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Door Locks Wacky


nsteblay
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Has anyone had problems with the auto door locking feature not working correctly?  I have regular issues with the door not sensing my touch for either locking or unlocking.  I've also had issues where touch will only lock and not unlock.  Other times it works great.  Seems to be no apparent reason for the issue.

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I haven't had any problems.  I'll through out a few suggestions that you may or may not have tried.  Make sure your key is not in same pocket as cell phone (interference).  You have to grab the handle for a fraction of a second before you pull it to unlock, and make sure you are not grabbing the handle when pushing the little "fingerprint" lock area.

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I have had an issue a couple of times when attempting to unlock a rear door.  No matter how close I was or where my hand was, it wouldn't unlock.  I had to grab one of the front doors to unlock it.  Each time I check it again once I close the door back and it works as it should have in the beginning.  My wife's 2013 Escape does the same exact thing too.  I just can't seem to duplicate it regularly enough to take it to the dealer yet.

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I have had several times when the touch unlock feature did not work, and I grabbed the handle over and over trying to get it to unlock to no avail. I also had it where the I locked the door using the inside lock button and then closed the door, only to hear it unlock as I started to walk away. I drove me a bit nuts. I posted a question about it and received great advice that caused me to do some experimentation. I found that the unlock feature appears to matter which pocket I carry the fob in and which hand I reach out to the handle.

 

Sounds weird I know, but I'm a wide guy and if reaching out with my right hand and carrying the fob in my left pocket it could well be near the 3 feet that the system requires, depending on the way my body is facing toward the car. Since I thought about this I have made effort to be more careful of my body's orientation, and not had a failure to unlock or behave as expected in a week. Battery level of the fob may also play some minor role.

 

The lock feature has worked correctly every time as long as I only use the fingerprint sensor on the door handle

 

Weird, but I'm just sayin'

Edited by MichaelM
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I have had an issue a couple of times when attempting to unlock a rear door.  No matter how close I was or where my hand was, it wouldn't unlock.  I had to grab one of the front doors to unlock it.  Each time I check it again once I close the door back and it works as it should have in the beginning.  My wife's 2013 Escape does the same exact thing too.  I just can't seem to duplicate it regularly enough to take it to the dealer yet.

 

Was your car running at the time you attempted to open the rear door?  I believe there is a safety switch in the rear door that prevents it from opening if the engine is turned on.  

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Was your car running at the time you attempted to open the rear door?  I believe there is a safety switch in the rear door that prevents it from opening if the engine is turned on.  

 

You could be on to something there.  I didn't even think about that, but it's a possibility.  I will have to think about that the next time it happens. 

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