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Siri Eyes Free Functional Issues Using Bluetooth And Apple iOS 9.2 And 9.2.1

MFT Siri Eyes Free

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23 replies to this topic

#1 OFFLINE   Bill-N

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Posted 27 January 2016 - 11:12 AM

This today from OASIS.

 

2011-2016 Multiple Vehicles - SYNC GEN 2 MyFord/MyLincoln Touch v 3.8 And SYNC 3 - Siri Eyes Free Functional Issues Using Bluetooth And Apple iOS 9.2 And 9.2.1

 

Some 2011 thru 2016 Ford or Lincoln vehicles equipped with MyFord/MyLincoln touch and version 3.8 software or SYNC 3 may exhibit Siri Eyes Free not working over Bluetooth properly with iPhones using iOS 9.2 and 9.2.1 software. Ford is currently working with Apple on a resolution. As a workaround, plugging the iPhone into a USB port allows Siri Eyes Free to operate properly. Recommend that the customer have their iPhone plugged into a USB port to operate Siri. Plugging the iPhone in a USB port may cause Autoplay to start playing USB media. Autoplay can be disabled or enabled using the process in the Owner’s Manual or SYNC Supplemental Guide. Monitor OASIS for future updates.









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#2 OFFLINE   MtnMarty

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Posted 27 January 2016 - 11:49 AM

Thanks for this update. I've read about some new update to allow bluetooth communication with Siri, but have been unable to find it. Wondering if this will require an update to Ford synch 308 or to iOS 9 or perhaps both??



#3 OFFLINE   Kelleytoons

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Posted 27 January 2016 - 07:22 PM

I have the latest iOS and Siri Hands Free is working fine with my C-Max (which also has the latest).  Or as fine as Siri ever does (it can do some things just great, and others are, well, weird at times to say the least -- one time she asked me a yes or no question to which I answered "Yes" and she said "I don't understand that answer".  Just like a woman).



#4 OFFLINE   homestead

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Posted 27 January 2016 - 08:07 PM

I tried it a few weeks ago and it worked fine, was able to send text message via voice commands.



#5 OFFLINE   MtnMarty

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Posted 28 January 2016 - 10:33 AM

But: Are you guys using it via bluetooth or must you be plugged in to usb?????

 

I can use Siri only while plugged into usb.



#6 OFFLINE   homestead

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Posted 28 January 2016 - 03:39 PM

But: Are you guys using it via bluetooth or must you be plugged in to usb?????

 

I can use Siri only while plugged into usb.

I was plugged in to usb with iphone 4s, but I think the newer iphones can do it wirelessly.



#7 OFFLINE   MtnMarty

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Posted 28 January 2016 - 04:52 PM

I was plugged in to usb with iphone 4s, but I think the newer iphones can do it wirelessly.


Well not on my iPhone 6 using latest software.

#8 OFFLINE   homestead

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Posted 28 January 2016 - 05:28 PM

Well not on my iPhone 6 using latest software.

here is where I read that about newer phones, perhaps it doesn't apply in this situation. 

http://ios.wonderhow...finger-0155298/



#9 OFFLINE   Kelleytoons

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Posted 28 January 2016 - 05:34 PM

Works fine with bluetooth on my iPhone 6+ (I never plug my phone in -- except at home to charge it :>).


Edited by Kelleytoons, 28 January 2016 - 05:37 PM.


#10 OFFLINE   Kelleytoons

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Posted 28 January 2016 - 05:36 PM

As a matter of fact, just this evening I used Siri instead of MFT because for some odd reason it was telling me it couldn't find the person in my address book (although MFT has downloaded my phone book).  So I just switched over (you hold the paddle down a LONG time for it to come on to Siri) and told Siri to dial the number and it worked fine.

 

The bigger question is do you have any issues using your iPhone with bluetooth in MFT?  If you don't, then Siri Hands Free should work fine (if you do then you have other issues beyond Siri Hands Free).


Edited by Kelleytoons, 28 January 2016 - 05:37 PM.


#11 OFFLINE   raadsel

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Posted 29 January 2016 - 05:05 PM

As a matter of fact, just this evening I used Siri instead of MFT because for some odd reason it was telling me it couldn't find the person in my address book (although MFT has downloaded my phone book).  So I just switched over (you hold the paddle down a LONG time for it to come on to Siri) and told Siri to dial the number and it worked fine.

 

The bigger question is do you have any issues using your iPhone with bluetooth in MFT?  If you don't, then Siri Hands Free should work fine (if you do then you have other issues beyond Siri Hands Free).

 

I've had issues where I've updated my phone book but the changes aren't uploaded to MFT, even after a month or two. You might need to manually tell MFT to manually update your address book. Unfortunately, I don't recall exactly how to do it, but it seems like, once I found it, it was fairly simple.



#12 OFFLINE   Kelleytoons

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Posted 29 January 2016 - 06:12 PM

Oh it worked within five minutes of that issue, but for that five minutes it told me it couldn't use the book.  No big deal.



#13 OFFLINE   FordIVTteam

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Posted 30 January 2016 - 09:36 AM

I've had issues where I've updated my phone book but the changes aren't uploaded to MFT, even after a month or two. You might need to manually tell MFT to manually update your address book. Unfortunately, I don't recall exactly how to do it, but it seems like, once I found it, it was fairly simple.

 

 

Oh it worked within five minutes of that issue, but for that five minutes it told me it couldn't use the book.  No big deal.

 

 

Hi Kelleytoons and raadsel,

 

For future reference you can re-download your phonebook by pressing the GEAR WHEELS, selecting SETTINGS, pressing PHONE, scrolling down to MANAGE PHONEBOOK, and pressing DOWNLOAD next to re-download phonebook. 

 

Also, please keep in mind that MFT identifies file size change. Meaning it may not recognize adding or changing one entry as that does not adjust the current file size of your phonebook, but adding or deleting multiple entries will encourage MFT to re-download your contacts. 

 

You can use the steps above if you need the system to update your entries in between that time. 

 

I hope this helps. 

 

Whitney 



#14 OFFLINE   MtnMarty

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Posted 01 February 2016 - 09:28 AM

As a matter of fact, just this evening I used Siri instead of MFT because for some odd reason it was telling me it couldn't find the person in my address book (although MFT has downloaded my phone book).  So I just switched over (you hold the paddle down a LONG time for it to come on to Siri) and told Siri to dial the number and it worked fine.

 

The bigger question is do you have any issues using your iPhone with bluetooth in MFT?  If you don't, then Siri Hands Free should work fine (if you do then you have other issues beyond Siri Hands Free).

Well, MFT works fine on BT for me and my iPhone 6. But I must be connected to power, either by usb or using power cord for Siri to be voice activated by the looonnng pull on the paddle. So, don't know what's going on.



#15 OFFLINE   MtnMarty

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Posted 02 February 2016 - 01:30 PM

My apologies all. Today I was able to enable Siri via bluetooth with an extremely  long paddle pull. It does work Kellytunes.



#16 OFFLINE   Kelleytoons

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Posted 02 February 2016 - 09:55 PM

Good.  Yes, the paddle hold down is much longer than you think it ought to take, but it then eventually works.

 

I kind of like it to even dial because I can use shortcuts I can't when dialing using MFT (for example, I can say "Call my wife at work" and it understands that command, whereas I have to say Call Annie Kelley Work via MFT.  Which isn't bad, but I when I dial the Vet it's SO much easier to say Vet than to try and remember how it's listed exactly).



#17 OFFLINE   fbov

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Posted 03 February 2016 - 12:08 PM

Perhaps my family has interesting names, I don't need to say much. "Call Marjorie" would ring my wife's cell phone if I didn't have our home phone in her listing. "Call Marjorie Cell" isn't much harder. How many "Annie's" do you have in your directory? List the veterinarian as "Vet" with one number and I bet "Call Vet" is all you need.

 

In fact, I think I'll try removing the redundancy in my directory to see if it makes things easier. After all, #ICE is where your emergency contacts belong.

 

Have fun,

Frank



#18 OFFLINE   Kelleytoons

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Posted 03 February 2016 - 12:37 PM

Not only do I have multiple "Annies" but I have multiple Vets (if you have pets you'll understand).  That's part of the problem with living so long <g>.

 

And I definitely do NOT want to create a separate listing for "Wife" or "Daughter" or "Vet" (main one) because that's what Siri does best (creating those relationships internally).  If the numbers change (and they do) I don't want to have to change them in multiple places.

 

No, Siri is absolutely the best way to go for me a lot of times.  But as long as I can do it one way or the other I'm fine.



#19 OFFLINE   SRuckus

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Posted 12 March 2016 - 05:25 PM

I just purchased the 2016 CMAX with Sync 3 and Siri hands free already installed a couple weeks ago.  I'm having an issue where Siri won't work if my iPhone 5S is not awake.  Sync switches to Siri but just waits because the Siri beep never comes on.  It works pretty well if I first wake it up / unlock it though sometimes it will randomly switch to USB music.  I think I saw that the USB music issue is most likely part of the IOS 9.2 issue.  I have 9.2.1 and wanted to see if anyone else was having trouble using Siri with your phone not "awake".

 

Thanks!



#20 OFFLINE   FordIVTteam

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Posted 14 March 2016 - 09:49 AM

Congrats and welcome, SRuckus! 

Try changing your iPhone's sleep/wake/lock settings. We are working with Apple to correct some of the issues that the latest iOS updates have caused. Once they release a new iOS update, it should work flawlessly again. :) 

Rebecca








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