wab Posted January 31, 2014 Report Share Posted January 31, 2014 Sounds like the old "phonebook" problem.Check this search for "phonebook". http://fordcmaxhybridforum.com/index.php?app=core&module=search§ion=search&do=search&fromsearch=1 Quote Link to comment Share on other sites More sharing options...
HPRifleman Posted January 31, 2014 Author Report Share Posted January 31, 2014 Sounds like the old "phonebook" problem.Check this search for "phonebook". http://fordcmaxhybridforum.com/index.php?app=core&module=search§ion=search&do=search&fromsearch=1 I searched for "phonebook" and got a number of threads that may or may not apply. Do you mean the "too many contacts in the phonebook" problem in http://fordcmaxhybridforum.com/topic/2301-streaming-bluetooth-stuttering-solved/?hl=phonebook&do=findComment&comment=22890? If so it would seem odd that this problem would crop up after 7 months of working fine. Especially when I haven't added any contacts recently. Quote Link to comment Share on other sites More sharing options...
wab Posted January 31, 2014 Report Share Posted January 31, 2014 Take a look at this one, post #14 fixed ours.http://fordcmaxhybridforum.com/topic/593-mft-rebooted-this-morning-while-i-was-driving/?hl=phonebook&do=findComment&comment=2918 Quote Link to comment Share on other sites More sharing options...
ArizonaEnergi Posted February 1, 2014 Report Share Posted February 1, 2014 (edited) While reading this thread I realized I didn't know how to exactly re-boot the MFT, so I followed some of the links and put together a list that I added to the owner's manual PDF, which I store in Dropbox, and thus on all our tablets and an iPod, one of which would always be in the car. Note I removed the leading http: from the links to keep them fully visible in this post. ====== You can reset MFT by using this procedure: //support.ford.com/sync-technology/perform-master-reset-sync-myford-touch Your vehicle must be in Park and running, not in Accessory mode Make a note of any saved Navigation points and other personal data. This process will erase all of your data from SYNC, and will restore SYNC to factory settings Disconnect any USB devices and SD cards that are connected to your vehicle's media hub. If you have an SD Card Navigation system, be sure to remove the SD card 1. Using your system’s touch screen, touch Settings, then touch System. 2. Navigate to the second page of the System menu, then touch Master Reset. 3. When SYNC prompts you, touch “Yes” to continue. 4. “Performing scheduled system maintenance…” appears on the touch screen for several minutes. 5. The home screen reappears. The master reset is now complete. Or, you can reset it by disconnecting the negative 12 volt battery cable for a few minutes, then reconnect it. Or, pull fuse 67 and 79 in the fuse box behind the glove compartment. Re-insert the fuses after a few minutes. Or, MFT can be reset without losing presets by this procedure: //outofmytouch.com/reboot.html The delayed reboot application is a small utility that you can plug into your USB port in order to force a reboot of MFT. It is better than a master reset because it will not reset any of your settings. Thread: //fordcmaxhybridforum.com/topic/2390-mft-mostly-non-function-how-to-reboot/?hl=%2Bmaster+%2Breset#entry23987 Edited February 1, 2014 by ArizonaEnergi Quote Link to comment Share on other sites More sharing options...
HPRifleman Posted February 7, 2014 Author Report Share Posted February 7, 2014 Take a look at this one, post #14 fixed ours.http://fordcmaxhybridforum.com/topic/593-mft-rebooted-this-morning-while-i-was-driving/?hl=phonebook&do=findComment&comment=2918 From that post it seems like MFT downloads all contacts and stores them in the car. Is this correct? I always thought that it downloads the entire contact list each time it pairs with the phone. That's why it "thinks" for so long when the car is started. Since my phone's contact list doesn't change very often I will try turning off the Auto Phonebook feature and see what happens. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted February 7, 2014 Report Share Posted February 7, 2014 Hi, HPRifleman, If Automatic Phonebook Download is turned on, MFT will check your phonebook every time your phone connects to it; any changes made to a contact, MFT will update the stored phonebook. Hope that explanation helps!Rebecca Quote Link to comment Share on other sites More sharing options...
HPRifleman Posted February 8, 2014 Author Report Share Posted February 8, 2014 I'm sure I have seen the Auto Phonebook enable/disable before but I could not find it yesterday. Can someone tell me how to find it? Quote Link to comment Share on other sites More sharing options...
wab Posted February 8, 2014 Report Share Posted February 8, 2014 HOME Settings Phone Manage Phonebook (sometimes it takes a few seconds to go active) Auto Phonebook Download------- On----Off Quote Link to comment Share on other sites More sharing options...
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