PWBarrett Posted January 9, 2013 Report Share Posted January 9, 2013 I've wondered if this is a matter of the spring-loaded fuel filler hatch not sealing when the gas pump filler is withdrawn.Maybe it could be "fixed" by punching it in and letting it re-seat. But I'd hate to have to make a habit of it. Quote Link to comment Share on other sites More sharing options...
darrelld Posted January 9, 2013 Report Share Posted January 9, 2013 I tried suggestions listed in the manual but it was to no effect. Have an appointment set up with Tomes in McKinney for Saturday. Quote Link to comment Share on other sites More sharing options...
darrelld Posted January 10, 2013 Report Share Posted January 10, 2013 Update: Just got off the phone with the service department and the parts that were used to fix my original check fuel filler inlet / check engine light has been redesigned and on backorder. They are estimating 2 weeks until the parts arrive. This will be the 3rd version of the part and I was advised the vehicle is ok to drive until the parts arrive. Maybe v3.5.1 of Sync will be available by then and I can have the update performed during service. Quote Link to comment Share on other sites More sharing options...
aschofer Posted January 10, 2013 Report Share Posted January 10, 2013 I too am waiting for the new filler pipe to arrive to be installed in my CMax with a little over 2,000 miles on it. I brought it to the dealer on the 2nd January, to have the following two parts replaced that were deemed faulty: AU5Z-9C915-C Valve A FV6Z-9034-C Pipe The first part is a Vapor Management Valve (emissions related) and the second part a "Filler Neck" for the fuel pipe (?). Upon installation, the dealer informed me that the FV6Z-9034-C Pipe failed and that they ordered a new part again. So, my CMax sat at the dealer for almost one week without the part arriving from FORD. It was backordered, without FORD informing the dealer. So, I picked up the car after almost one week, and have been driving it since. The dealer said it was ok to drive. Sad that FORD is having this quality issue, but I still love my CMax, and missed it sorely when it was in the shop. The dealer loaned me the small Lincoln which I did not enjoy driving. I'm still chewing on the issue of whether or not to purchase an extended warranty and leaning more towards doing so in light of the numerous issues reported on this Community Forum. Quote Link to comment Share on other sites More sharing options...
darrelld Posted January 10, 2013 Report Share Posted January 10, 2013 I too am waiting for the new filler pipe to arrive to be installed in my CMax with a little over 2,000 miles on it. I brought it to the dealer on the 2nd January, to have the following two parts replaced that were deemed faulty: AU5Z-9C915-C Valve A FV6Z-9034-C Pipe The first part is a Vapor Management Valve (emissions related) and the second part a "Filler Neck" for the fuel pipe (?). Upon installation, the dealer informed me that the FV6Z-9034-C Pipe failed and that they ordered a new part again. So, my CMax sat at the dealer for almost one week without the part arriving from FORD. It was backordered, without FORD informing the dealer. So, I picked up the car after almost one week, and have been driving it since. The dealer said it was ok to drive. Sad that FORD is having this quality issue, but I still love my CMax, and missed it sorely when it was in the shop. The dealer loaned me the small Lincoln which I did not enjoy driving. I'm still chewing on the issue of whether or not to purchase an extended warranty and leaning more towards doing so in light of the numerous issues reported on this Community Forum. The new part on order is 4635IFEPS. Quote Link to comment Share on other sites More sharing options...
Tjfirebug Posted January 15, 2013 Report Share Posted January 15, 2013 We have had ours for 1 month and it is back in for the 2nd time for the engine light :-( The first payment is still not due yet! We love the car, but this is driving me nuts! They could not find anything the first time..... hope they find the problem this time. Sometimes I wish we had my old Vibe back 150,000 + miles when we traded it in and never a problem. It seams like when you buy a NEW car it should not have to be in the shop more than an OLD one. Quote Link to comment Share on other sites More sharing options...
wamba2000 Posted January 31, 2013 Report Share Posted January 31, 2013 When starting the C-Max in the morning , I got the "Check Engine" light rather than the normal OK to Drive indicator. Pressed the On/Off button and then the Ok to Drive came on. No Fuel Filler warning light. Both times it has been after a time of driving on EV mode and the battery indicator is down in the bottom 1/3rd, due to EV and EV+ driving to home. I guess I will have the dealer run for codes; any other experiences like this? Quote Link to comment Share on other sites More sharing options...
darrelld Posted January 31, 2013 Report Share Posted January 31, 2013 When starting the C-Max in the morning , I got the "Check Engine" light rather than the normal OK to Drive indicator. Pressed the On/Off button and then the Ok to Drive came on. No Fuel Filler warning light. Both times it has been after a time of driving on EV mode and the battery indicator is down in the bottom 1/3rd, due to EV and EV+ driving to home. I guess I will have the dealer run for codes; any other experiences like this? I had the Check Engine Light that would go away after a few miles, then Check Fuel Filler Inlet it would go away after a few miles, next was Check Engine Light with no Fuel Filler Inlet that never went away, now both have disappered but I can't fill beyond 3/4 tank. Still no word from Ford on the new parts, their tech line says its a complete redesign. Quote Link to comment Share on other sites More sharing options...
zhackwyatt Posted January 31, 2013 Report Share Posted January 31, 2013 When starting the C-Max in the morning , I got the "Check Engine" light rather than the normal OK to Drive indicator. Pressed the On/Off button and then the Ok to Drive came on. No Fuel Filler warning light. Both times it has been after a time of driving on EV mode and the battery indicator is down in the bottom 1/3rd, due to EV and EV+ driving to home. I guess I will have the dealer run for codes; any other experiences like this?Are you sure you had your foot fully pressed on the brake when you pushed the button? Quote Link to comment Share on other sites More sharing options...
mosscat Posted February 7, 2013 Report Share Posted February 7, 2013 I got the "Check Fuel fill Inlet" message last week. Took it to the dealer last Friday. They said it is unsafe to drive and they are waiting on parts that are on backorder. A week later, I'm still without the car and no clue when the parts will be in. They are going to give me a loaner today but only because I've been so insistent about it. I love the car but I hope this is not an omen of things to come. I don't really understand how there can be such a shortage of parts. They must have parts to make new cars! Thanks, just had to vent. roninsd 1 Quote Link to comment Share on other sites More sharing options...
zhackwyatt Posted February 7, 2013 Report Share Posted February 7, 2013 I got the "Check Fuel fill Inlet" message last week. Took it to the dealer last Friday. They said it is unsafe to drive and they are waiting on parts that are on backorder. A week later, I'm still without the car and no clue when the parts will be in. They are going to give me a loaner today but only because I've been so insistent about it. I love the car but I hope this is not an omen of things to come. I don't really understand how there can be such a shortage of parts. They must have parts to make new cars! Thanks, just had to vent.You should not have to be insistent to get a loaner. The car is under warranty, you should have received one. Quote Link to comment Share on other sites More sharing options...
ctford Posted February 7, 2013 Author Report Share Posted February 7, 2013 It's been a couple months now.....and so far so good! I'm afraid I'll jinx it though! Colleen Quote Link to comment Share on other sites More sharing options...
darrelld Posted February 8, 2013 Report Share Posted February 8, 2013 I called my dealer about this today. They stated the latest redesign is still on national back order. Quote Link to comment Share on other sites More sharing options...
RachelnLa Posted February 8, 2013 Report Share Posted February 8, 2013 Maybe that's what's taking so longs for my car. Hmm. Maybe this is a good thing for me! Quote Link to comment Share on other sites More sharing options...
mosscat Posted February 8, 2013 Report Share Posted February 8, 2013 I did get a loaner yesterday, they are paying for a rental. They've had my car for a week now and they still don't know when the parts will be in. They did tell me that my "case" has been bumped to a high priority, whatever that means. Quote Link to comment Share on other sites More sharing options...
CassidyB Posted February 8, 2013 Report Share Posted February 8, 2013 Mosscat... I'm also waiting on a part to come in. Never had to order a part for my last car during 9 years of ownership. Occasionally I visit the Ford Motor Company Facebook page and it appears that parts being on "back order" occurs on numerous Ford products.. I don't regret my C-Max purchase and I don't think our issues are signs of things to come. But with it being a new release, anything that pops up...I'm going straight to the dealer. Quote Link to comment Share on other sites More sharing options...
asb Posted February 9, 2013 Report Share Posted February 9, 2013 I'm having the check engine light issue, too. Quote Link to comment Share on other sites More sharing options...
darrelld Posted February 11, 2013 Report Share Posted February 11, 2013 (edited) Update from dealer, new part for Fuel Filer Inlet should arrive next Monday. Dealer stated this version has a completely different part # from previous versions. For those waiting on orders this should mean you will not have to encounter this issue as I would expect the new part is now installed on customer cars in production. I will post new part # and service info from my ticket as soon as its installed. Edited February 11, 2013 by darrelld Quote Link to comment Share on other sites More sharing options...
asb Posted February 12, 2013 Report Share Posted February 12, 2013 Yep, one of the parts listed in this thread was the part that isn't working on my car. Order for part has been put in. Quote Link to comment Share on other sites More sharing options...
mosscat Posted February 16, 2013 Report Share Posted February 16, 2013 CassidyB, I finally got my car back after 2 weeks and it's running great. I was told the car is so new there was no stock on the part and they were waiting for it to be manufactured. I don't regret the purchase either, I really do love the car. It was great to have it back. Quote Link to comment Share on other sites More sharing options...
darrelld Posted February 16, 2013 Report Share Posted February 16, 2013 Update: Placed my second call today to the dealer to find the latest part status. Never got a return call from the first try, if there is no response today I will notify Ford Customer service and look for another dealer. Quote Link to comment Share on other sites More sharing options...
dtorres Posted February 16, 2013 Report Share Posted February 16, 2013 These days most factories use real time inventory. If they plan to build 100 cars next week then it's arranged to receive 100 pieces of a specific part this week. That way they don't waste money on large warehouses stocked with parts. The downside is the limited availability of spare parts for dealership repairs. The upside for any company is that if a part gets revised because there was a problem with the original part they're not stuck with thousands of useless parts like in the old days. Quote Link to comment Share on other sites More sharing options...
darrelld Posted February 16, 2013 Report Share Posted February 16, 2013 Update: Heard back from dealer, aparrently the order bank for the part is open but it's not available for my car yet. Quote Link to comment Share on other sites More sharing options...
AMSDPS Posted February 20, 2013 Report Share Posted February 20, 2013 I got a call from the dealer the other day, letting me know that the part is on its way. I told them to call me when they had it in hand. I haven't heard back. I have to admit though, I havent had my check engine light come back on since my last visit. Quote Link to comment Share on other sites More sharing options...
asb Posted February 20, 2013 Report Share Posted February 20, 2013 They reset mine, again, on Saturday. So far, so good. Quote Link to comment Share on other sites More sharing options...
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