/HP/ Torque and cheaper to make. IMO anyway. I might try to add this to my ICE now that I'm out of warranty if I get the opportunity. (133K mi) :) It would be interesting if I could get someone at FORD interested in my idea otherwise I'm going to put this information out to the Public Outlets and see what happens. I have applied for a patent too. Let me know what you think. :) Paul

An interesting concept for sure: A hybrid A3 that comes with a a home installation package for your own solar panels to help minimize your carbon footprint for those who are really big on the green concept: http://www.edmunds.com/audi/a3-sportback-e-tron/2016/hatchback/review/ https://www.audiusa.com/technology/efficiency/e-tron.html Gets 86 MPGe in EV mode and 35 mpg combined in gas mode and goes 17 miles in pure EV mode

I have a 2013 C-max Hybrid SE and since I have owned it, the MPH sign (in the bottom left corner) on the GPS that tells you what the speed limit is on the road you are on has always shown 74 MPH for 75 and 80 MPH zones (we can drive 80 in UT). I brought this up to my dealer and submitted a ticket online long ago, but never heard back from anyone. Not a big deal, but it seems like an easy fix Is this an issue in other models as well

Hi Everyone, I recently pruchased a certified, preowned 2013 C-MAX hybrid SEL and have a problem. I'm the kind of guy who loves tech stuff, pushing buttons, and getting setting just right. So, the other day (day 3 of ownership), I'm sitting in my car (it's off), in our parking garage, and getting everything setup just right, when all of a sudden I get a message to the effect of battery power saver mode off. The MFT screen gets a progress car on it, and within a minute or 2, the screen turns off. My only option is to turn the car on if I want to contoniue using the screen. I did some research online, but everything I found kept directing me to people who have a a traditional (non-hybrid) cars, or an electric car. ...so I'm a little lost. -I read a lot of comments about disconnecting the battery and resetting it. ...sounds a bit dangerous for my liking. I spoke to someone at my dealership (she was the receptionist in the service center, but assured me she knew what she was talking about.) ...after a few minute of jargon she goes off into a crazy rant about how hybrids are computers, and computers will rule all humans one day (I wish I was joking). -Anyway, a customer who was getting some maitainance done overheard my conversation, and said the symptoms my car was having sounded a bit off. I understand that after a certain amount of time, the battery saver feature would be helpful so I don't drain my battery. However, I dont get that I can't sit in my car and listen to the radio for even a matter of a few minutes with the car off. One of my favourite pastimes is going to the drive-in movie theater. Their directions are to turn the car off, and switch it to accessory mode. -Am I to believe, that with all the tech my car has, I cant accomplish this simple task? Does anyone have any experience with this problem? Thanks for any feedback!

Hey Everyone! Great forum, fun to read and super informative! In the past few months, I have been in the market for a new or new for me vehicle. The warranty on one of my cars is coming due in Feb and it needs to go as maintenance costs typically constitute a couple months of mortgage payments. A little background: Born in Chicago, grew up in Europe then South Florida...so my taste in cars lean towards hatchbacks! Here is a sample of the vehicles I am interested in: Buick Encore 13-15 Honda Crosstour 13-15 Toyota Prius Four 12-14 Honda CR-Z 13-14 Subaru XV Crosstek 12-14 Lexus CT200h 12-13 Honda CR-V 12-14 Ford C-Max 14-15Nice list, huh?!? Encore: Nice, although narrow and I feel expensive for some of the shortcuts they took.Crosstour: Love the look and how it drives, can get a great deal on a new one because no one likes them--I DO!Prius: Always called it a "turd on wheels". Actually not so bad, but sooo boring to driveCR-Z: Really ike it, but too small and low to the groundCrosstek: Love the functionality, the ride quality is a little jarring for my tasteCT200h: Tad more functional than the CR-Z, love the interior, tad better driver than the Prius CR-V: My mom and sister drive it (nothing wrong with that, just want something different)C-Max: LOVE IT!! but concerned about reliabilitySo there you have it. I am a car guy and never thought my list would look like this. I know there are others out there, but I want something more than what you see everyday. Currently the top runners are the C-Max and the CT200h--two totally different cars. Biggest concern with the C-Max is reliability and longevity. My criteria going in to this process was quality, reliability, MPG, and comfort! Thanks for reading my diatribe! Would love to hear your comments...

Looks like Ford is trying to better educate their potential consumer buyers by adding more education about hybrid tech on their website Shows the differences between the Electric, Plug-In Hybrid and All electric vehicles and why you would need one or the other This is definitely a step in the right direction: I'm sure many here and not on this forum should have read this info first before buying the car they did. (If all things were and if the plug-in didnt have the huge hump in the back to take up all the space, of course) ;) The info on why you may get better/worse mpgs is also an important slide for consumers to understand Check it out: http://social.ford.com/infographics/ http://social.ford.com/c-max-infographic/?id=0 http://social.ford.com/c-max-infographic/?id=1 http://social.ford.com/c-max-infographic/?id=2 http://social.ford.com/c-max-infographic/?id=3 there is also a download link at the bottom of each of these pages so if you wanted to print them out and keep them Great stuff Ford they should have done all this BEFORE the launch of the C-Max and Fusion hybrid and Energi's and had these available at the dealerships to give to the customers

Check out this very interesting news story on how these 3 big companies are working together to come up with the next generation of energy saving car technology. Pix and YouTube video links are included in the article. http://www.qualitydigest.com/inside/quality-insider-article/announcements-unveilings-and-adjectives.html# Please post your thoughts about this here

Apparently as part of the pending/current law suit against Ford about the EPA Fuel Estimates, there's going to be some changes done to the 2014 Ford C-Max Hybrid, as well as changes on the labels for the 2013 Ford C-Max Hybrid. According to the article below, current Ford C-Max Hybrid Owners/Leasees will be getting a check as well. https://media.ford.com/content/fordmedia/fna/us/en/news/2013/08/15/c-max-fuel-economy.html

I am curious if local law enforcement actually enforces the Energy Efficient Parking where only Hybrids, Plug-Ins, EVs, & Alternative Energy vehicles can park. Here in my region, there are a few different lots where there are Energy Efficient Parking available, however it seems neither the property owner(s)/business(es) nor law enforcement want to bother with enforcing who's allowed to park in those spaces. One of the units that has Energy Efficient Parking is a power utility, & they are not enforcing the guidelines. I am curious what the steps are to get proper enforcement done so that us C-Max owners/drivers can have places to park where the C-Max can be highlighted more.

Hi Everyone, New member here. I drove my C-Max SE home on 11/16/12. It's my first American brand vehicle in something like 40 or 50 years and I LOVE it!!!! I've owned mostly Japanese and German vehicles during those years. I live in the mountains of western North Carolina (highest elevations east of the Mississippi - I did NOT know that) and I just got to 42.2 m.p.g. yesterday. Now that the engine is getting broken in, Winter has passed, and I use Empower mode, my m.p.g. goes up by 0.1 with every drive, all of them just short trips to town. This looks like a great Forum and I'll be happy to both share and soak up knowledge. I'm going to wait a while to get the upgrades and headliner fix as this is a small town (Brevard, NC) and I want the dealer to figure it all out beforehand so I'm not the first. I'm also looking for feedback from others here if the mileage upgrade makes any difference. Thanks, Donald Weiser www.whitesquirrelart.com

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Ford C-MAX Delivers 570 Miles on One Tank of Gas, Taking Customers Further Than Toyota Prius v at 450 Miles All-new 2013 Ford C-MAX Hybrid delivers EPA-certified 47 mpg city, 47 mpg highway ratings – 7 mpg better than Toyota Prius v on the highway – for a 47 mpg combined rating C-MAX Hybrid to offer “real car” range at 570 miles on one tank of gas, taking customers from Los Angeles to Las Vegas and back on one tank, beating Toyota Prius v by 120 miles Ford’s first hybrid to achieve equal city and highway ratings, the versatile C-MAX Hybrid also is expected to offer 15 class-exclusive features such as the available hands-free liftgate C-MAX Hybrid launches this fall as part of Ford’s power of choice strategy to deliver leading fuel economy across its lineup while tripling electrified vehicle production capacity by 2013 Ford C-MAX Forum – Ford Motor Company once again raises the hybrid fuel-economy bar with the all-new Ford C-MAX Hybrid, which is now officially EPA-certified at 47 mpg city, 47 mpg highway and 47 mpg combined – beating Toyota Prius v by up to 7 mpg. Hybrids traditionally have been more economical in city driving than on the highway, unlike conventional vehicles. C-MAX Hybrid is Ford’s first hybrid vehicle to offer 47 mpg across the board. C-MAX Hybrid returns the same fuel economy whether driving cross-country or across the city – stemming mostly from a growing list of Ford innovations that have helped the vehicle to deliver an impressive list of metrics, such as its 570-mile overall range, taking customers from Los Angeles to Las Vegas and back on one tank of gas. “The all-new C-MAX Hybrid is a great symbol of how Ford has transformed into a fuel-economy and technology leader with 47 mpg across the board and a highway rating 7 mpg better than Toyota Prius v,” said Ford Vice President of Powertrain Engineering Joe Bakaj. “We’ve done this with innovation – represented by nearly 500 hybrid patents – while driving costs down 30 percent so we can bring these fuel-saving vehicles to more customers.” C-MAX Hybrid is expected to be America’s most affordable hybrid utility vehicle with a base price of $25,995, including destination and delivery, which is $1,300 lower than Toyota Prius v. C-MAX Hybrid is currently available for order at Ford dealers nationwide. As hybrid vehicle drivers traditionally saw superior fuel-economy figures in city driving, loyalists maximized their fuel economy through regenerative braking in stop-and-go traffic. But now higher-speed innovations have caught up on efficiency. “City, highway, and everywhere in between, C-MAX Hybrid is EPA-certified at 47 mpg,” Bakaj said. “It’s a win-win-win.” The power of C-MAX Hybrid stems from the combination of a gasoline engine and a battery-driven electric motor, providing customers with “real car” performance and capability. C-MAX Hybrid will offer a top speed of 62 mph in EV mode and 188 net horsepower, beating the Toyota Prius v by more than 50 horsepower. When powered by gasoline, C-MAX Hybrid uses the all-new 2.0-liter Atkinson-cycle four-cylinder engine – powerful and fuel efficient and among the most advanced non-turbocharged four-cylinder powertrains Ford has ever offered. C-MAX Hybrid also offers class-exclusive technologies such as SmartGauge with EcoGuide along with the available hands-free liftgate and active park assist. The latest-generation SmartGauge® with EcoGuide is designed to help drivers get the most from the C-MAX Hybrid, providing information such as instantaneous fuel economy to help them more closely monitor how their driving behavior affects the vehicle’s efficiency. The Brake Coach feature – part of SmartGauge – helps drivers optimize their use of the braking system so that driving range can be enhanced through proper braking techniques. Redesigned imagery of green leaves shows overall driving efficiency – as drivers improve their efficient driving, they are rewarded with more leaves. C-MAX Hybrid offers room for five people and plenty of cargo – making it perfect for the owner with an active lifestyle. The vehicle has a high roofline – 63.9 inches – offering ample interior space and flexibility. C-MAX Hybrid offers 99.7 cubic feet of passenger space compared with 97 cubic feet in the Toyota. The spacious C-MAX Hybrid also provides greater headroom in both front and rear seats than the Prius v (41 and 39.4 inches, versus 39.6 and 38.6 inches). For cargo, C-MAX Hybrid has 60/40 split-fold rear seats. The seats easily fold flat with 52.6 cubic feet of space behind the first row and 24.5 cubic feet behind the second row. Maximum power of choice The all-new C-MAX Hybrid is part of Ford’s first dedicated line of hybrid vehicles that also includes the 2013 C-MAX Energi plug-in hybrid. Ford C-MAX Energi plug-in hybrid – coming later this fall – is projected to deliver 550 miles of total range, including more than 20 miles in electric-only mode, nearly double the electric-only range of the Toyota Prius plug-in hybrid vehicle. Further, C-MAX Energi delivers the top electric-only speed of any plug-in hybrid – 85 mph – more than 20 mph higher than the Toyota Prius plug-in. C-MAX hybrid vehicles headline Ford’s transformed lineup, one third of which will feature a model with 40 mpg or more in 2012, building on the company’s commitment to give fuel-efficiency-minded customers the power of choice. Ford is tripling electrified vehicle production capacity by 2013 as part of this fuel-economy push. In addition to C-MAX Hybrid and C-MAX Energi, the other three electrified vehicles are: Focus Electric: Production began late 2011; America’s most fuel-efficient compact with 110 MPGe city; charge time of four hours with the available 240-volt charging station, which is nearly half the time as Nissan Leaf All-new Fusion Hybrid: Coming this fall; 47 mpg expected to beat Toyota Camry Hybrid by 5 mpg highway Fusion Energi plug-in hybrid: Will begin production by the end of 2012; aiming to be the most fuel-efficient midsize car in the world More information about C-MAX Hybrid and C-MAX Energi can be found here. Press releases, videos, photos and other material related to Ford’s electrified vehicles can be found here.

Ford C-MAX Hybrid Earns 47 City, 47 Highway, 47 Combined – an EPA Rating Hat Trick; Beats Toyota Prius v by up to 7 MPG All-new 2013 Ford C-MAX Hybrid delivers EPA-certified 47 mpg city, 47 mpg highway ratings – 7 mpg better than Toyota Prius v on the highway – for a 47 mpg combined rating Ford’s first hybrid to achieve equal city and highway ratings, the versatile C-MAX Hybrid also is expected to offer 15 class-exclusive features such as the available hands-free liftgate C-MAX Hybrid launches this fall as part of Ford’s power of choice strategy to deliver leading fuel economy across its lineup while tripling electrified vehicle production capacity by 2013 Ford C-Max Hybrid Forum – Ford Motor Company once again raises the hybrid fuel-economy bar with the all-new Ford C-MAX Hybrid, which is now officially EPA-certified at 47 mpg city, 47 mpg highway and 47 mpg combined – beating Toyota Prius v by up to 7 mpg. The certification is significant because it makes C-MAX Hybrid the first hybrid vehicle to offer 47 mpg across the board. Also, hybrids traditionally have been more economical in city driving than on the highway, unlike conventional vehicles. C-MAX Hybrid, however, returns the same fuel economy whether driving cross-country or across the city – stemming mostly from a growing list of Ford innovations that have helped the vehicle to deliver an impressive list of metrics, such as a top speed of up to 62 mph in EV mode. “The all-new C-MAX Hybrid is a great symbol of how Ford has transformed into a fuel-economy and technology leader with 47 mpg across the board and a highway rating 7 mpg better than Toyota Prius v,” said Ford Vice President of Powertrain Engineering Joe Bakaj. “We’ve done this with innovation – represented by nearly 500 hybrid patents – while driving costs down 30 percent so we can bring these fuel-saving vehicles to more customers.” Among the Ford innovations helping C-MAX Hybrid drivers enjoy maximum fuel economy are the patented SmartGauge® with EcoGuide that coaches for top fuel efficiency by providing growing green leaves in the gauge cluster as a reward for economical driving; and ECO Cruise, a feature that helps optimize powertrain elements for convenient yet economical highway travel. City equals highway Hybrid vehicle drivers traditionally saw superior fuel-economy figures in city driving, so loyalists maximized their fuel economy through regenerative braking in stop-and-go traffic. But now, higher-speed innovations have caught up on efficiency. “City, highway and everywhere in between, C-MAX Hybrid is EPA-certified at 47 mpg,” Bakaj said. “It’s a win-win-win.” C-MAX Hybrid is expected to be America’s most affordable hybrid utility vehicle with a base price of $25,995, including destination and delivery, which is $1,300 lower than Toyota Prius v. C-MAX Hybrid is currently available for order at select dealerships. More information about C-MAX Hybrid and C-MAX Energi can be found here. Press releases, videos, photos and other material related to Ford’s electrified vehicles can be found here. Ford C-Max Energi Forum Ford C-Max Hybrid Forum