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Order to Delivery Time Thread


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464 replies to this topic

#1 OFFLINE   ScooterS

ScooterS

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  • LocationAustin, TX
  • Current Vehicle:2013 C-Max Hybrid

Posted 27 October 2012 - 02:42 PM

I thought that it would be helpful to track the time from ordering your C-Max to actual delivery.
If your dealer has ordered a new C-Max for you (not Dealer Trade or Inventory) please post here.

I'll get us started:

Model: C-Max Hybrid SEL
Date Ordered: Saturday, 10/20/12
Promised Delivery time: 6 to 8 Weeks
Actual Delivery Date: TBD
State: TX

Enjoy!







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#2 OFFLINE   Laurel

Laurel

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Posted 27 October 2012 - 06:33 PM

Model: C-Max Hybrid SEL

Date Ordered: Oct.8, 2012

Promised Delivery Time: 4-12 weeks

Actual Delivery Date: TBD

Province: British Columbia

#3 OFFLINE   ScooterS

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Posted 05 November 2012 - 07:46 AM

I thought that it would be helpful to track the time from ordering your C-Max to actual delivery.
If your dealer has ordered a new C-Max for you (not Dealer Trade or Inventory) please post here.

I'll get us started:

Model: C-Max Hybrid SEL
Date Ordered: Saturday, 10/20/12
Promised Delivery time: 6 to 8 Weeks
Actual Delivery Date: TBD
State: TX

Enjoy!


Update as of 11/5/12

Build Date: 11/19/12
VIN: I have it!
Window Sticker: Not Yet

#4 OFFLINE   ScooterS

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Posted 05 November 2012 - 07:48 AM

Model: C-Max Hybrid SEL

Date Ordered: Oct.8, 2012

Promised Delivery Time: 4-12 weeks

Actual Delivery Date: TBD

Province: British Columbia


Laurel: It looks like production of yours is about 9 days ahead of mine. It will be interesting to see how transport/delivery time matches as yours is going North and mine is going South. Anyone else want to join the tracking thread???

#5 OFFLINE   jmckinley

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  • Region:U.S. Great Lakes
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  • Current Vehicle:C Max SEL, Mazda Miata, Chrysler Town & Country MiniVan, Damon Daybreak MotorHome, Suzuki V Strom

Posted 05 November 2012 - 10:29 AM

Model: C-Max Hybrid SEL

Date Ordered: Oct.31, 2012

Promised Delivery Time: 6-8 weeks

Actual Delivery Date: TBD

VIN: TBD

#6 OFFLINE   LizM

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  • My C-MAX's Year:2013
  • Current Vehicle:C-Max SEL 300A

Posted 05 November 2012 - 11:15 AM

Model: C-Max Hybrid SEL

Date Ordered: 10/16/12

Promised Delivery: 6 to 8 weeks

Vin: TBD

Actual Delivery Date: TBD

State: Ohio

#7 OFFLINE   Laurel

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Posted 05 November 2012 - 12:52 PM

Scooter I got my VIN on Friday and did a search for my window sticker and found it. My car will be built this Thursday Nov.8th and dealer says I will have it November 26th. I will keep you posted.

#8 OFFLINE   Laurel

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Posted 05 November 2012 - 12:54 PM

You can get your window sticker here. http://www.researchm...yCarOrders.html
  • MikeB likes this

#9 OFFLINE   ScooterS

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Posted 05 November 2012 - 11:47 PM

You can get your window sticker here. http://www.researchm...yCarOrders.html



Laurel: Thanks!.... I put in my VIN and the sticker isn't posted yet. As I understand it, sometimes it takes a few days after the VIN is issued for it to show up online.

I'll look forward to your posts with updates!!

#10 OFFLINE   ScooterS

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Posted 06 November 2012 - 06:41 AM

Liz M and all:

If you have your Order Number and Dealer Number or you have your VIN (as well as a minimum of 10 posts on the Board) you can get vehicle tracking information here:

http://www.blueovalf...ford-employees/

This service is provided by a wonderful Ford employee who takes time from his day to provide information to us. Make sure that you read the rules in the first post for the thread and follow them precisely!

My car was ordered around the same time as yours, I suspect that the VIN and an estimated build date have been set. You just need the order info to do the query.

Enjoy!
  • J**2 likes this

#11 OFFLINE   jhritz

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Posted 08 November 2012 - 10:59 AM

Model: C-Max Hybrid SE
Date Ordered: Friday, 10/26/12
Promised Delivery time: 6 to 8 Weeks
VIN Available: 11/9/12
Window Sticker Available: 11/23/12
Scheduled Build Date: 12/1/12
Scheduled Delivery Date: 12/10/12  Sitting at Ramp 4G awaiting transport
Actual Delivery Date: 12/6/12
State: MI


Edited by jhritz, 06 December 2012 - 03:02 AM.


#12 OFFLINE   RMS13

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  • Current Vehicle:2013 C-Max Ruby Red SEL 302A

Posted 12 November 2012 - 07:25 PM

Ordered Model: SEL, 302A, Panoramic Roof, Ruby Red Exterior, Stone Leather Interior
Order Date 10-15
Original Build Date 11-12
Altered Order Date 10-29 Change color from Ice Storm to Ruby Red
Order Sent to Plant 11-8
Altered Build Date 11-14
ETA-Delivery Date 11-26
Location Chester,VA

Window Sticker available online 11-9
Dealer Invoice not yet available to dealership - should be on 11-13

#13 OFFLINE   RachelnLa

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Posted 12 November 2012 - 09:18 PM

So close, RMS!!

#14 OFFLINE   ScooterS

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Posted 12 November 2012 - 10:10 PM

RMS:

Me=Jealous!


This information really helps. I was worried since my build date is in a week and my Window Sticker isn't on line. Looks like it may be a couple of more days.

Thanks for update!

Edited by ScooterS, 12 November 2012 - 10:12 PM.


#15 OFFLINE   ScooterS

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Posted 13 November 2012 - 07:29 AM

Model: C-Max Hybrid SEL
Date Ordered: Saturday, 10/20/12
Promised Delivery time: 6 to 8 Weeks
VIN Available: 11/5/12
Window Sticker Available: 11/13/12
Scheduled Build Date: 11/19/12
Actual Delivery Date: TBD
State: TX



#16 OFFLINE   RMS13

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  • Current Vehicle:2013 C-Max Ruby Red SEL 302A

Posted 13 November 2012 - 09:13 AM

For those of you wondering about the ETA of your car ask your salesman for a copy of the visibility history report. I believe it is updated weekly and can be accessed from the dealership software; dealerconnection. I got a copy of my thru Nov 9. You will get the same info as the Blue Oval site will give you and you don't have to do 10+ posts.
  • jhritz likes this

#17 OFFLINE   LizM

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  • Region:U.S. Great Lakes
  • LocationSW Ohio
  • My C-MAX's Year:2013
  • Current Vehicle:C-Max SEL 300A

Posted 13 November 2012 - 12:49 PM

Still no Vin for me in SW Ohio. Dealer checked the visibility history report and it is still listed as Unscheduled - Clean. It was ordered 4 weeks ago. :-(

#18 OFFLINE   zhackwyatt

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Posted 13 November 2012 - 10:31 PM

Still no Vin for me in SW Ohio. Dealer checked the visibility history report and it is still listed as Unscheduled - Clean. It was ordered 4 weeks ago. :-(


I was told that as well. The problem with my order (as told by my dealer) is that the C-Max also has to go through the "Retail Verification System". In that system my order didn't have a date so it wasn't complete, eventhough the other system showed Unscheduled - Clean. After they talked with their rep, they discovered the problem.

I ordered mine at the end of July and still don't have it. (Supposedly I'm should get it sometime this week though.)

#19 OFFLINE   Laurel

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Posted 13 November 2012 - 10:55 PM

Zhack does that mean that your dealer made a mistake in filling out forms for your order? What a disappointment to be waiting so long over a system glitch.

#20 OFFLINE   zhackwyatt

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Posted 13 November 2012 - 11:48 PM

Zhack does that mean that your dealer made a mistake in filling out forms for your order? What a disappointment to be waiting so long over a system glitch.


Yes, but from my understanding the Retail System isn't required for all vehicles. So it may be an easy mistake to make. The system doesn't complain when the date was missing, but the order just sits there and goes nowhere if it isn't.

Of course, this is all what the dealer told me and since I don't have access to their systems, I don't know exactly how it all works.






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