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Since this lower panel isn't covered much in the owners manual... Mind you this is on a 2013. I think some later model years like '17 and '18s changed this up? From left to right: Passenger Airbag light (not a button) EV Mode - Switch between EV Auto, EV Now, and EV Later (for Energi models only) Rear Defrost (also activates side mirror defrost if equipped. You should see a defrost icon on the mirror glass itself if equipped.) Fuel filler door release Automatic parallel park Parking sensor disable Hatch release The last three buttons you may or may not have depending on equipped features. The hatch release may only be on cars equipped with the power liftgate. Rear washer is covered in the owners manual:

Unfortunately, no. It relies 100% on the TCU for these functions.

This is more of an interesting little find that really doesn't affect anything significant. But after a comment by bakedpotato over on the F-150 forums I decided to dig in to the QML files of Sync 3. These files are basically what define how the UI is displayed for those unfamiliar with it. What I've found is confirmation on how the text references to MyFordMobile/FordPass are programmed. Below is a snippet of code found with the main concern. I'll explain it in plain English below the image. As an FYI: This is on the latest Sync 3.4 image. When I get time, I'll try and find a 3.3 or earlier image to check against. So the main thing of note is the 'getMobileName' function at the top denoted by (1). This is the function referenced by the text on the Value Charge screen to use the mobile app to edit the settings. What this function says is first under (1a), IF the vehicle is a Lincoln vehicle, it returns 'Lincoln Way' as the app name. Else, it defaults to (1b) which returns 'FordPass' as the app name. The 'getMobileWebsite' function under (2) DOES have some MyFordMobile references in some circumstances (namely if you have a BEV or PHEV Ford or Lincoln vehicle per the code above. Or it is used as a last resort option if the vehicle doesn't match any of the conditions under 2a through 2c) and these only seems to be referenced in some popup messages regarding an Account expiring or about to expire or not being activated, none of which I've seen occur at any point in my vehicle even if the MyFordMobile link has been deactivated due to a reset. And I don't see any references to these in any other files so maybe they are unused functions or they're referenced in some binary somewhere that I wouldn't be able to read.

Doubtful from the official side of things. You usually don't see dealer parts prices drop that quick. What may happen instead is we get a better idea on how DIY upgrades are handled and be able to purchase an appropriate TCU on eBay or something to do the job. But at this moment, there's still a few lingering concerns with the DIY route that need to be figured out.

So I know this has come up previously in the past but sadly I can no longer find that information and am second guessing what I had thought was discussed. Long story short I am curious if anyone else has a Moonroof equipped C-Max and has roof rails/racks for hauling stuff? Any noted issues with the two co-existing? It was my understanding previously that due to possible structural issues, the extra weight of the rack and any added cargo up top could cause damage to the moonroof. I'm just wanting to see about any confirmation on this if possible. Right now I have a 2" hitch and a hitch mounted cargo box but on the last trip with it, it did tend to drag a bit and I am seriously considering migrating to something roof mounted for better load balancing (considering I have an Energi, feels like having the larger battery plus a load hanging off the hitch is a bit much on the back axle). I'm potentially looking at making an extended road trip some time this Summer/Fall and would like to sort this stuff out. Thanks guys!

I follow the two main C-Max groups on FB and we've already gotten quite a number of posts and comments about it this morning. I'm with you in hoping this increased awareness gets the ball rolling a bit better and maybe us '13 owners will get some better confirmation on whether or not it can be done officially. That and confirmation on the Value Charging for official upgrades would be nice.

This would be my educated guess especially with the chip supply issues we're having. Focus first on those who were still under the 'complimentary' period on MFM (which I find funny considering us 2013 owners have been out of the original 5 year complimentary period for about 4 years now and it still works and we haven't been charged. lol) and then roll it out to the rest later on. That said, it seems like an awefully short period. The original 21B09 bulletin went out sometime in Oct/Nov as I recall and we're JUST into February, less than a month to the start of the proposed shutdown. Just seems very rushed if, indeed, their plan was to prioritize those on the CSP and then roll it out to the rest later on.

Mine was purely through the MFM app. I had a notification from the app on my phone this morning and it shows in the messages section. So far have not gotten any emails or other notifications about it.

I got this message as well on my '13 this morning. Posted a screenshot below and specifically highlighted the interesting note about the purchase option and date. Looks like they may start opening things up to people not on the original bulletin on this date?

Very likely the battery is failing under high load and the car is falling back to hybrid mode as a safety. Probably have at least one or more cells that are seriously degraded and are falling below a given voltage threshold under load. No different than a dying 12v battery under engine starting conditions on a traditional ICE only vehicle. Pulling codes when this happens could help confirm this, but that is my educated guess what is happening. High EV load climbing a hill with the heater going is going to be a significant load on the battery. Do you follow the recommended battery management tasks many owners have already laid out and recommend? These vehicles unfortunately have poor management of the battery by default in 'Auto' mode and do require manual intervention to help maintain them and prolong their life. Here's a short abbreviated list of recommended tasks to prolong the battery life. It's not exhaustive and there have been a plethora of posts covering this not only here but on other sites that you can seek out: 1) Never drive in Auto/EV Now mode above ~50mph or so. Switch to EV Later. 2) Never use Auto/EV Now on the highway/freeway. Switch to EV Later. 3) In the winter if it is extremely cold and you use cabin heat, you may wish to start in EV Later and let the ICE do the bulk of the work to heat up the car. Once the coolant temp gets high enough that you see the climate use drop to 0, then you can drop back to Auto. You may even want to wait until the cabin reaches temp and the HVAC fan slows. The heaviest load on the battery from the climate system is trying to warm the coolant from low ambient temps. Once the ICE has done most of the work, just maintaining the coolant temp on battery is a low enough load to not be a huge issue. 4) In hotter weather especially if you live in a hotter climate like Arizona or South Florida, monitoring the battery temp is crucial. The battery is air cooled and even then it does a piss poor job at it. Even with the A/C going full blast, it makes little change in the battery temp. Once the battery temp gets above 90 or 100f, EV Later/hybrid mode should be used. The vehicle won't give you the battery temp by default, you'll need an aftermarket tool to view this either in the form of something like a ScanGauge or using a mobile app like Torque or ForScan with a cheap Bluetooth OBD dongle. As an addendum on the charging side: During hotter weather, you may want to set up charging to only occur overnight when the temps are cooler. The battery has ZERO cooling while charging. The fan you may hear is just for the the actual charging module and not the battery. Value Charging is often used to set the vehicle to start charging at set times. You can also find EVSEs with scheduling capabilities or use simple outlet timers (as long as they can support the amperage pulled by the vehicle).

If you haven't already, it looks like CyanLabs recently added some additional AsBuilt DB's including TCU AsBuilt's: AsBuilt Databases - CyanLabs Currently they have 'J' and 'K' series TCU's. I imagine the J shouldn't be too far off from the H series. EDIT: Reviewing this, if you guys are referring to the first four bits at 754-01-01, those last two digits would make sense for us as you've found. 42 or 62 configures it for CGEA 1.2 and 1.3 architectures respectively. 82 is C1MCA which doesn't apply to the C-Max. According to my APIM AsBuilt (all I have on hand at the moment), it's referring to CGEA 1.2, but it may be 1.2 and 1.3 are interchangeable. Not sure there.

Something that just crossed my mind that should have been obvious, but there is the note in the bulletin about preferred/scheduled charge times on the Focus Electric not being available until Summer 2022. I have a curious suspicion if this applies to us as well. It wouldn't be the first time a particular fix/update relevant to our vehicles has not been noted. Until someone who has done the official upgrade chimes in stating whether or not Value Charging works for them, I'm going to consider this possibility. Will also be feeling out other forums such as the Fusion boards to see if there's any reported info to corroborate this.

Given the previous modems used in these earlier model years from the factory were 2G (we did have a recall a few years back to upgrade to these 3G modems) and the nature of what's being transferred, 2G is more than enough for these TCU's for sure. Roaming's going to be a big 'ol question mark for sure and I'm definitely not going to hoping on it in any way, purely as a 'Huh? Interesting' kind of thing. And I'm not even going to try and guess how that's all set up with the lines/accounts tied to these TCU's. As an example, I'm a T-Mobile postpaid user and here in the US while I can technically roam on AT&T, they've specifically restricted it to certain areas/towers. So it can get pretty specific if they want and with a major company like Ford, the carriers I'm sure can set it up however they want.

Saw an H series Escape TCU posted to eBay this morning and jumped on it so should have that soon hopefully. Though I think I'm also going to take the route of waiting to see what happens with the existing TCU and MFM before I jump in on the upgrade. I imagine with AT&T it's going to be a gradual shutdown of their 3G network starting from the Feb 22nd date. I'm also equally curious if these units have been enabled for roaming (I think they are in some capacity? I know I've seen mention previously of people being able to go to Mexico or Canada or vice-a-versa and still have functionality on their carriers). T-Mobile while their 3G network is shutting down not long after AT&T's (April '22), their 2G network is remaining up for longer (Jan '23) which in theory these should be backwards compatible with as are most cellular modem chips these days especially these older 3G only ones. With the TCU PIDs, they do show the MCC/MNC numbers which will identify the carrier in use so it should be easy to tell if that ever comes to pass.

As we've noted earlier in this thread: If you're on an older version of Sync (Sync 2 or Sync 3.3 or older), this is going to be expected and is just hardcoded text in the Sync system but it's just referring to the currently active 'mobile app' which would be FordPass. If you update to Sync 3.4 (this can't be done officially, must be done through something like Cyanlabs' Syn3Updater), it'll then reference FordPass. However that is not required and your existing Sync version should cooperate with FordPass just fine. As an example, my 2013 was swapped to Sync 3 and I've updated to 3.4. Still using MFM with the 3G TCU. Sync refers to the FordPass app on all relevant screens even though they function and update properly with MFM. Regarding what to do next, given the FordPass people have stated they are looking into it and working on it, I'd leave it be and wait. As someone who works customer service/tech support, if they're admitting to work being done on their end likely it is completely legitimate and it wouldn't surprise me. Probably still a lot of kinks to work out on the backend for this new transition process. Especially considering all of the existing plug-in vehicles in Ford's stable were never on FordPass prior to this and all used MFM. The dealer would likely be of no help either at this stage. Most they'd probably be able to do is reset the TCU/APIM, reflash things, and that'd be about it. If it's not in their IDS system or workshop manuals, there's not much else they can do especially from what is largely a software and backend FordPass thing.

Just had a chance to review your AsBuilt against mine this morning and the only differences are the change to disable Nav that you made and the amount of parking sensors, neither of which should interfere. Everything else including all the Hybrid/plug-in bits are set accordingly. So rules that out as a culprit at least. Beyond that and if the TCU is behaving otherwise, I'm not really sure. ? If any other attempts you make to resolve this don't work, a long shot may be to check out the community over at Cyanlabs and inquire about this there. Folks there are a lot more familiar with APIM stuff and may at least have more troubleshooting to try. CyanLabs Official Community - CyanLabs Official Community

Don't have a direct download link to provide for 2.2, but you should be able to jump straight to 3.0 with Ford's official method using a USB flash drive (Wifi tends to be unreliable for updates). I don't believe it is needed to jump to an intermediate version like this? In any case, here's Ford's site for help with the USB update process and it should get you going: Ford Support | Update Your SYNC® System with a Flash Drive In lieu of that, I can't recommend the Syn3Updater tool by Cyanlabs rnough. This is another method to generate a USB flash drive to update Sync 3. Still uses Ford's official files, but tends to be a little more reliable. As a bonus, this can update you to 3.4.x whereas Ford won't officially upgrade you past 3.3.x on our model years. 3.4 does tend to be more stable and performant and is still getting regular updates as of this writing. If you do go through with Syn3Updater, please read their directions thoroughly to ensure you have no issues. They also have a friendly community that can help out if needed. Syn3 Updater - CyanLabs

While this is what Ford has as the factory AsBuilt, if you can verify what is loaded in the APIM currently that would be helpful just to be 100% sure and rule out if anything didn't get written correctly when you updated the new unit. I'll still take a look at this OASIS info when I have a chance. EDIT: Also, if you can go to the About screen in Sync and verify if it has the TCU ESN listed? As best as I can tell, the Value Charge and Go Times functions are specifically operated inside the TCU even if you configure them in the vehicle and not the app/site. If the TCU is not communicating with the APIM (which would be confirmed by the TCU ESN not showing), this could also be the cause. But just an educated guess on my part.

The whole Android Auto issue you're referring to is a red herring. The incompatibility is only for the use of the Applink/journey recording feature in the app which for most is practically useless and especially for us with the TCU providing most of that functionality. Go into the FordPass app, go to Account > Settings > Journey Recording and turn off the 'Journey Settings' option. This will allow Android Auto to function and the connected/TCU functionality in FordPass should remain unaffected.

Can you dump the AsBuilt for your current APIM? I can do some comparing against mine and see if there's anything out of place there that may be impacting it.

Reading further into the full bulletin document and inferring what it is stating, here's what I'm seeing (highlighted in the screenshot below): The primary purpose of this program seems to be to cover those vehicles still within the trial period for MyFord Mobile so as to ensure the owners can continue to be covered and maintain use for the duration of the trial. It does seem to indicate those no longer in the trial and outside of the windows noted in the bulletin (ie: 2013 models) can still get in on this, they just won't receive a notice and our VINs won't be on the lists referenced in the bulletin. Yet another guess on my part: It may take some prodding for dealers to be aware of this and many may just be relying solely on the supplied VIN lists and years noted. Going back to square one: If anyone's got a 2013 and is successful in getting this upgrade through their dealer, it'd be awesome to know! So far I've been unsuccessful through official channels as they seem to only look at what programs are specifically posted for my vehicle.

1) The main reason for the model unit above from the Escape for some of our C-Max model years is they still support the I-CAN bus used in the early model years which is needed. Newer vehicles and other models potentially move off of that to a few separate HS-CAN buses which aren't plug-and-play. Not sure how the MKX fares with this. It would require digging into wiring diagrams for your vehicle and model year to determine what CAN buses are used for the TCU. 2) We don't know about the activation stuff. It's highly likely there is some activation needed on the dealer end for a brand new module, but it is uncertain. The F-150 forums may be the best source of info on that for now and just keep tabs on if anyone over there does a retrofit with the official brand new TCU. I do appreciate the info on the kit. If you don't mind, I'm gonna add it to the OP. EDIT: As far as the part number you provided and what I've gathered from other sites, that's an internal only part number and would not be able to be used through the parts site or potentially a dealer parts desk. Based off of the full bulletin PDF and taking a wild guess, the full kit may only be available through this specific program. It could be possible to track down JUST the TCU on its own and order that outside of the kit if someone who's had it done can supply the TCU model number. This can easily be pulled from ForScan with no disassembly of the vehicle if anyone is interested in providing that info.

That should be pretty clear just based on location of the sound. The evap leak test you'll hear from the rear of the vehicle in about the same place you hear the charging fan from when plugged in (if an Energi model). If it is anything up front in the engine compartment, it isn't that. From the engine compartment, the list of parts that could make noise without the vehicle running are the vacuum pump for the brakes, ICE water pump, aux water pump for EV heating use (this is another Energi only thing), the aux transmission fluid pump (Energi only), and the cooling pump for the hybrid inverter. For the items in the engine compartment, here's the rough locations: ICE Water pump and aux water pump: Passenger side Vacuum pump, aux transmission fluid pump, and hybrid inverter cooling pump: Driver side. It has been noted previously, though I don't have any threads to link to atm, that it isn't terribly uncommon (and not common either) for water to ingress in some of the harnesses and short some of the connectors causing things to run continuously even at key-off. I think the most common part to experience this is the ICE water pump if memory serves.

Nav vs non-nav shouldn't affect value charging. The vehicle will have a GPS receiver regardless of whether it was equipped for navigation or not. If your EV+ feature is enabled and is still reliably triggering near your home or other frequent destinations, that's a good sign the GPS receiver is still functioning correctly. What model year is your C-Max? If '15 or earlier, do you still have Sync 2/MyFord Touch or did you upgrade to Sync 3? And what does 'broken' mean regarding the Value Charge feature? As a side note regarding your antenna note: Something that has also been on the agenda for me is attempting to moving to a fully integrated sharkfin antenna. On some other Ford vehicles, the newer sharkfin style antennas have everything integrated: AM/FM/SiriusXM/GPS/LTE. Once I can get the TCU upgraded, I'll probably look into it a bit further. So far I've preferred to keep my C-Max pretty stock with just a few stock/factory quality of life upgrades. First one was already done and that's the Sync 3 upgrade. TCU is next. The sharkfin antenna upgrade I need to look more into as it's gonna require some extra wiring for the GPS and LTE signals. Upgrading the ACM has been on my radar. The newer ACM's from '19 and newer vehicles have finally moved from the old Sirius tuners to the new SiriusXM tuners so audio quality and channel selection are greatly improved. And supposedly they can finally display album art on SiriusXM and HD Radio channels. So far it seems like these are -almost- plug and play. A few wires on the wiring harness need to be re-pinned and of course some Asbuilt changes, but a few people seem to have accomplished the swap on earlier model years.

I would definitely check other dealerships. That's about double what people are being quoted elsewhere on average. ($300 or thereabouts is the minimum I've seen, upwards of $400-500 is about the max I've seen quoted)