Ryan Holliday Posted March 16, 2014 Report Share Posted March 16, 2014 Since a lot of the posts related to this have been buried in other generic topics, who out there is expecting to take delivery of a 2014 C-Max in the near future? My SEL 302A - Blue Candy (options: panoramic roof and remote start) is scheduled to arrive at the dealer by March 21 (ordered November 12). More than 4 months... finally in the home stretch! C-MaxSea and ScubaDadMiami 2 Quote Link to comment Share on other sites More sharing options...
Ponypower Posted March 16, 2014 Report Share Posted March 16, 2014 Congradulations, It took 10 weeks to get my 2014 Cmax . It has been a great car to drive. My problems whats so ever!!! I hope they figured out the battery problem that a lot of the 2013 models had. Good Luck. Quote Link to comment Share on other sites More sharing options...
normski Posted March 17, 2014 Report Share Posted March 17, 2014 My sterling gray, 302a with panoramic sun roof, has been built. As of right now I don't have a delivery date yet. My wife and I are looking forward to getting our new car. We ordered our car on Dec 3. salsaguy 1 Quote Link to comment Share on other sites More sharing options...
FordService Posted March 17, 2014 Report Share Posted March 17, 2014 Hi, folks! Congrats on all the new C-Maxes. :) If you're still awaiting delivery of your car, send me (or FordServiceCA, if you're in Canada) over a PM with the VIN or order number/dealer code, and I'll track it for you! I can't wait to see photos of all the shiny new cars! Ashley salsaguy 1 Quote Link to comment Share on other sites More sharing options...
Ryan Holliday Posted March 21, 2014 Author Report Share Posted March 21, 2014 PM sent to FordServiceCA. Quote Link to comment Share on other sites More sharing options...
S70Pilot Posted March 28, 2014 Report Share Posted March 28, 2014 Since a lot of the posts related to this have been buried in other generic topics, who out there is expecting to take delivery of a 2014 C-Max in the near future? My SEL 302A - Blue Candy (options: panoramic roof and remote start) is scheduled to arrive at the dealer by March 21 (ordered November 12). More than 4 months... finally in the home stretch! I am living in the GTA area and my NGR arrived this past Tuesday and going to take delivery next week! Ordered in late Sept last year.. 6 months wait is finally over! ScubaDadMiami 1 Quote Link to comment Share on other sites More sharing options...
HendersonD Posted March 31, 2014 Report Share Posted March 31, 2014 Order my 2014 red cmax with panoramic roof at the beginning of January. I think it was built two weeks ago, still waiting on delivery. Quote Link to comment Share on other sites More sharing options...
maxed-out Posted April 1, 2014 Report Share Posted April 1, 2014 (edited) I hope that you guys who are on the verge of taking delivery of your 2014's will find the time to post some glamour shots when you get them. Otherwise we pretty much have to take your word for it, and that's no fun. Hey S70.. what's an NGR, and was there a reason given for why it took so long to build and deliver? Edited April 1, 2014 by maxed-out Quote Link to comment Share on other sites More sharing options...
ScubaDadMiami Posted April 2, 2014 Report Share Posted April 2, 2014 NRG = Energi. Quote Link to comment Share on other sites More sharing options...
Ryan Holliday Posted April 3, 2014 Author Report Share Posted April 3, 2014 Took delivery of my 2014 C-Max SEL today. A long wait (4.5 months) but so worth it. Many thanks to all that have posted tips & tricks on this vehicle around the forum; particularly with regard to getting the best mileage. I am already getting 47 mpg easily on a 20 mile trip and it is only the first day so I know it should improve from there as I practice my technique. salsaguy and ScubaDadMiami 2 Quote Link to comment Share on other sites More sharing options...
maxed-out Posted April 3, 2014 Report Share Posted April 3, 2014 Nice photo Ryan. Good color choice too. Quote Link to comment Share on other sites More sharing options...
HendersonD Posted April 3, 2014 Report Share Posted April 3, 2014 My c-max shipped from Michigan on March 18th. It is now two full weeks later and my Ford dealership does not have it. What is crazy is they have no idea when it will arrive. UPS and Fedex can track packages to the day they will be delivered but Ford has no way to let a dealership know delivery day or even a ballpark. They do not even know where the car is right now. I am excited about getting the car but the wait is killing me. My wife and I hoped to take this car on a trip from upstate NY to South Carolina next Friday and that might not happen Quote Link to comment Share on other sites More sharing options...
ptjones Posted April 4, 2014 Report Share Posted April 4, 2014 PM Ashley Our FORD Rep with your info and I bet she can help. :) Paul Quote Link to comment Share on other sites More sharing options...
HendersonD Posted April 4, 2014 Report Share Posted April 4, 2014 Just found out from my dealer that there is a stop ship on the C-Max, no reason given. It could be days or weeks before my car ships Quote Link to comment Share on other sites More sharing options...
ptjones Posted April 4, 2014 Report Share Posted April 4, 2014 Just found out from my dealer that there is a stop ship on the C-Max, no reason given. It could be days or weeks before my car shipsDid you PM Ashley? :) Paul Quote Link to comment Share on other sites More sharing options...
DaveofDurham Posted April 5, 2014 Report Share Posted April 5, 2014 Just found out from my dealer that there is a stop ship on the C-Max, no reason given. It could be days or weeks before my car ships Bummer. Is the stop on your car only or a C-Max wide stoppage? Quote Link to comment Share on other sites More sharing options...
maxed-out Posted April 5, 2014 Report Share Posted April 5, 2014 Apparently the stop ship has to do with Seatback welds. Also affects Fusion and Escape. Quote Link to comment Share on other sites More sharing options...
DaveofDurham Posted April 5, 2014 Report Share Posted April 5, 2014 Apparently the stop ship has to do with Seatback welds. Also affects Fusion and Escape.For more info see thread titled @RECALL 14-C03 Seat back frame" which was just started by ptjones. This affects C-Max w build dates back to July 23, 2012. ptjones 1 Quote Link to comment Share on other sites More sharing options...
DaveofDurham Posted April 5, 2014 Report Share Posted April 5, 2014 (edited) Apparently the stop ship has to do with Seatback welds. Also affects Fusion and Escape.For more info see thread titled "RECALL 14-C03 Seat back frame" which was just started by ptjones. This affects C-Max w build dates back to July 23, 2012. Edited April 5, 2014 by DaveofDurham Quote Link to comment Share on other sites More sharing options...
normski Posted April 6, 2014 Report Share Posted April 6, 2014 I am close to taking delivery of our c Max. It was listed as in transit on March 18, that is also when I was told about a possible rail car shortage due to the bad winter. My car has arrived at the dealership on Friday and I am just waiting for a call to pick it up. ScubaDadMiami and ptjones 2 Quote Link to comment Share on other sites More sharing options...
maxed-out Posted April 7, 2014 Report Share Posted April 7, 2014 (edited) The Compliance Recall 14C03 seems to apply only to C-Max's built on or before May 28th, 2013, so based on that there should be no delay in receiving any ordered 2014 model because of this. HendersonD.. your dealer was likely in error when they implied it would affect your delivery. They'll have to come up with a better excuse than that next time. Edited April 7, 2014 by maxed-out Quote Link to comment Share on other sites More sharing options...
HendersonD Posted April 9, 2014 Report Share Posted April 9, 2014 I was told that my car should arrive in the next day or two. I did open a case with Ford last week and they told me it was a rail car shortage. I mentioned that my dealer was told it was a stop ship. The Ford rep I talked to did not want to answer my question at all about whether there was a stop ship or not. The lack of information that flows from Ford to the dealer to their customers when a car is ordered is frustrating. I had a delay in getting my car manufactured, no information whyMy car shipped and then had a stop ship, no information why, no information on when it might be delivered Quote Link to comment Share on other sites More sharing options...
Ryan Holliday Posted April 9, 2014 Author Report Share Posted April 9, 2014 I was told that my car should arrive in the next day or two. I did open a case with Ford last week and they told me it was a rail car shortage. I mentioned that my dealer was told it was a stop ship. The Ford rep I talked to did not want to answer my question at all about whether there was a stop ship or not. The lack of information that flows from Ford to the dealer to their customers when a car is ordered is frustrating. I had a delay in getting my car manufactured, no information whyMy car shipped and then had a stop ship, no information why, no information on when it might be delivered I completely agree, there is a serious lack of communication from Ford to the dealer. My sales rep made every possible effort to give me every bit of information he could get regarding delivery of my 2014 C-Max. Within the same minute he received any information from Ford, I had an e-mail in my inbox detailing that information and apologizing that there wasn't more. There is no excuse in this day and age as to why I waited 3 months from date of order before receiving a build date. If there was indeed no plan to build the vehicle for that long, there is no reason that Ford could not have reached out to me directly with a letter or something, at the very least apologizing for the delay. It's not as if they didn't know they had the order. I absolutely love this car, and I will give my dealership top marks across the board on the satistaction survey because everyone there did their best to keep me informed and smooth the bumps along the way. However I am not impressed with Ford's customer service as a manufacturer so far. If Domino's pizza can create the pizza tracker page where you can watch your $10 pizza go through the process from prep, to baking, boxing, and on the road to your door DOWN TO THE MINUTE, then why can Ford not provide even a rough delivery date for a $35 000 vehicle (not even within a month's accuracy) at time of purchase? <end of rant> salsaguy and C-MaxSea 2 Quote Link to comment Share on other sites More sharing options...
maxed-out Posted April 9, 2014 Report Share Posted April 9, 2014 All good points, Ryan and HD. You deserve better. Does Ashley still monitor this website? Maybe she can send word of this problem back to the "Ivory Towers" in Dearborn. If memory serves, GM at one point (pre-bankruptcy), tried to make it so that customers who had ordered vehicles could watch those vehicles come down the assembly line while being built. I don't know for sure, but I think the whole thing just basically blew-up in their face when it became so problematic to actually accomplish. Quote Link to comment Share on other sites More sharing options...
HendersonD Posted April 10, 2014 Report Share Posted April 10, 2014 I am picking up my vehicle today, cannot wait.Ashley has been very responsive when I sent her a message. At her end she could not see any stop ship so I am left wondering. I am not looking for tracking history like UPS and Fedex provide but you are right, on a $30,000+ purchase Ford can do better Quote Link to comment Share on other sites More sharing options...
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