DaveofDurham Posted January 27, 2020 Report Share Posted January 27, 2020 How do I find out what version of My Ford Touch my 2013 C-Max SEL has? I juts got a postcard saying I can update to version 3.10 for free if I don't already have it. Quote Link to comment Share on other sites More sharing options...
plus 3 golfer Posted January 27, 2020 Report Share Posted January 27, 2020 Go to System Information on the display and you can look at the software version. The first three digits will likely be 3.06, 3.08, or 3.10. Quote Link to comment Share on other sites More sharing options...
DaveofDurham Posted January 27, 2020 Author Report Share Posted January 27, 2020 13 hours ago, Plus 3 Golfer said: Go to System Information on the display and you can look at the software version. The first three digits will likely be 3.06, 3.08, or 3.10. On the big center screen I pressed on the gears and then on Help and then on System Information. I see serial number, vin, cupu sw version, navigation version, map version, Sirius ELSN and grace note database info. I don’t see anything that looks like MFT info. Am I in the wrong place? Quote Link to comment Share on other sites More sharing options...
homestead Posted January 27, 2020 Report Share Posted January 27, 2020 (edited) I found a copy of latest Sync 2 (v3.10) release out on the internet and installed it a couple years ago. It works fine on my 2013 Hybrid. 3.10 looked to be a patched version of 3.08 , saw that while it was installing. Someone on the Fusion forum had posted a link where to find it. 3.10 removed the car self test function that was built into the menu's. At the time Ford dealers were charging to have 3.10 installed. You used to be able to download the latest version from the Ford website but they stopped doing that with version 3.08. Edited January 27, 2020 by homestead Quote Link to comment Share on other sites More sharing options...
DaveofDurham Posted January 27, 2020 Author Report Share Posted January 27, 2020 16 hours ago, Plus 3 Golfer said: Go to System Information on the display and you can look at the software version. The first three digits will likely be 3.06, 3.08, or 3.10. Ford chat told me I have 3.06. They also told me how to check it on my car. They said it's the CCPU S/W item in the settings. Mine says 4.30.13171_PRODUCT which Ford says translates to 3.06 I think I got 3.06 as an over the air update a few years ago. Quote Link to comment Share on other sites More sharing options...
plus 3 golfer Posted January 28, 2020 Report Share Posted January 28, 2020 (edited) Here's a pic of mine which shows 3.08 installed. I still have version 3.10 ready to install but see no reason to install as I don't have any issues with 3.08. Edited January 28, 2020 by Plus 3 Golfer Quote Link to comment Share on other sites More sharing options...
homestead Posted January 28, 2020 Report Share Posted January 28, 2020 Found this below on Ford Edge forum... BTW-Here is the Ford specs sheet on SYNC2 v3.10 EA5T-14D544-BA ABOUT THE LATEST UPDATE The new software update for SYNC® with MyFord Touch® systems includes all the improvements from previous updates, plus additional changes to accommodate new and updated customer devices, such as: Hazard switch illuminates on Focus / Escape with ignition off and park lamps on Next Track / Previous Track controls from SYNC touchscreen SYNC Maintaining Repeat / Shuffle settings that were set on the device side Compatibility updates for the latest phone and media devices The installation of this update will take up to 30 minutes to complete. Be sure to keep your engine running (not in accessory mode) throughout the entire installation process. Turning off your vehicle during the update installation will disrupt the process. Although your vehicle must be in park when you begin the installation process, you may drive your vehicle while the update is downloading to your SYNC® system. If your vehicle is equipped with the Intelligent Access with Push Button Start feature, you will need to temporarily disable the Automatic Engine Idle Shutdown (AEIS) component before beginning the installation in order to prevent your vehicle from timing out and shutting off the engine before the software update is complete. To disable this feature, use your steering wheel controls to navigate to the Settings menu on your left-hand Instrument Cluster LCD display. From there, select Vehicle >Auto Engine Off >Off. (If you do not see this setting, there is no need to make any changes before starting the update.) Alternatively, after initiating the installation, you may drive the vehicle during the update process to avoid shutting off the engine. The next time you start your vehicle, the AEIS will automatically reset to "On." Please note: During the update installation, SYNC® will temporarily appear to not recognize your mobile phone or media device. This is normal. Once your system has been successfully updated, SYNC® will display a notification stating "Installation complete." Quote Link to comment Share on other sites More sharing options...
DaveofDurham Posted January 28, 2020 Author Report Share Posted January 28, 2020 7 hours ago, Plus 3 Golfer said: Here's a pic of mine which shows 3.08 installed. I still have version 3.10 ready to install but see no reason to install as I don't have any issues with 3.08. I see your 3.08. That's a lot easier to understand than the secret code for my 3.06. Quote Link to comment Share on other sites More sharing options...
Bill-N Posted July 29, 2022 Report Share Posted July 29, 2022 On 1/27/2020 at 1:37 PM, homestead said: I found a copy of latest Sync 2 (v3.10) release out on the internet and installed it a couple years ago. It works fine on my 2013 Hybrid. 3.10 looked to be a patched version of 3.08 , saw that while it was installing. Someone on the Fusion forum had posted a link where to find it. 3.10 removed the car self test function that was built into the menu's. At the time Ford dealers were charging to have 3.10 installed. You used to be able to download the latest version from the Ford website but they stopped doing that with version 3.08. Might you still have the 3.10 download site? I'm stuck on 3.6 and am most annoyed at not being able to set the clock via GPS. Thanks. Quote Link to comment Share on other sites More sharing options...
homestead Posted July 29, 2022 Report Share Posted July 29, 2022 On 7/29/2022 at 2:21 PM, Bill-N said: Might you still have the 3.10 download site? I'm stuck on 3.6 and am most annoyed at not being able to set the clock via GPS. Thanks. Lost that info but if you message me your email I will share the file on google drive. Quote Link to comment Share on other sites More sharing options...
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