C-MaxSea Posted September 30, 2013 Report Share Posted September 30, 2013 (edited) This showed up in my in-box this morning, :secret:Coaching & Tech SessionsNews flash from mother ship Ford: In their on-going quest to bring customer satisfaction & fuel economy performance to new heights;Ford to offer free Hybrid Driving Coach Sessions (HDCS’s) to all new 2014 Ford hybrid buyers. All 2014 hybrid buyers will be given an optional free 3 hour, ‘one on one’, Coach Session (HDCS) with a certified Ford Hybrid Driving Coach upon their purchase. In addition, on-going Coach Sessions can be purchased in 4 hour increments for follow-up training, in groups of three drivers. Also announced today, Ford will be offering 4 hour Hybrid Tech Sessions across the country for the purpose of giving Ford Hybrid owners in-depth overviews of Ford's hybrid technologies. These sessions, provided by Ford Hybrid Engineers, will cover the basic hybrid systems, and provide an opportunity for limited Q & A. Initial sessions are planned for twice yearly opportunities being in the Spring & Fall at selected locations around the U. S. & Canada. Just nicking you, of course, :future: NickPS Hmmm, probably won’t happen, but fun to ponder. Edited September 30, 2013 by C-MaxSea Jus-A-CMax and ptjones 2 Quote Link to comment Share on other sites More sharing options...
drdiesel1 Posted September 30, 2013 Report Share Posted September 30, 2013 So the dealer will give you some salesman as Coach ??????????? :spend: Quote Link to comment Share on other sites More sharing options...
C-MaxSea Posted September 30, 2013 Author Report Share Posted September 30, 2013 (edited) lol, drd. Sadly you are probably right, that could be a problem at some dealerships. As an exception, our salesman was great and knew the car very well - he could easily be 'trained' to coach and train other coaches. Coaches would have to be the best of the best at each dealership(or new hires) - sadly still eek in some places. (A new job for some of you?) Nick Edited October 2, 2013 by C-MaxSea Jus-A-CMax 1 Quote Link to comment Share on other sites More sharing options...
drdiesel1 Posted September 30, 2013 Report Share Posted September 30, 2013 (edited) lol, drd. Sadly you are probably right, that could be a problem at some dealerships. As an exception, our salesman was great and knew the car very well - he could easily be 'trained' to coach (and train other coaches - would have to be the best of the best at each dealership - sadly still eek in some places. (A new job for some of you?) NickMy salesman didn't even know enough to close the fuel door after filling it up. He was pushing on the steering wheel buttons like they were a manual lever. I was just glad to get him out of my car. Some people just aren't meant to deal with certain vehicle operations. Sales people have such a high turnover rate, they never know much about anything. Most sit around on their smart phones all day.When a customer enters the lot, they're like a pack of sharks headed for the kill. I laugh every time I go to the dealer for parts. It's always a new group of salesman, but they all do the same thing. Hangout and wait for the next person to pull into the lot. If the dealer management had a brain, they should keep them from grouping up and waiting by the front door. It's pretty sad to be accosted when you drive up. Edited September 30, 2013 by drdiesel1 salsaguy and hybridbear 2 Quote Link to comment Share on other sites More sharing options...
C-MaxSea Posted September 30, 2013 Author Report Share Posted September 30, 2013 My salesman didn't even know enough to close the fuel door after filling it up. He was pushing on the steering wheel buttons like they were a manual lever. I was just glad to get him out of my car. Some people just aren't meant to deal with certain vehicle operations.Sounds like your salesman should not have been allowed anywhere near any car on the lot, let alone a C-Max. Not only was our salesman great, but our service manager is great, and even does some drive coaching. Take care, Nick hybridbear and Jus-A-CMax 2 Quote Link to comment Share on other sites More sharing options...
fotomoto Posted September 30, 2013 Report Share Posted September 30, 2013 Shouldn't we have some of our top mpg champs coach the coaches? ptjones, Jus-A-CMax, hybridbear and 2 others 5 Quote Link to comment Share on other sites More sharing options...
Jus-A-CMax Posted January 6, 2014 Report Share Posted January 6, 2014 (edited) How did I miss this one....rofl... Nick :rockon: Edited January 6, 2014 by Jus-A-CMax hybridbear and salsaguy 2 Quote Link to comment Share on other sites More sharing options...
Adair Posted January 6, 2014 Report Share Posted January 6, 2014 I was wondering the same thing! Quote Link to comment Share on other sites More sharing options...
salsaguy Posted July 16, 2014 Report Share Posted July 16, 2014 Great idea. It's the Apple model that they offer you coaching/training when you buy a new iMac computer and its tor 1st time with a Mac. Make sense. Sadly yes some dealers are lost when it comes to techie stuff.Some would make it worse and scare the customers away from the car instead of make them exited about the car and what it's capable of. all votes are in...jus-a-cmax and ptjones for Ford Cmax master" train the trainer " gurus for sure Quote Link to comment Share on other sites More sharing options...
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