ceemax71

"Doors locked" indicator light?

http://www.etis.ford.com/ Enter your VIN on the "Vehicle" tab.

If your build date is after July 8, 2013, it already has the update according to the dealer bulletin. (post 122)

The bulletin for the free FE update was sent to dealers today. This is part of what is in the bulletin: SUBJECT: Customer Satisfaction Program 13B07 Certain 2013 Model Year C-MAX, Fusion, and MKZ Hybrid Vehicles Fuel Economy Improvement - Powertrain Control Module Calibration PROGRAM TERMS: This program will be in effect through August 31, 2014. There is no mileage limit for this program. AFFECTED VEHICLES Assembly Plant Year and Model Build Dates Michigan Assembly Plant 2013 C-MAX Job #1 through July 8, 2013 Hermosillo Assembly Plant 2013 Fusion Job #1 through July 16, 2013 Hermosillo Assembly Plant 2013 MKZ Job #1 through July 16, 2013 REASON FOR THIS PROGRAM: An improved Powertrain Control Module calibration is now available that will reduce the amount of gasoline engine running time under certain driving conditions, thus reducing fuel consumption. Calibration updates include control system enhancements for a variety of driving conditions on the highway, during short trips, and while using the climate control system. Enhancements designed to improve customer satisfaction include: • Increasing the maximum pure electric speed to 85 mph from 62 mph, allowing increased use of electric-only mode on the highway • Optimizing the use of Active Grille Shutters to reduce aerodynamic drag under more driving and temperature conditions including cold weather, during air conditioner use, and when the engine coolant temperature is higher • Reducing the electric fan speed as a function of coolant temperature to minimize the fan’s energy consumption • Shortening engine warm-up time to enable electric-only driving and engine shutdown at stops sooner after cold starts • Optimizing the climate control system to minimize use of the air conditioning compressor and reduce the energy used in cold weather operation The resulting fuel economy improvements associated with these calibration changes are dependent upon the conditions in which the owner operates the vehicle. SERVICE ACTION: Dealers are to reprogram the Powertrain Control Module (PCM) to the latest IDS software level. This service must be performed on all affected vehicles at no charge to the vehicle owner.

Adair, This post talks about a known problem with the ACM causing SYNC to lock up. Link I think they should go ahead and replace the ACM and send the old one to the Ford engineers to troubleshoot rather than wasting your time.

TSB 12-12-6 might be related to the liftgate closing/locking problem: http://www.fordservicecontent.com/pubs/content/~WT/~MUS~LEN/3578/tsb12-12-06.pdf

This just popped up on OASIS: Jul 19 2013 6363 -Announcing Awareness Communication - Upcoming Customer Satisfaction Program 13B07 Awareness Communication - Upcoming Customer Satisfaction Program 13B07 Certain 2013 Model Year C-MAX, Fusion, and MKZ Hybrid Vehicles Fuel Economy Improvement - Powertrain Control Module (PCM) Calibration.

It is hard to find any detailed information on the active noise cancelling. But from what I could find, it is only supposed to cancel out engine noise; not tire noise, wind noise, mother-in-law noise ;), or other undesirable noise unless the noise happens to be the same frequency as the engine noise. Here is the description from the shop manual: Active Noise Control Active noise control is an audio system feature that eliminates some of the low frequency engine noise within the passenger compartment typically induced under wide open throttle or heavy part-throttle conditions. The system uses 3 microphones, a DACMC, and the audio system speakers. The DACMC determines the noise frequency to be canceled based upon engine rotation speed data from the PCM and the microphone input signals. While the engine is running, the active noise control microphones located in the front and rear of the headliner monitor the engine noise resonating in the passenger compartment. The microphones transmit this noise as analog signals to the DACMC, where they are converted into digital signals by the integrated analog/digital converter. The digital signals are processed and an inverted phase sound wave with the same amplitude as the original sound is created. This new sound is converted into an analog audio signal and output by the DACMC internal tone generator to all of the speakers except the instrument panel center speaker (if equipped). It doesn't work quite like noise-canceling ear phones, where it cancels all sound external to the ear phone. It looks like the only possible way to know if it is working or not, would be using the IDS software tool. There are several diagnostic trouble codes associated with the active noise cancelling system. I have noticed on my C-Max that at times the ICE becomes suddenly louder as though the noise cancelling temporarily stopped working.

You cannot turn noise cancellation on or off, however it is only active when the ignition is in run and all of the doors, hood, and rear hatch are closed.

I have a current Motorcraft subscription and looked through the master DTC Chart for the C-Max and couldn't find anything close to C41582 or C42482. Most of the DTC's have a format like C1001:01 or P0AFB:17. The powertrain DTC's have a format like P0563.

In my opinion, the EPA should provide a chart showing MPG at speeds of 35, 45, 55, and 70 MPH at various temperatures.

PJFW8, Welcome to the forum. I can't help, but maybe the videos on the owner.ford website can. https://owner.ford.com/servlet/ContentServer?pagename=Owner/Page/OwnerVideoPage&intcmp=home-central-promo-position2.1 Good luck

The video input is disabled while the vehicle is moving. Search the owner's manual for "Restricted Features". It is on page 434 of the latest manual.

The manual says that DFSO only occurs only during closed throttle deceleration. Like when you are exiting a freeway and take your foot off the pedal to slow down or going down a steep hill. The tachometer should indicate whether the ICE is running.

In my situation, I think allowing EV-only mode above 62 mph will improve mpg's in hilly areas. There are several places I drive with long downhill stretches (speed limit of 65-70 mph) that would allow EV-only mode requiring very little battery or even provide regeneration.

Great! :yahoo: It will help highway mpgs to have maximum EV speed raised from 62 mph.

FSA (Field Service Action) is actually another term for recall. Ford uses the term "FSA" instead of "Recall" on the OASIS web site. A recall (FSA) can be for safety, customer satisfaction, emissions, compliance, etc. According to the link provided by GrandadB in a previous post, this recall (13C02) is for non-compliance to federal standards: REASON FOR THIS COMPLIANCE RECALL The affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 201, Occupant Protection in Interior Impact. Affected vehicles were built with insufficient interior head impact protection at the roof/B-Pillar area. BTW, thanks GrandadB for finding the recall document and welcome to the forum.

You can get there by going to http://www.motorcraftservice.com. Then select "Purchase Subscription" on the left side. It should let you select "Workshop Manual / Service Information - Single Vehicle/Single Model Year".

I just saw this on http://owner.ford.com. Also shows up on http://www.etis.ford.com/ You need to enter your VIN to see if it applies to your vehicle. I couldn't find any details on exactly what is wrong or what the fix is.

The link you are referring to (http://www.vrep.fordtechservice.dealerconnection.com/vdirs/oasis/oareq.asp?broadcast=ON&from) lists the broadcast messages issued in the last 7-10 days. The A/C Compressor Noise message was actually issued on July 3, 2013. See this post from Bill-N.

My understanding is that the A4 card is not compatible with old software. And the new software is not compatible with the old SD card.

Just saw this service message on Ford OASIS. It says you also need to pull fuse 79 when MFT locks up. Jun 26 2013 6257 -2013 F-Super Duty and C-Max equipped with MyFord Touch Radio Lock Up/Inoperable Some 2013 F-Super Duty and C-Max vehicles equipped with MyFord Touch may exhibit a concern where the radio will not turn on, message saying SIRUS Update stuck at 0% status, CD will not eject with message saying - No Disk. To temporarily correct this condition, remove fuse 29 from the Body Control Module (BCM) on F-Super Duty and both fuse 67 and 79 on the C-Max for a minimum of 30 seconds to reset the Audio Control Module (ACM). A permanent software fix is being developed, continue to monitor oasis for updates.

You can reset MFT by using this procedure: http://support.ford.com/sync-technology/perform-master-reset-sync-myford-touch Or, you can reset it by disconnecting the negative 12 volt battery cable for a few minutes, then reconnect it. Or, pull fuse 67 in the fuse box behind the glove compartment. Re-insert the fuse after a few minutes. Or, MFT can be reset without losing presets by this procedure: http://fordfusionhybridforum.com/topic/6474-how-to-reset-myford-touch-wout-losing-your-presets/

I work in an industry where electronic modules often have to be reprogrammed to a new firmware version (similar to reprogramming the SYNC module). In some cases, if the reprogramming is interrupted at the wrong time, the electronic module can be left in a state that cannot be recovered. The technical term is "bricking" the module because the module becomes totally useless except for maybe using it as a brick. I suspect the reprogramming was interrupted due to a slow Ethernet connection. The reprogramming could also be interrupted if the 12 volt battery becomes discharged during the process. "Frying" an electronic module usually refers to the module being damaged by overheating (short circuit, bad wiring, or faulty module component).

The outside air temperature sensor is definitely in the passenger side rear-view mirror. The OAT sensor is actually wired to the power train control module and is used by several different control modules as well as HVAC. If the OAT sensor or related wiring is bad, I would think that you would be getting some type of diagnostic fault code.