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  1. I have a 2015 CMax Hybrid SE that I purchased in April. While everything else seems fine I have not been able to get a vehicle health report to complete. I have verified that I am registered at the Ford owners site and the same phone worked fine for vhr in the Fusion I traded in. I have removed that vehicle and registered the new one on the Ford site. When I tell the system to execute the report the screen tells me that it is configuring the system. After a few minutes of that the system changes the message to tell me that there is a vehicle data collection fault and that the report cannot be submitted at that time, try again later. The attached files are pictures of the messages. I have about 2300 miles on the car and do not have any kind of code scanner attached. I posted this issue on the sync forum about a month ago and Rebecca from Ford replied and got more info from me. She then told me that her support people are aware of the problem and that she would escalate my problem. I have not heard anything since then. I have not called the dealer yet because I am hoping to avoid putting it in the shop. Does anyone have any thoughts on getting this working? Thanks in advance.
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