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Rear fold down seats - failure, and warning.


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18 replies to this topic

#1 OFFLINE   TxWally

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Posted 06 February 2013 - 10:16 AM

OK, This weekend, I tried to fold the rear seats down, and it seems that on the passenger side either the cable came loose, got disconnected, or is missing since the handle has no resistance. The driver side works perfectly. Dropping it off at dealer early Saturday since they have to remove the back seat to get to the cable!!! 

 

Now the warning: If you happen to see a great big space under that rear seat, It should be common sense, but should you have a lapse like I did :confused: ... DO NOT have you hand under the rear seat is being folded down!!!

Although, now I wonder why ford didn't list their mobile pannini press as a feature. ;)


Edited by TxWally, 06 February 2013 - 10:46 AM.








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#2 OFFLINE   RachelnLa

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Posted 06 February 2013 - 09:57 PM

Yikes! Hope the hand is okay.

#3 OFFLINE   mipmapped

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Posted 06 February 2013 - 10:23 PM

I found the same issue on my car. I dropped it in the service dept. They said they adjusted the cable bit it's still a bit floppy and operates only at the extreme of its movement range. Did you try lifting the handle all the way, through the resistance at the very end?

#4 OFFLINE   Laurel

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Posted 06 February 2013 - 10:41 PM

Ouch!  I have to confess I haven't ever put my seats down since buying it which is negligent.  Did it in the demo, but didn't try mine so I will do it tomorrow and keep my hand away from the C-Max pannini press.



#5 OFFLINE   roninsd

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Posted 07 February 2013 - 12:16 AM

Did George Forman have a part in designing the seats?



#6 OFFLINE   TxWally

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Posted 07 February 2013 - 08:55 AM

Thanks, The hand is OK.

@mippedmapped, yes, pulled the handle all the way. There is no resistance throughout the handle travel. When i brought it in to service, they asked me to drop it off for the day since they need to take the seat out.  

 

Now I'm figuring it's a good way to crush old soda cans. 



#7 OFFLINE   Tdefny

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Posted 07 February 2013 - 11:47 PM

Ever notice they always need it for the day no matter what you bring it in for?
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#8 OFFLINE   dtorres

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Posted 07 February 2013 - 11:53 PM

That's why I paid for first day rental coverage on my extended warranty. It comes in handy and then I'm not worried as much if it takes more than one day.

Edited by dtorres, 08 February 2013 - 01:10 AM.


#9 OFFLINE   Tdefny

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Posted 07 February 2013 - 11:56 PM

Good idea. I only got the extended warranty once. The car was a lemon, but it the problems were never covered by the warranty. At least you are sure of getting some value out of it. I always count on the free loaner car, which also seems to never be available.

#10 OFFLINE   roninsd

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Posted 08 February 2013 - 01:20 AM

If my dealer needs to give out loaners, they use the Enterprise people they have on site, and pay for the rental.



#11 OFFLINE   CassidyB

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Posted 08 February 2013 - 01:30 PM

I still don't understand the whole Ford/Enterprise agreement.. If I owned a Ford Dealer that housed an Enterprise car rental place, I would want Ford products as part of the fleet. The longer I have the loaner Jeep Compass, the more I like the ugly, but indestructible interior. In my Max, my wife is not allowed to touch anything.

#12 OFFLINE   HotPotato

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Posted 08 February 2013 - 04:03 PM

OK, This weekend, I tried to fold the rear seats down, and it seems that on the passenger side either the cable came loose, got disconnected, or is missing since the handle has no resistance. The driver side works perfectly. Dropping it off at dealer early Saturday since they have to remove the back seat to get to the cable!!! 

 

Now the warning: If you happen to see a great big space under that rear seat, It should be common sense, but should you have a lapse like I did :confused: ... DO NOT have you hand under the rear seat is being folded down!!!

Although, now I wonder why ford didn't list their mobile pannini press as a feature. ;)

 

Mine had the exact same defect on delivery. Weird, I assumed it was a fluke. Dealer fixed it easily (you might check to be sure they get the part in first -- I had to go back a second time because the part was back-ordered and not delivered timely for my first appointment).



#13 OFFLINE   TxWally

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Posted 18 February 2013 - 03:00 PM

Good to know it's not just me. 

Well, I was told I would be called when the part came in (on 2/9). 

Still waiting. Not usually a problem, but we just moved, and I could really use a whole fold down rear seat. 



#14 OFFLINE   archcreate

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Posted 08 January 2016 - 08:10 PM

The lever on my left hand read seat no longer allows the rear seat to fold down.  The car is out of warranty and the dealer just advised that the cable is broken and the repair will be in excess of $500. Have probably folded the seat down 8-10 times in the last 2 1/2 years. The cable is inaccessible so I can't have damaged it.

Any thoughts on approaching Ford with this? Seems like it should have failed after less than 10 uses.

I have downloaded the ALLDATA repair info on the cable, but doesn't look that easy.

Anyone else having this problem?



#15 OFFLINE   homestead

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Posted 09 January 2016 - 08:14 PM


Any thoughts on approaching Ford with this? Seems like it should have failed after less than 10 uses.

 

Unfortunately the warranty is measured in miles and years. 

The dealer you bought it from might give you a break.



#16 OFFLINE   wab

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Posted 09 January 2016 - 08:26 PM

Ours gives us trouble, we use it a lot.

Is the lever easy are hard to move?

 

Ours is hard to move making me think the seat is broken.

Unless I pull/push on the seat back at the same time I work the lever.



#17 OFFLINE   dlapean

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Posted 08 September 2016 - 06:07 AM

I have a 2013 CMAX and recently,.....for only the 2nd time, I tried to lower the rear seatback (the 2 seat side, behind the driver) and,.........the seatback won't go down.  Took the car in for it's 25,000 mile inspection and mentioned the rear seatback failure.  Their answer, the release mechanism failed but it's part of the whole seat frame and will cost $700.00 to repair ! ! !   That's right, some FORD designer was too stupid to think,.."What if this mechanism ever fails? , replacing the whole seat frame might be rather pricey, lets design this differently so it's a simple repair."  

Well, needless to say,...the car is off it's warranty and I'm not paying $700 to have this fixed.  But,......I'm wondering if anybody on this site has access to the Service manuals and could send me a picture of this rear seat mechanism or just how the rear seat gets connected to the car?  Why?  Because I think I'm going to do some junkyard searches and see if I can pickup a rear - leftside seat and do the replacement myself. Or at least take the current seat and see if I can set it in the DOWN Position and leave it like that, I asked the dealer if they could do that and they said NO, it would mean tearing the whole rear seat apart.



#18 OFFLINE   ptjones

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Posted 08 September 2016 - 04:45 PM

Here is a link to our sight: http://fordcmaxhybri...move-rear-seat/with the info you need.  You can also look at FORDPARTS.com  for parts and prices. Good Luck. :)

 

Paul


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#19 OFFLINE   edevenne

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Posted 25 March 2018 - 07:06 PM

It seems that my cable broke and I am unable to lower the 60 side of the 60/40 rear fold down seats. Does anyone know if there is a lever behind the seat that I can access to get it folded down?








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