xanotos Posted June 1, 2013 Report Share Posted June 1, 2013 (edited) Hi all. Well, I finally got version 3.5.1!!!! But now when I touch anywhere on the screen, it registers it somewhere else on the screen.Tired of going back and forth to Service Department, does anyone have any ideas on how to resolve this? Thanks in advance Edited June 1, 2013 by xanotos Quote Link to comment Share on other sites More sharing options...
ceemax71 Posted June 1, 2013 Report Share Posted June 1, 2013 Screen calibration is done by going into the diagnostics mode: Turn the audio system on and set it to AM or FM modePress and hold the eject button. Then within one second, press the "Seek up" button and hold for about 5 seconds.The diagnostics will start and do a walk-around speaker test by playing a tone in each speaker. You can cancel that and go into the main diagnostics menu. There is an option for screen calibration. I haven't done it, but I believe it prompts you to touch the screen in multiple locations to do the calibration. Mr T 1 Quote Link to comment Share on other sites More sharing options...
xanotos Posted June 1, 2013 Author Report Share Posted June 1, 2013 Screen calibration is done by going into the diagnostics mode: Turn the audio system on and set it to AM or FM modePress and hold the eject button. Then within one second, press the "Seek up" button and hold for about 5 seconds.The diagnostics will start and do a walk-around speaker test by playing a tone in each speaker. You can cancel that and go into the main diagnostics menu. There is an option for screen calibration. I haven't done it, but I believe it prompts you to touch the screen in multiple locations to do the calibration.Thank you! Thank you! It worked! Didn't know about the Diagnostic Mode, guess I gotta catch up! Quote Link to comment Share on other sites More sharing options...
darrelld Posted July 3, 2013 Report Share Posted July 3, 2013 This should be a sticky. Quote Link to comment Share on other sites More sharing options...
Adair Posted July 4, 2013 Report Share Posted July 4, 2013 Done, darreld Quote Link to comment Share on other sites More sharing options...
ArizonaEnergi Posted July 4, 2013 Report Share Posted July 4, 2013 I saw this comment on a Ford Explorer forum. Don't know if it works so if you have a non-Sony radio try at your own risk.So I found that this also works on Non-Sony radios:-set to AM/FM-press and hold Eject-press and hold Seek+ at the same timeAfter about 5 seconds, the diag screens showed up. Quote Link to comment Share on other sites More sharing options...
BobSp Posted July 6, 2013 Report Share Posted July 6, 2013 This worked on my cmax today to fix the inverted touchscreen. Quote Link to comment Share on other sites More sharing options...
rjam Posted April 26, 2016 Report Share Posted April 26, 2016 In diagnostic mode CMAX SELwhen I did the screen calibration at the end it says to press enter to complete the calibration. What do I tap for the "enter" command?Thanks! Quote Link to comment Share on other sites More sharing options...
rjam Posted May 3, 2016 Report Share Posted May 3, 2016 In diagnostic mode CMAX SELwhen I did the screen calibration at the end it says to press enter to complete the calibration. What do I tap for the "enter" command?Thanks!Anybody tried this? Quote Link to comment Share on other sites More sharing options...
stevedebi Posted May 3, 2016 Report Share Posted May 3, 2016 In diagnostic mode CMAX SELwhen I did the screen calibration at the end it says to press enter to complete the calibration. What do I tap for the "enter" command?Thanks!The OK key in the middle of the left controls. cbharvest 1 Quote Link to comment Share on other sites More sharing options...
rjam Posted May 4, 2016 Report Share Posted May 4, 2016 Thank you!I was using the right hand control. A little thing that can drive me nuts. Quote Link to comment Share on other sites More sharing options...
stevedebi Posted May 4, 2016 Report Share Posted May 4, 2016 Thank you!I was using the right hand control. A little thing that can drive me nuts.You are welcome. Would it have hurt them so much to have it say "Hit the OK button" instead of "Enter"? Quote Link to comment Share on other sites More sharing options...
raadsel Posted April 5, 2018 Report Share Posted April 5, 2018 This worked on my cmax today to fix the inverted touchscreen. Screen calibration is done by going into the diagnostics mode: Turn the audio system on and set it to AM or FM modePress and hold the eject button. Then within one second, press the "Seek up" button and hold for about 5 seconds.The diagnostics will start and do a walk-around speaker test by playing a tone in each speaker. You can cancel that and go into the main diagnostics menu. There is an option for screen calibration. I haven't done it, but I believe it prompts you to touch the screen in multiple locations to do the calibration. I have to say thanks, it's helped me tonight. To tell the story, I took my C-Max in today to get the 3.10 update. Now, something that people here might be able to better explain (and if it was just an excuse), according to my service manager, they are having issues with their Oasis connection to Ford's servers -- apparently getting random time outs and such which is preventing some car diagnostics to be done, as well as causing the update of my Sync to fail. When I got the car back today, I couldn't figure out the touchscreen -- it seemed almost random what would pop up. As I played with it, I realized the touchscreen was mirrored and inverted, so pressing on the top left, instead of getting the Phone screen, I'd get climate control. I managed to get a phone paired, with a bit of playing around, by just trying to guess where the inverted upside down position would be on the screen. So, tonight using the diagnostic mode that is posted, I managed to get the screen recalibrated fairly close (I should have taken a stylus with me, instead I used a finger). I still have issues -- I think the sound system believes I have the non-touch sync without all the speakers -- it seems the left/right and front/back adjustments aren't working. Additionally, it doesn't realize I have the factory navigation. But at least, other than a few issues like that, it is now much more usable. obob 1 Quote Link to comment Share on other sites More sharing options...
homestead Posted April 5, 2018 Report Share Posted April 5, 2018 Did they charge you for the update? Quote Link to comment Share on other sites More sharing options...
raadsel Posted April 5, 2018 Report Share Posted April 5, 2018 Did they charge you for the update? No charge, I had meant to include that. The update is being covered under the 12M02 FSA. And when the dealerships connection to Ford is reliable again, the service manager is supposed to call and allow me to bring the car back at my convenience, and get the update finished while I wait. obob 1 Quote Link to comment Share on other sites More sharing options...
Craggle Posted September 19, 2021 Report Share Posted September 19, 2021 I'm having issues with screen calibration on the Sync 2, I've managed to get into the calibration screen and touch the crosses as it moves around the screen. The issue is this process continues and doesn't finish.. it says press the "escape key" to cancel, where do I find this button and more importantly anyone know why the calibration process doesn't complete or how I can fix it? Quote Link to comment Share on other sites More sharing options...
jzchen Posted September 20, 2021 Report Share Posted September 20, 2021 Hi. How long does it continue? (Try for more accuracy when pressing I think it will continue until it is "satisfied"). Quote Link to comment Share on other sites More sharing options...
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