ScubaDadMiami Posted June 12, 2013 Report Share Posted June 12, 2013 A couple of times during the last week, or a little less than that, my phone connected, as always. However, I noticed that I would see a message about the phone connecting, after it was already connected and operational. So, to make the message disappear, I would turn off Bluetooth, turn it back on, and then the phone would connect without the message. Yesterday, it did the same thing. I was just going to wait to bring it up at my next scheduled service (liftgate update). However, when I shut down my C-MAX last night, the main screen flashed a Synch icon, and then it started showing a message that Synch was updating. There was a progress bar below. The update appeared to finish, and then the screen shut down, as expected. Has anyone else seen Synch updating? I thought that this was the type of thing that required a USB thumb drive to do the job. :headscratch: Quote Link to comment Share on other sites More sharing options...
fotomoto Posted June 12, 2013 Report Share Posted June 12, 2013 I've seen it once but I don't pay the infotainment screen much attention when I power down. I'm either pre-occuppied or looking at the left display FE info. Quote Link to comment Share on other sites More sharing options...
JAZ Posted June 12, 2013 Report Share Posted June 12, 2013 Happened to me today as I was backing into the garage. No cause for concern at this time... SOMD 1 Quote Link to comment Share on other sites More sharing options...
ScubaDadMiami Posted June 13, 2013 Author Report Share Posted June 13, 2013 No problems this day after. :) Quote Link to comment Share on other sites More sharing options...
FoutsNC Posted June 13, 2013 Report Share Posted June 13, 2013 It happened to me 2 days ago. Just before that happened, I saw a Windows 95 like warning box come up with an error message. It was only there for a moment and then the screen went blank. When it came back on, it said that Sync was updating with the progress bar that you are talking about. I hope this isn't an ongoing issue with 3.5.1. I am hoping that Ford didn't replace a reset screen with an updating screen to make people think that something good is happening while the system is restarting from a crash. Quote Link to comment Share on other sites More sharing options...
MikeB Posted June 15, 2013 Report Share Posted June 15, 2013 Sync is not updating. FoutsNC's suspicion is correct: it's a misleading screen designed to hide a crash and reboot. This is the Sync version of the windows blue screen of death, except that it goes ahead and reboots. Quote Link to comment Share on other sites More sharing options...
ScubaDadMiami Posted June 15, 2013 Author Report Share Posted June 15, 2013 It could be a reboot, and that was my original thought. Assuming that the system is getting the "update" through the cellphone, it happened in my building's parking garage, where I get no signal for my cell phone. Of course, it could be that the system receives the update while driving in an area with good reception, and then it doesn't load until shutdown. This doesn't make sense to me, given that we are normally supposed to go through a routine to download to a thumb drive for installation. On the other hand, the system worked well before the "update," and it didn't happen while I was driving. So, it does seem like it wasn't a crash of the system. Quote Link to comment Share on other sites More sharing options...
nsteblay Posted June 15, 2013 Report Share Posted June 15, 2013 I have seen this several times - 3 if I am recalling correctly. I always assumed that it was a software update. You do make a good point regarding how the software update is obtained. I use services occasionally and it would only be possible to download software during those brief time I am connected. I doubt the system is using my phone randomly to connect for software updates. Another possibility is this is relate to Sirius. These updates could be obtained through the satellite connection. A bit of a mystery for sure. Quote Link to comment Share on other sites More sharing options...
ScubaDadMiami Posted June 16, 2013 Author Report Share Posted June 16, 2013 Sounds like a question to save for the Ford meeting. I hope that someone is making a list. ;) Quote Link to comment Share on other sites More sharing options...
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