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Vehicle Health Report Not Working


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I haven't been able to run a vehicle health report for several months.  It says that I need over 200 miles on the odometer.  There is over 50K on the car.  I've tried a full reset of Sync to no avail.  Has anyone else experienced this or something similar?

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I haven't been able to run a vehicle health report for several months.  It says that I need over 200 miles on the odometer.  There is over 50K on the car.  I've tried a full reset of Sync to no avail.  Has anyone else experienced this or something similar?

 

OK  I think I answered my own question.  I have a scan gauge plugged into the OBDII port.  Not allowed if running the Vehicle Health Report.

 

Hi nsteblay,

 

You've got it! Any device plugged into the OBD port interferes with the communication system. Were you able to run the report after removing the scan guage?

 

Shaay

Edited by FordIVTteam
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