raymond963 Posted April 22, 2013 Report Share Posted April 22, 2013 My rear-center buckle (the part attached to the seat) broke. It appears that the rear belt buckles fold down even with the seat when the seat is lowered, and this one failed to raise enough to clear the edge of the seat as it was raised. The edge of the seat caught the buckle, pushed the cover down off the buckle and snapped the red plastic button mechanism into several pieces. I can tell where it caught on the seat because there's a small fuzzy piece where the fabric was pulled. Has anybody else had a problem with this? Mike Murrell and Teenmariequilts 2 Quote Link to comment Share on other sites More sharing options...
Riddley Posted April 22, 2013 Report Share Posted April 22, 2013 Haven't seen this - but I would think it would be covered under your warrantee. It is a safety feature. Teenmariequilts 1 Quote Link to comment Share on other sites More sharing options...
ScubaDadMiami Posted April 23, 2013 Report Share Posted April 23, 2013 Could you maybe post a pic, and explain how it happened? Quote Link to comment Share on other sites More sharing options...
raymond963 Posted April 23, 2013 Author Report Share Posted April 23, 2013 It's going in to the dealer today so they can check out why I had a dead battery on Friday and also look at the seatbelt. That's when it happened, while I was retrieving my jump starter from the rear. I had to lower the seat because you can't get in through the hatch when the battery is dead. Will take a pic before I go and post it after I return. Quote Link to comment Share on other sites More sharing options...
raymond963 Posted April 23, 2013 Author Report Share Posted April 23, 2013 Here's a picture of my broken seatbelt. You can see the housing below the mechanism. It's at the dealer now, for the dead battery TSB, but I don't expect they'll have the part to fix the seatbelt. Teenmariequilts 1 Quote Link to comment Share on other sites More sharing options...
cmaxdriver Posted August 12, 2013 Report Share Posted August 12, 2013 This just happened to mine as well, as I was folding down the rear seats. I didn't realize it was the seatbelt that had cracked until it was too late! This is covered by the warranty, I assume. Did they have to order the part to fix it? Teenmariequilts 1 Quote Link to comment Share on other sites More sharing options...
raymond963 Posted August 13, 2013 Author Report Share Posted August 13, 2013 This just happened to mine as well, as I was folding down the rear seats. I didn't realize it was the seatbelt that had cracked until it was too late! This is covered by the warranty, I assume. Did they have to order the part to fix it?Yes, they had to order the part but only took a few days for it to come in. It was covered under warranty. Mine actually caught as I was raising the seat back. The belt buckles lower as the seat slide slightly forward when the back is lowered. When it was coming up as I raised the back, it caught on the stitching on the edge of the seat. The mechanic thought a spring in the buckle was installed incorrectly. Teenmariequilts 1 Quote Link to comment Share on other sites More sharing options...
Mike Murrell Posted February 28, 2014 Report Share Posted February 28, 2014 How does the seatbelt Receiver disappear? Happened to me twice now, after only 2 months. See picture. Teenmariequilts 1 Quote Link to comment Share on other sites More sharing options...
Mike Murrell Posted February 28, 2014 Report Share Posted February 28, 2014 How does the seatbelt Receiver disappear? Happened to me twice now, after only 2 months. See picture. Teenmariequilts 1 Quote Link to comment Share on other sites More sharing options...
FordService Posted February 28, 2014 Report Share Posted February 28, 2014 How does the seatbelt Receiver disappear? Happened to me twice now, after only 2 months. See picture. Mike, Let me lend you a hand. PM me your name, phone number, VIN, mileage, and dealer info, and I'll see how I can help. Ashley Teenmariequilts 1 Quote Link to comment Share on other sites More sharing options...
vangster94025 Posted January 8, 2016 Report Share Posted January 8, 2016 This happened to my 2013 C-MAX Energi ... the rear, middle seat belt receiver got pushed underneath the seat (and cannot be pulled up). It has to be replaced because it was cracked. Teenmariequilts 1 Quote Link to comment Share on other sites More sharing options...
White Lightning Posted September 12, 2016 Report Share Posted September 12, 2016 I had a similar problem with my 2014 CMax Energi. I am at 58K miles. It had been 100 degrees that day with car parked and windows may have been closed (I thought I had them open a crack. I loaded the car with groceries from Costco. It was heavy and I put the seats down. I traveled 175 miles. It was cooler at my destination - usually 80 - 90 max. I tried to put the seats up several days later and couldn't. I discovered that the seatbelts were jammed and caught on the seats (see attached pics). I was able to unstick them and bring the seats up but they no longer work. Note that they look like the plastic melted. The dealer has ordered new seatbelts and he said they would "probably" be covered due to the fact it is a safety issue and it doesn't look like there was unnatural abuse (the surrounding seat was not damaged). Teenmariequilts 1 Quote Link to comment Share on other sites More sharing options...
Bill-N Posted September 13, 2016 Report Share Posted September 13, 2016 Super pictures; thanks for posting them. To me, this is absolutely a safety issue. The NTSB needs to be informed. Quote Link to comment Share on other sites More sharing options...
White Lightning Posted September 13, 2016 Report Share Posted September 13, 2016 I had a similar problem with my 2014 CMax Energi. I am at 58K miles. It had been 100 degrees that day with car parked and windows may have been closed (I thought I had them open a crack. I loaded the car with groceries from Costco. It was heavy and I put the seats down. I traveled 175 miles. It was cooler at my destination - usually 80 - 90 max. I tried to put the seats up several days later and couldn't. I discovered that the seatbelts were jammed and caught on the seats (see attached pics). I was able to unstick them and bring the seats up but they no longer work. Note that they look like the plastic melted. The dealer has ordered new seatbelts and he said they would "probably" be covered due to the fact it is a safety issue and it doesn't look like there was unnatural abuse (the surrounding seat was not damaged).I talked to the dealer and the seatbelts will be replaced without charge. Quote Link to comment Share on other sites More sharing options...
baby bronco Posted September 14, 2023 Report Share Posted September 14, 2023 Did they end up covering it? This just happened on our Bronco and the dealership is saying they won't even submit it because there is damage and it's our fault! So frustrating, and worse, I'm afraid it will happen over and over again creating a major safety hazard! On 9/12/2016 at 3:23 PM, White Lightning said: I had a similar problem with my 2014 CMax Energi. I am at 58K miles. It had been 100 degrees that day with car parked and windows may have been closed (I thought I had them open a crack. I loaded the car with groceries from Costco. It was heavy and I put the seats down. I traveled 175 miles. It was cooler at my destination - usually 80 - 90 max. I tried to put the seats up several days later and couldn't. I discovered that the seatbelts were jammed and caught on the seats (see attached pics). I was able to unstick them and bring the seats up but they no longer work. Note that they look like the plastic melted. The dealer has ordered new seatbelts and he said they would "probably" be covered due to the fact it is a safety issue and it doesn't look like there was unnatural abuse (the surrounding seat was not damaged). Quote Link to comment Share on other sites More sharing options...
poker9ite Posted January 12 Report Share Posted January 12 This happened to my CMAX 2014. Didn't think to look as see if there was a recall or anything. I just ordered two new buckles the center and the passenger rear were broken. They happened at different times and was wonder how this could have happened since we never put anything heavy in the back and rarely fold the seats down. Quote Link to comment Share on other sites More sharing options...
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