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2013 Ford C-Max Hybrid Energi (plug-in hybrid) radio won't turn on


Stan Miller
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This is somewhat of a common occurrence on earlier models and can also cause battery drain issues.

 

In the interim, the workaround is to pull Fuse 79 in the passenger compartment fuse panel (under the glove compartment in the passenger side footwell), give it a minute or so, then put it back in.

 

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The long term appropriate fix is the ACM needs updated by your dealer. This has been documented and covered in official TSBs on other Ford models such as the Fusion, MKZ, etc..

 

SSM46440 Ford Technical Service Bulletin (tsbsearch.com)

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