TheKaul Posted March 19 Report Share Posted March 19 I've been unable to use bluetooth in my car for the last few months now. It worked great when I got it used from a dealership, there were a few times where it went out and I had to do the fuse trick I've read online places to get it working again, but it seems to have gone out for good. I'm unable to get to any master reset settings, or system settings in general. When hit settings and try to navigate to "phone", it doesn't go anywhere. When I hit "Media", and navigate to the sync area, it's a blank screen. The voice control module does absolutely nothing. I saw a few guides online mention holding the power and seek up buttons but those don't seem to work on this stereo. Does anybody have any other tricks I can try to reset my stereo or reset sync? Is there a way to reinstall sync without taking it to a dealership? Thanks! Quote Link to comment Share on other sites More sharing options...
homestead Posted March 19 Report Share Posted March 19 What year is your car and do you know what version of sync you are running? If you are running 3.8 or earlier I can send you 3.10 version to try but if you have a hardware problem it may crash and burn when installing. Quote Link to comment Share on other sites More sharing options...
cr08 Posted March 20 Report Share Posted March 20 (edited) What system? Is it the 8" touch screen or the 4" non touch screen. Portions of your post hint at the latter. Unfortunately it seems like those systems are a bit more problematic. I'd try first pulling fuse 67 (not to be confused with fuse 79) which is for the Sync system itself. 79 is for the ACM which is a different set of issues. See if that brings it back at least temporarily. If not, you may be looking at hardware failures which is not uncommon with those. Most people just go to aftermarket headunits with those. It's often not worth the limited functionality the basic Sync system provides on those and having to pay the cost and risk it going out again. The 8" touch screen systems are a whole different beast. Usually Sync 3 units (2016+ model years) are rock solid. Older Sync 2/MFT hardware (2013-2015) is pretty ok especially once they're fully updated. Some hardware failures exist but aren't nearly as common. These are also easily upgraded to Sync 3 which I personally highly recommend if you can afford it. You get the benefit of a newer more reliable infotainment system and added Android Auto/CarPlay functionality from a fully OEM/integrated system. And it's virtually a plug and play upgrade. Semi-related comment: But for people shopping around for these vehicles, one of my main recommendations is going for one with the 8" touch screen infotainment if possible. Sounds counter-intuitive but they've gotten more attention and fixes over time compared to the 4" models. Edited March 20 by cr08 homestead 1 Quote Link to comment Share on other sites More sharing options...
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