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FordService

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Everything posted by FordService

  1. Congrats! Have you taken any awesome photos yet? Meagan
  2. Ptjones, Thanks for sharing the good news, and please keep us posted! :) Tricia
  3. Hello SillyBear, I see that you are in Canada. My FordServiceCA colleagues will be happy to assist. You can reach them here: http://fordcmaxhybridforum.com/user/1861-fordserviceca/. They’ll need your odometer reading to look into available options to assist. :) Tricia
  4. Thanks for the response, mgchiu. I’m glad to learn that the dealer resolved your concern. I’ll be here if you need anything. Enjoy the rest of your day! :) Tricia
  5. Hey rajames2, My name is Tricia, and I’m the other U.S. Ford Customer Service Representative on this forum. Thanks for the update, and I’m glad to learn that all is well your way. I’ll be sure to let Meagan know how impressed you are with her service. In the meantime, enjoy your ride, and we will be here if you need anything! ;) Hey Ford Fam! Since we are talking about tires, take advantage of these service coupons when you go into the dealer for your scheduled maintenance. Click here and save cash. If you need anything, just give us a shout! :) Tricia
  6. Hello Bill-N, I agree with Marc Smith, and I’m also glad to learn that the dealer resolved your concern. Please keep an eye on it, and if you need anything don’t hesitate to reach out to me. I’ll be happy to explore the available options to assist at that time. Have a great day! :) Tricia
  7. markd, Thanks, I had a blast, and now it’s back to work. You know the drill, call me if you need me and I’ll come running! ;) Tricia
  8. My offer to look into this further still stands. :) Meagan
  9. Hi BGarr, I can check out some options. Please send me a private message with your VIN, best daytime phone number, full name, and dealer name/location. Meagan
  10. Thanks, Ralph! Once your appointment is set up, please private message me with your VIN, best daytime phone number, full name, and dealer name/location. You're welcome! :D Meagan
  11. Hi Jenie, I can look into this for you. Please send me a private message with your VIN, mileage, best daytime phone number, and dealer name/location. Meagan
  12. Sure is! I've reached out to FordServiceCA to take a look, but you can also PM them directly. :) Meagan
  13. Hi rvc, Has your battery been taken care of since your post? Please let me know, along with your mileage. I'll see how to best assist. Meagan
  14. No worries. Feel free to reach out if you do end up going. :) Meagan
  15. Any updates, AudenHoggart? I recommend setting up an appointment if you haven't already. Once you do, please let me know. Meagan
  16. I recommend working with your dealer to get this waterfall dried up. Once you have a diagnosis, please let me know, along with your updated mileage. :sing_rain: Meagan
  17. Hi rajames2, Do you have an appointment set up with your dealer to diagnose this? Please let me know, along with your mileage. Hi guys, I want to help roll these "rocks" away. Are your appointments already set up? Please let me know, along with your year and mileage. :) Meagan
  18. Hi markd, I'll be happy to check out some additional assistance to see how we can hush the humming. Please PM me your VIN, best daytime phone number, full name, and dealer name/location. I'll get right on it. :) Meagan
  19. Hello Ford Fam, It’s time for a vacay! :woohoo: I’ll be out of the office tomorrow, Tuesday May 5, 2015. I will return on Monday, May 11, 2015. Don’t hesitate to reach out us if you need assistance. My wonderful team members will be watching the forum while I’m away! ;) Tricia
  20. Congrats and welcome to the community, Baldeez! :) My name is Tricia, and I’m the U.S. Ford Customer Service Representative. I’m here to assist with any questions or concerns. In the meantime, enjoy your new ride! Tricia
  21. Welcome to the community, greencmax! :yahoo: My name is Tricia, and I’m the U.S. Ford Customer Service Representative. I’ll be here to assist with any questions or concerns. I’m glad to learn that your dealer took care of you, and thanks for sharing. Have a great weekend! Tricia
  22. JacksMax, Thanks for sharing, and I’m happy to learn that you love your C-MAX SE. I’ll be here if you need anything. In the meantime, happy cruising! :) Hello scottwood2, I’m just touching base with you. How are things going since your last visit to the dealer? Tricia
  23. First of all, I want to say welcome to the community, blaquetung! :victory: My name is Tricia, and I’m the U.S. Ford Customer Service Representative. I’m here to assist with any questions or concerns. You’re very welcome, scottwood2 and fourfins. I’ll be here if you need me, and enjoy the rest of your day! ;) Thanks for the update, guys. Please keep an eye on it. I recommend taking your vehicle back to the dealer to get diagnosed if the symptoms return. Be sure to contact me as well, and I’ll be happy to look into available options to assist at that time. :) Tricia
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