shinytop Posted January 16, 2015 Report Share Posted January 16, 2015 My last new car was a RAV4. I could go to the dealership at 9 AM on Saturday for the regular maintenance, sit in a nice room with TV's, coffee, and doughnuts, read my book or surf on my phone and get out in 60-90 minutes. Realizing that each dealer may be different I have to ask if the service experience is similar with Ford. Quote Link to comment Share on other sites More sharing options...
plus 3 golfer Posted January 16, 2015 Report Share Posted January 16, 2015 My last new car was a RAV4. I could go to the dealership at 9 AM on Saturday for the regular maintenance, sit in a nice room with TV's, coffee, and doughnuts, read my book or surf on my phone and get out in 60-90 minutes. Realizing that each dealer may be different I have to ask if the service experience is similar with Ford. The Ford dealer I use has six comfortable fully padded chairs with arm rests with TV in an open area just off the lobby, a semi "playroom" for kids with a popcorn machine with similar seating on the other side of the lobby, a "snack" room with free doughnuts and coffee and vending machines with maybe four or five smaller round table with a few high stools around each with TV, several other similar round table and stools near the service and parts counter areas with TV on the wall, and WIFI. Time spent at the dealer obviously depends on the service to be performed but I've waited as little as 45 minutes for one software upgrade and as long as about 90 minutes for an alignment. The only problem I have with Ford (not the dealer) is that my car has been to the Ford dealer too many times for recalls and upgrades. :) Quote Link to comment Share on other sites More sharing options...
Adrian_L Posted January 16, 2015 Report Share Posted January 16, 2015 10k: I dropped my car off for service at 8:45 a.m. and walked the mile to work from the dealership (Brown Bros. in Vancouver) When I picked up the car at 4:30 p.m. I was informed that "we didn't have time to do the 14S04 recall ". So almost 8 hours to change the oil, rotate the tires and check the fluids. Quote Link to comment Share on other sites More sharing options...
ScubaDadMiami Posted January 17, 2015 Report Share Posted January 17, 2015 Mine took about three hours, including waiting time. Quote Link to comment Share on other sites More sharing options...
drdiesel1 Posted January 17, 2015 Report Share Posted January 17, 2015 I would make an appointment and ask the S/A what the wait will be ;) Quote Link to comment Share on other sites More sharing options...
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