C-Max Would Neither Start nor Shut Off!!!‏

[Bill-N]

C-Max is back in the shop  :-(

 

I've attached two pictures of the dashboard.  The first shows the "Starting System Fault" message.  The second picture shows the dash after pressing OK and illustrates the bizarre nature of the various systems, viz.:

Service engine soon light on 

Low tire pressure warning light on

Engine coolant overheat light on

Low oil pressure light on

Anti-lock brake system malfunction light on

Parking brake light on (parking brake was not engaged)

High voltage battery shows empty

Avg MPG shows "--.-"

No vehicle mileage shown

Right-hand display shows "--" as the outside air temperature

 

 

The car was definitely not "started".  But it would not shut off, nor would it start.  It's as if the computers thought the car was started when it really wasn't.  All attempts the start the car resulted in the "Starting System Failure" message.

 

Note also, the 12V battery was working fine.  As I recall, the center console (aka radio) display, while on, was unremarkable.  The dashboard display and center console continued to work for some 4 hours before systems finally stopped working.  I saw, for example, the radio shut itself off to save the battery.

 

 

Edited June 3, 2015 by Bill-N

[Zathrus]

There is a recall for the Restraint Control Module (RCM). Have your dealer replace the RCM, as it may be contributing to the issue you are having. A failed RCM can result in dashboard anomalies like you are seeing. See FORD RECALL NUMBER: 14S21 at following post for details:

 

http://fordcmaxhybridforum.com/topic/4380-recall-14s21-restraint-control-module/?hl=%2Brestraint+%2Bcontrol+%2Bmodule

Edited June 3, 2015 by Zathrus

[Bill-N]

Redacted.

Edited June 3, 2015 by Bill-N