Bill-N Posted November 6, 2013 Report Share Posted November 6, 2013 FORD: 2013 C-MAX This article supersedes TSB 13-04-13 to update the Part List/Service procedure and vehicle build date. ISSUE:Some 2013 C-MAX vehicles equipped with a 4.2 inch display radio only and built on or before 6/21/2013, may exhibit a 12-volt battery that is unable to maintain a charge or becomes discharged. ACTION:Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Reboot the scan tool. Install a battery charger. Reprogram the front control/display interface module (FCDIM) to the latest calibration using IDS release 85.05 or 86.01 and higher. This new calibration is not included in the VCM 2012.9 DVD. Calibration files may also be obtained at www.motorcraft.com. Be aware that electrical accessories may operate during programming and should be considered a characteristic. Reset FCDIM display time and date, refer to the Owners Manual, Audio System section. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty CoverageIMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool Note: Topic title edited by poster. fotomoto 1 Quote Link to comment Share on other sites More sharing options...
fotomoto Posted November 6, 2013 Report Share Posted November 6, 2013 Hopefully this is a fix; especially for SE owners who seem to be the most affected. Quote Link to comment Share on other sites More sharing options...
CMax-Traveler Posted November 6, 2013 Report Share Posted November 6, 2013 This isn't new?? TSB 13-7-10 - 12-VOLT BATTERY DISCHARGED - WILL NOT HOLD CHARGE - RADIO WITH 4.2-INCH DISPLAY ONLY - BUILT ON OR BEFORE 6/21/2013 Looks like they may have updated it to include 6/22 as the build date? Quote Link to comment Share on other sites More sharing options...
salman Posted November 6, 2013 Report Share Posted November 6, 2013 No, not new. The 13-7-10 TSB is from July 10, 2013, and it updates a TSB from April. Not a new fix. Quote Link to comment Share on other sites More sharing options...
Rucka Posted October 4, 2014 Report Share Posted October 4, 2014 what about a 2013 SEL? all the bells and whistles, 35k miles... radio issues followed closely by being found dead in my parking lot... Quote Link to comment Share on other sites More sharing options...
plus 3 golfer Posted October 4, 2014 Report Share Posted October 4, 2014 what about a 2013 SEL? all the bells and whistles, 35k miles... radio issues followed closely by being found dead in my parking lot... The SEL does not have the 4.2" display. What are / were the radio issues? Did dealer look at radio and dead battery issues? Quote Link to comment Share on other sites More sharing options...
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