In case it helps someone else about 2 weeks ago my backup camera stopped working about 85% of the time with the error message saying camera not available, see dealer. My car is a 2013 SEL. Occasionally it would work and some of those times the image would be upside down. After reviewing this forum, I ordered the camera (Dorman 592-008 Rear Park Assist Camera) and some plastic trim tools from Amazon. Using the YouTube video below I was able to replace it. I did have one of the tabs on the camera bracket break. I secured it with a trimmed piece of duct tape, and I think it will be fine. If not, I know the camera works and how to get to it now.