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Alright folks, I'm happy to confirm upgrading my TCU strategy to version -UM did the trick. I now have the charging funtions available in SYNC 3 again! I was able to reload a default Value Charge profile, and I also used the Ford Pass app to set Go Times (the app calls them 'Departure Times') which now show up in SYNC 3 as well. The only bit still not working correctly is being able to set a Charge Level Notification within Ford Pass. It just spins the loading function, but ultimately can't save it. So I'm going to give that some time to hopefully sort itself out. But I'm so pleased to have Departure Times and Value Charging back!

I remember when I did the original conversion, it took almost 48 hours for the stats you mentioned above to fully populate. Go Times, charge notifications, and charge logs are the last bits I need to call this project done. The -UM calibration file is loading in FORSCAN right now. I'll check back in after a couple hours with a report.

Someone double check me on this, but I believe you can download it here: https://www.fordtechservice.dealerconnection.com/vdirs/wds/PCMReprogram/DSFM_PCMReprogram.asp?swproduct=IDS Simply type HJ5T-14G139-UM into the box and click "Download File". It should immediately start the download (compressed in a .zip). I just tried it and it worked for me. Edit: Beaten to the punch! I guess I ended up confirming cr08's instructions ?

Value charge now appears to be working! I have a 2017 C-Max Energi with Sync 3 and a dealer-installed 4G modem. I was able to load value charge times for my home location using the FordPass app on Android as shown in one of the screenshots. I plugged the car in at about 7:30 PM tonight and it did not start charging until 9 PM as it was supposed to according to the value charge times that I loaded. There are two items of note: 1. Loading the value charge times through the FordPass app appears to have deleted the Default value charge times that I had installed previously. I have not tried to reinstall them yet--that will be the next thing to try. 2. The value charge times that have been loaded through the FordPass app *cannot* be edited using the Sync 3 console in the car. I think they can only be edited or deleted through the FordPass app. I hope this information is helpful to someone.