brau5273 Posted December 1, 2014 Report Share Posted December 1, 2014 Good afternoon. I heard a dragging/scraping sound recently coming from underneath of my 2013 CMAX Hybrid and when I got down to take a look, I found a piece of the undercarriage had come loose. I’m not sure how to describe the part other than to say it seems to be made out of egg carton like material and covers the front end undercarriage. I’m attaching a couple of photographs that I took that will hopefully give a better idea of what I’m talking about. I’m hoping someone might be able to provide me with some information about this part, such as the part number and/or name and perhaps an idea of the cost to fix/replace it (and whether such repair would be covered under my warranty). I don't believe it can be repaired as some of the brackets through which the screws go through are broken. Thank you,William R.Reisterstown Maryland Quote Link to comment Share on other sites More sharing options...
homestead Posted December 1, 2014 Report Share Posted December 1, 2014 If some of the holes tore out you could go to the hardware store and get some stainless steel fender washersand just screw it back up. Maybe you hit something on the road to pull it loose.I would guess its not covered under warranty. Quote Link to comment Share on other sites More sharing options...
plus 3 golfer Posted December 1, 2014 Report Share Posted December 1, 2014 (edited) Did anyone work on your car? Oil change? To me it looks as if the belly shield was not installed properly. The leading edge of the shield should be tucked on top of the bottom of the black plastic piece along the front and sides such that air flow does not have access to the leading edge of the shield. It easy to simply screw the shield in without tucking it under. The photo showing the passenger side shows that the side is still attached but not tucked under. I suppose it is possible that hitting something pulled it off but where's that damage and how did the side get pulled out with two screws still attached. The back screw looks perfectly tight but the shield is not tucked underneath. If someone worked on your car recently, then I'd go and show them the damage caused by improper mounting of the shield. Edited December 1, 2014 by Plus 3 Golfer hybridbear 1 Quote Link to comment Share on other sites More sharing options...
fotomoto Posted December 1, 2014 Report Share Posted December 1, 2014 Hmmm, who did the last oil change? Me thinks they didn't reattached the splash shield correctly. The screws are torx heads so maybe someone didn't have the right tool and only hand tightened them or just plain forgot and didn't double check their work. Anyways..... as homestead said, I'd try using some large flat washers to span any damaged ripped openings. If you can't repair/reattach it ASAP, you need to remove it completely so more damage doesn't occur. Quote Link to comment Share on other sites More sharing options...
fotomoto Posted December 1, 2014 Report Share Posted December 1, 2014 It took some digging but I think I found it while looking up splash guards: Part Name: Engine Intake InsulatorBrand: Ford Genuine PartsPart Number: 6P013 For $155.00 http://www.fordparts.com/Commerce/PartDetail.aspx?n=9%2fesiAVXj6xsgDirpeierQ%3d%3d&id=298071683&m=2&search=true&year=2013&make=Ford&model=C-Max Quote Link to comment Share on other sites More sharing options...
brau5273 Posted December 1, 2014 Author Report Share Posted December 1, 2014 Thanks everyone for your kind responses. To answer some of the questions that were asked: - Yes, I've had the oil changed recently. I will check with the shop that did the change to see if they have anything to say. - I've gimmicked it so that it's tucked back up under the frame so it isn't currently dragging or flapping around. Thanks again for the responses and suggestions. It is very much appreciated. Quote Link to comment Share on other sites More sharing options...
drdiesel1 Posted December 2, 2014 Report Share Posted December 2, 2014 Thanks everyone for your kind responses. To answer some of the questions that were asked: - Yes, I've had the oil changed recently. I will check with the shop that did the change to see if they have anything to say. - I've gimmicked it so that it's tucked back up under the frame so it isn't currently dragging or flapping around. Thanks again for the responses and suggestions. It is very much appreciated.They removed it to gain access and left it loose. IMO, they're responsible for any damages. Quote Link to comment Share on other sites More sharing options...
hybridbear Posted December 2, 2014 Report Share Posted December 2, 2014 My first thought before reading any replies was that someone recently removed the shield to work on the car and they didn't properly reattach it. I hope the oil change place will accept responsibility. Please let us know how it turns out and where the oil was changed so that other owners can be aware. Quote Link to comment Share on other sites More sharing options...
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