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Guest Message by DevFuse

Get you C-MAX Hybrid Registered in the official Ford Authorized Registry. More here.


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Recall Notice 16S30 - Side Door Latch Replacement


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21 replies to this topic

#1 OFFLINE   ArizonaEnergi

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Posted 02 February 2017 - 04:59 PM

Got this notice in the mail today. 









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#2 OFFLINE   homestead

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Posted 02 February 2017 - 05:49 PM

Got this notice in the mail today. 

 

+1



#3 OFFLINE   raadsel

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Posted 02 February 2017 - 09:26 PM

+2



#4 OFFLINE   stolenmoment

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Posted 03 February 2017 - 08:09 AM

My dealer offered to do this when I took my Energi in for something else.  They broke the keyless door locks, so check that before you drive away.

 

They fixed it with no argument, but it was another day in the shop.



#5 OFFLINE   homestead

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Posted 06 February 2017 - 06:29 PM

Got mine done today.  Took about 6 hrs. 

They said they had to take all 4 doors apart.



#6 OFFLINE   AZgman

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Posted 06 February 2017 - 09:14 PM

What model years does the recall affect?



#7 OFFLINE   homestead

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Posted 06 February 2017 - 11:53 PM

What model years does the recall affect?

 

2013-2015

 

http://ford.oemdtc.c...16-ford-lincoln



#8 OFFLINE   jestevens

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Posted 07 February 2017 - 07:46 AM

I received the original letter from Ford but no follow-up letter (when parts are available) and no contact by dealer.  I guess I'll ask them to make it a part of the next periodic service.



#9 OFFLINE   AZgman

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Posted 07 February 2017 - 09:36 AM

 

 

Thanks!



#10 OFFLINE   fbov

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Posted 07 February 2017 - 03:58 PM

As I recall, this one initially applied to southern cars, then was extended to all of us. They're managing limited parts availability (2M vehicles) or high cost based on a temperature sensitivity. Cars in hot environments are more likely to fail. The northeast may be last to get fixed...

Frank



#11 OFFLINE   WNY

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Posted 07 February 2017 - 05:44 PM

I remember seeing this a while ago, asked the dealer, said parts weren't gonna be available till March. maybe they are finally getting them in. 

I'll have to check. 



#12 OFFLINE   markd

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Posted 08 February 2017 - 05:50 AM

That's what I figure Frank, my dealer said it would be the second quarter of 2017 before they had the parts. I'm in Indiana btw.

#13 OFFLINE   Kelleytoons

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Posted 08 February 2017 - 08:57 AM

Yeah, I've got my letter but if it's gonna take that long to fix it may be an issue for me (the main dealer is 45 minutes away with no real possibility for me to just drop it off).



#14 OFFLINE   jestevens

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Posted 10 February 2017 - 08:39 AM

If you explain situation maybe the dealer will give you a loaner car to borrow.



#15 OFFLINE   john*thomas

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Posted 17 February 2017 - 09:10 AM

 Got mine done Tuesday. Took all day. I did also get my modem recall done at the same time.



#16 OFFLINE   Bill-N

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Posted 29 May 2017 - 12:05 PM

FWIW, received my parts-are-available letter a couple of weeks ago.  Haven't had the fix yet, so no info as to how long it takes or what's involved.



#17 OFFLINE   Plus 3 Golfer

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Posted 29 May 2017 - 06:03 PM

FWIW, received my parts-are-available letter a couple of weeks ago.  Haven't had the fix yet, so no info as to how long it takes or what's involved.

I went in at 2:15 pm (for a 2:30 appointment) and was on my way home at 3:30.  My letter also arrived about 2 weeks ago and had it done 1 1/2 weeks ago.

 

When I asked how long the recall would take when making the appointment, the SA did say plan on 2-3 hours.  Maybe two techs worked on my car.

 

Here's the labor allowance: Replace all side door latches – C-MAX and Focus 16S30B - 2.7 Hours


Edited by Plus 3 Golfer, 29 May 2017 - 06:10 PM.

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#18 OFFLINE   WNY

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Posted 29 May 2017 - 07:39 PM

FInally got the parts in and mine were done a couple weeks ago, they had it all day. not sure exactly how long it took, but at least it's done. updated GPS stuff, since map was off... again.... out of warranty as of 50K a week ago, so at least everything is up to date so far. 

 LOL


Edited by WNY, 29 May 2017 - 07:41 PM.


#19 OFFLINE   jestevens

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Posted 30 May 2017 - 07:02 AM

Just had mine done a few days ago, they want the car all day, they were done in approximately 5 hours (plus an oil change and wash).



#20 OFFLINE   markd

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Posted 30 May 2017 - 05:32 PM

I'm planning on waiting until I hit 30,000 miles and doing the recall and warranty inspection at the same time, but I have already gotten the letter and I won't hit 30g's until October. What do you think?






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