Hello everyone, I'm Rebecca and I'm here to help with your in-vehicle technology questions or concerns. :) As Ashley mentioned last week, I handle SYNC, MyFord Touch, navigation, SiriusXM, Travel Link, and MyFord Mobile. If you need my assistance, please don't hesitate to shoot me a private message; I'm here Mon - Fri from 8 a.m. to 4:30 p.m. (EST). I look forward to working with all of you! Rebecca