Lift Gate Leak

[boilermax]

I recently took Max to his first automated car wash.  I saw a stream of the high pressure water coming in around the lift gate.  So when I took Max in for his 14S04 recall, I had the dealer check it out.

 

They found that the seal around the lift gate glass was leaking.  They removed the glass and re-sealed it.  All under warranty.

 

The service advisor said that this was the first time he had seen this problem on a C-Max.  He went on to say that he rarely sees a C-Max for anything other than a recall or normal maintenance - they have very few problems.  That seems to contradict the published quality reports.

 

[drdiesel1]

I recently took Max to his first automated car wash.  I saw a stream of the high pressure water coming in around the lift gate.  So when I took Max in for his 14S04 recall, I had the dealer check it out.

 

They found that the seal around the lift gate glass was leaking.  They removed the glass and re-sealed it.  All under warranty.

 

The service advisor said that this was the first time he had seen this problem on a C-Max.  He went on to say that he rarely sees a C-Max for anything other than a recall or normal maintenance - they have very few problems.  That seems to contradict the published quality reports.

Who's the publisher of said reports. Both my cars have been problem free. 2013 and 2014 C-Max NRG's :wub2:

[anilruia]

My wife's c-max had a small leak in the windshield seal (also discovered in a car wash) which was also fixed under warranty.