Bill-N

Somewhat off topic, but for those energi owners lurking among us, this from OASIS today: 2012-2014 Focus Electric, 2013 C-MAX Energi, 2013-2014 Fusion Energi - EV Range Display After Charging The EV Range being displayed after fully charging a 2012-2014 Focus Electric, 2013 C-MAX Energi or 2013-2014 Fusion Energi may vary after each charging event. EV Range is similar to the Distance To Empty feature on a conventional gasoline vehicle and is based upon how the vehicle was driven prior to charging the battery. Factors such as terrain, mild/aggressive acceleration or braking, city or highway driving, and use of accessories such as headlamps, heating and air conditioning all contribute to the variation in the EV Range that is available and displayed.

SSM 44169 - 2013 CMAX / 2013-2014 Fusion/Lincoln MKZ Hybrid/Energi - Pull During BrakingSome 2013 CMAX, 2013-2014 Lincoln MKZ Hybrid and 2013-2014 Fusion Hybrid vehicles may exhibit a pull during normal braking. Test drive vehicle to determine if the condition is present with the transmission in the neutral position. If the condition is not present in neutral, this should be considered a normal vehicle characteristic due to the regenerative braking system function. Do not attempt repairs to change this characteristic. If condition is present during braking in neutral, follow normal diagnostics in workshop manual, section 206-00.

TSB 13-8-11 INTERMITTENT INOPERABLE FRONT CONTROLS INTERFACE MODULE (FCIM) BUTTONS WITH MYFORD TOUCH LESS SONY BRANDED FCIM FORD: 2013 C-MAX, Escape ISSUE:Some 2013 Escape and C-Max vehicles equipped with MyFord Touch less Sony brand may have intermittent inoperable FCIM buttons. ACTION:Follow the Service Procedure Steps to correct the condition. SERVICE PROCEDURE Does the vehicle have a Sony branded FCIM? Yes - this article does not apply. Refer to Workshop Manual section 415-00 and perform normal diagnostics. No - proceed to Step 2. Did the customer state the concern was intermittent, the steering wheel controls and touch screen continue to operate the radio, and/or the FCIM functionality recovers with a key cycle? Yes - proceed to Step 3. No - this article does not apply. Refer to Workshop Manual section 415-00 and perform normal diagnostics. Is Diagnostic Trouble Code (DTC) U0256:00 present? Yes - proceed to Step 4. No - this article does not apply. Refer to Workshop Manual section 415-00 and perform normal diagnostics. Reprogram the FCIM using IDS version 86.02 or higher to correct the condition. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

TSB 13-9-9 CLUNK/RATTLE NOISE FROM FRONT END DURING PARKING MANEUVERS AND/OR OVER ROUGH SURFACES AT LOW SPEEDS BETWEEN 8-32 KM/H (5-20 MPH) FORD: 2012-2014 Focus 2013 C-MAX 2013-2014 Escape ISSUE:Some 2012-2014 Focus, 2013-2014 Escape and C-MAX vehicles may exhibit a clunk and/or rattle-type noise from the left and/or right front strut area at speeds between 8-32 Km/h (5-20 MPH) over minor road surface imperfections ACTION:Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Attach Rotunda Wireless ChassisEAR (JSP97202) or equivalent to the front strut mounts on the affected side of the vehicle. Road test vehicle. Is a rattle-type noise evident from the left and/or right front strut area at speeds between 8-32 Km/h (5-20 MPH) over minor road surface imperfections? No - this procedure does not apply. Refer to Workshop Manual (WSM), Section 100-04 for normal diagnosis. Yes - proceed to Step 3. Raise vehicle on a hoist. Refer to WSM, Section 100-02. Reach through the spring and pull the strut dust boot down from the strut bearing. (Figure 1) Figure 1 - Article 13-9-9 Pull strut jounce bumper straight down from the strut bearing. Liberally apply Motorcraft® Silicone Brake Caliper Grease and Dielectric Compound or equivalent lubricant to the length of the strut shaft that contacts the jounce bumper plus 15 mm (1/2 inch). Ensure the lubricant is applied completely around the strut shaft. (Figure 2) Figure 2 - Article 13-9-9 Lubricate the top of the jounce bumper and position the jounce bumper into the strut bearing. Position the dust boot on to the strut bearing, ensuring the boot is fully seated. Repeat Steps 4-8 on the other side of the vehicle. PART NUMBER PART NAME XG-3-A Motorcraft® Silicone Brake Caliper Grease and Dielectric Compound WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

SSM 44214 - 2013 Hybrid - CMax, Fusion, MKZ - Malfunction Indicator Light (MIL) On With Diagnostic Trouble Code (DTC) P1A0C And P1A0F - Start/Stall Diagnostics Some 2013 Full Hybrid Electric Vehicles (CMax, Fusion, MKZ) may exhibit a concern of illuminating Red Triangle Warning lamp and empty High Voltage Battery bar with DTC P1A0C AND P1A0F in the SOBDMC module. When servicing a vehicle for this concern it is critical to be aware that the high voltage battery is used to crank the combustion engine for a maximum of 20 seconds at a time. Vehicles that shut down after trying to start the engine are No Start concerns, although they are commonly misdiagnosed as start, then stall events. If DTC P1A0F is set in the SOBDMC module, there are only about 10 cranking attempts left before the high voltage battery is completely discharged. Perform normal PC/ED diagnostics for a crank/no-start symptom before further attempting to start the vehicle. Note: Topic title edited by poster.

TSB 13-9-22 SYNC - VARIOUS FUNCTIONALITY CONCERNS FORD: 2012-2013 Fiesta, Focus, Fusion 2012-2014 Mustang 2013 C-MAX, Taurus 2012-2013 E-Series, Edge, Expedition, Explorer, F-150, F-Super Duty 2013 Escape 2013-2014 Flex LINCOLN: 2012 MKZ 2012-2013 Navigator The article supersedes TSB 13-6-17 to update the vehicle model years and add a production fix dates. ISSUE:Various vehicles equipped with SYNC may exhibit concerns related to SYNC features. Refer to the vehicle list to determine applicable vehicle lines and build dates located in the Service Procedure Section along with complete symptom details. ACTION:Follow the Service Procedure steps to improve the condition. SERVICE PROCEDURE This procedure excludes vehicles equipped with MyFord Touch or MyLincoln Touch. Symptoms addressed by this procedure include the following: All SYNC features inoperative: lack of or slow response to Auxiliary, Phone, and Voice button operation.U3000:04 in the Accessory Protocol Interface Module (APIM).Intermittent phone connection issues.When multiple phones are paired to SYNC, SYNC intermittently does not connect to the device that is set as the Primary phone.Incorrect caller ID displayed for text messages.Voice recognition system responds Calling Dot at Work.Dials the first phone book entry in phone book to all Call commands.Apple device connected via USB intermittently does not reconnect and resume playback after ignition cycle, system goes to Line In instead.USB over time responds Indexing, Speech control not available with this device, Index Full, or fails to connect to a USB device previously connected without concerns. Applicable Vehicles Model Year(s) Model Line Vehicle Built On Or Before Date 2013 C-MAX 5/25/2013 2012-2013 Focus 5/25/2013 2013 Escape 6/4/2013 2012-2013 Fusion 5/30/2013 2013 Taurus 6/16/2013 2013-2014 Flex 7/12/2013 2012-2013 F-150 6/13/2013 2012-2013 F-250-550 6/13/2013 2012-2014 Mustang 6/18/2013 2012-2013 Expedition 7/19/2013 2012-2013 Navigator 7/19/2013 2012-2013 Edge 7/12/2013 2012-2013 Explorer 6/16/2013 2012-2013 E-Series 6/6/2013 2012 MKZ All 2012-2013 Fiesta All Verify if a SYNC update is available. Go to the Professional Technician Society (PTS) website and from the OASIS tab select the SYNC button. Scroll to the bottom of the page, under software update actions, click on the View Latest Software hyper link located next to the standard selection. A software update is identified when there is no check box next to the Customer Interface Processor (CIP) Are software updates available? No - this article does not apply. Refer to Workshop Manual (WSM), Section 415-00 for normal diagnosis. Yes - ensure that the Integrated Diagnostic Software (IDS) release is at 85.01 or higher, then close the IDS software and proceeded to Step 3. Reprogram the APIM. To perform the reprogram it will be necessary to follow the online version of the WSM, Section 418-01, for APIM - Standard programming. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

TSB 13-10-6 MYFORD TOUCH/MYLINCOLN TOUCH-VARIOUS FUNCTIONALITY CONCERNS - BUILT ON OR BEFORE 8/15/2013 FORD: 2012-2014 Focus 2013 C-MAX 2013-2014 Fusion, Taurus 2014 Fiesta 2011-2013 Edge 2011-2014 Explorer 2013 F-150 2013-2014 Escape, F-250, F-350, F-450, Flex LINCOLN: 2013-2014 MKS, MKZ 2011-2013 MKX 2013-2014 MKT The article supersedes TSB 13-8-2 to update the Title, Issue Statement, Service Procedure and add a production fix date. ISSUE:Some vehicles equipped with MyFord Touch/MyLincoln Touch and built on or before 8/15/2013 may exhibit concerns with navigation, voice recognition, call sound quality, phone pairing, clock, media, WiFi pass code entry, rear view camera guide lines and/or system performance. ACTION:Follow the Service Procedure steps to perform software update. SERVICE PROCEDURE Run OASIS using the Vehicle Identification Number (VIN) and verify there are no open Service Actions. All Service Actions must be completed before attempting to perform this procedure. Verify APIM Software Level Determine the vehicle's current Accessory Protocol Interface Module (APIM) software level (CCPU S/W). On the Front Display Interface Module (FDIM), select Menu then select Help. Select System Information. Note the last five digits of the CCPU S/W Version. Are the last five digits 13171 or higher? Yes - this procedure does not apply. Refer to Workshop Manual, Section 415-00 for normal diagnostics. No - proceed to the Software Download Procedure. The software update is also directly available to the customer by going to support.ford.com and support.lincoln.com web sites. Software Download Procedure This TSB will update the Consumer Interface Processor (CIP) to the latest (BD)/(13171) suffix level/software version V3.6. The software requires a one-time software download onto a USB flash drive. The software may be loaded on one or multiple USB flash drives. The USB flash drive(s) can then be used to update multiple vehicles following the Vehicle Software Install procedure. Minimum 2 gigabyte (GB) USB flash drive is required. USB flash drives previously provided for FSAs 11A02 and 11A03 are preferred for compatibility. Be sure to identify USB flash drives so the software level contained on the drive is known. This procedure will clear any saved data stored on the USB flash drive. Save any important data stored on the USB flash drive to another location prior to starting this procedure. If you previously performed this procedure on a different vehicle, and already have a USB flash drive loaded with this software update, proceed directly to the section for Vehicle Software Install. Format USB flash drive: Insert USB flash drive into computer. From Windows start button or desktop select My Computer. Right click on the USB drive/temporary disk. Select Format. Under File System select FAT32. Under Allocation Unit Size select Default allocation size. Under Format Options select Quick Format. Select Start to reformat. Select OK, for pop-up warning, Reformatting will erase all data stored on this disk. Close open pop-up windows once complete. MyTouch Update V3.6/13171: V3.6/13171 Click on the link provided to download the software update. A hard wired internet connection is recommended. A download pop-up will appear with selections to run, save, or cancel. Select Save. A Save-As pop-up window will appear with a file named Gen2v361build13171serviceNARev1.exe. Choose a folder on your computer to save the file temporarily. Select Save. When the download complete pop-up appears select Open folder. A file named Gen2v361build13171serviceNARev1.exe will be highlighted. Double click on the file. A download warning may appear, if so, agree to continue by choosing Yes, Ok, or Run. An extract pop-up window will appear. The extract destination to the USB flash drive will need to be selected. To browse for the USB flash drive, select the Button with three dots located to the right of the pop-up. Scroll down and select Computer. Select the USB drive/removable disk. USB flash drives previously provided for FSA 11A02 and 11A03 will be titled SYNC. Select Extract. Confirm USB flash drive contents. Select the USB flash drive located under My Computer. A folder named SyncMyRide and two files (autoinstall.lst and DONTINDX.msa) will be present on the USB flash drive; it's now ready for the Vehicle Software Install procedure. Vehicle Software Install This installation procedure may take up to 30 minutes. Remove any connected devices from the vehicle. Start engine. Engine must be running so the battery saver mode will not activate while performing this procedure. Place automatic transmission gear selector in Park. Manual transmission in neutral. Apply park brake on all vehicles. For vehicles equipped with Automatic Engine Idle Shutdown (AEIS), this feature must be disabled through the left hand instrument cluster display to have uninterrupted reprogramming. Does the vehicle have AEIS? No - Proceed to Step 6. Yes - Perform the following. Select Settings. Select Vehicle. Locate the Auto Engine Off setting and select Off. Allow the system to boot up and the home screen to appear on the Front Display Interface Module (FDIM). Install the USB flash drive into one of the vehicle's media hub USB ports. Refer to Workshop Manual (WSM), Section 415-00. The reprogramming procedure will start automatically. The installation procedure may cause the system to reboot several times and/or cause the screen to go dark/blank for a period of time. This is normal. The USB flash drive must remain installed at all times during programming. When programming is complete, Installation Complete will appear on the screen. Press Ok and remove the USB flash drive from the USB port. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Note: Topic title edited by poster.

FORD: 2013 C-MAX This article supersedes TSB 13-04-13 to update the Part List/Service procedure and vehicle build date. ISSUE:Some 2013 C-MAX vehicles equipped with a 4.2 inch display radio only and built on or before 6/21/2013, may exhibit a 12-volt battery that is unable to maintain a charge or becomes discharged. ACTION:Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Reboot the scan tool. Install a battery charger. Reprogram the front control/display interface module (FCDIM) to the latest calibration using IDS release 85.05 or 86.01 and higher. This new calibration is not included in the VCM 2012.9 DVD. Calibration files may also be obtained at www.motorcraft.com. Be aware that electrical accessories may operate during programming and should be considered a characteristic. Reset FCDIM display time and date, refer to the Owners Manual, Audio System section. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool Note: Topic title edited by poster.

FORD: 2013 C-MAX, Focus, Escape This article supersedes TSB 13-2-5 to add a production fix date. ISSUE:Some 2013 Escape 1.6L Gasoline Turbocharged Direct Injection (GTDI)/2.0L GTDI, 2013 Focus 2.0L Gasoline Direct Injection (GDI) and C-MAX vehicles equipped with Intelligent Access Remote Start feature and built on or before 4/1/2013 exhibit diagnostic trouble codes (DTCs) P025A/U0109 (Escape), P025A/U0109/P0103 (Focus) and P025A/P0103/P1A0C (C-MAX) stored in the Powertrain Control Module memory. When using the Remote Start feature, customers may experience a Crank No-Start or Stall shortly after vehicle is driven. All DTC s (P025A/U0109 for Escape, P025A/U0109/P0103 for Focus and P025A/P0103/P1A0C for C-MAX) must be present for this TSB to apply. ACTION:Reprogram the body control module (BCM) to the latest calibration using IDS release 83.02 or higher. Calibration files may also be obtained at www.motorcraft.com. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Note: Topic Title edited by poster.

The article supersedes TSB 13-6-22 to update Service Procedure. ISSUE:Some 2013 C-MAX, Fusion, MKZ Hybrid and Energi vehicles may exhibit the check engine lamp and/or wrench lamp illuminating accompanied by various diagnostic trouble codes (DTCs). ACTION:Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Do you have any of the following DTCs? P0053 P01EB P0400 P0456 P0457 P04EE P04EF P0505 P0600 P061A P062C P06B8 P0B0D P0C28 P0C29 P0C2A P01124 P175A P2610 U1011 Yes - one or more of the DTCs are present, reprogram the powertrain control module (PCM) to the latest calibration using IDS release 85.01 and higher. Calibration files may also be obtained at www.motorcraft.com. At the Module Reprogramming screen in the IDS service tool, select Program PCM. By selecting the PCM the update will be applied to the appropriate modules as required by the software update. No - this article does not apply. Refer to Workshop or Powertrain Control/Emissions Diagnosis (PC/ED) Manual for normal diagnostics. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

Regarding dealer reaction to doing all or just some of the updates, I'd guess they will insist on doing all the recalls (vs FSA's, TSB's, SSM's, etc.) due to potential liability issues. As I recall (no pun intended), there are only 2 actual recalls, this one and the headliner padding. Cheers.

Can we please get back on topic? Enough already.

From Ford OASIS web site: Oct 30 2013 4252 -C-MAX And Fusion Energi - DTC P2183 Under Investigation Some 2013 C-MAX Energi vehicles built after July 8, 2013, and 2014 Fusion Energi vehicles may exhibit the check engine lamp illuminating accompanied by diagnostic trouble code P2183 in the powertrain control module. If the workshop manual pinpoint tests do not identify any issues, no further diagnostics or repairs should be attempted. This concern is under investigation by engineering and a calibration update is planned to be released to resolve it.

Anyone know how to remove this panel in the cargo area? The shop manual shows this but I can't get it to come loose. Is it held in with velcro? Is there a snap or latch of some sort? Obviously I don't want to break it, but so far I've been unable to pull it loose. Any will be help appreciated. adThanksvance.

I know it's no help, but mine works just fine. Like Edsel, I do have to hold the button a moment. Perhaps the wire antenna on the opener unit is messed up? They need to be straight, and pointing down.

My wife carries hers separately in her purse.

"Bonus Bolt"????? SSM 44253 - 2013 C-MAX / 2013-2014 Fusion and MKZ Hybrid/Energi - Powertrain Clunk/Whine - Bonus Bolt In Engine Mount Some 2013 C-MAX and 2013-2014 Fusion and MKZ Hybrid/Energi vehicles may exhibit a tactile vibration or clunking/thumping noise when braking or when tipping in or out of the throttle, or a powertrain/transaxle whine primarily when braking. This may be caused by a foreign object such as a nut or bolt lodged in one of the powertrain mounts causing a ground out condition to the body - either the RH engine mount or the LH transmission mount. To access the LH engine transmission mount, remove the 7B012 Secondary On Board Diagnostic Module (SOBDMC) and the upper half of the mount in order to inspect for this foreign object and possible grounding condition.

While I doubt this is relevant to forum members at this time, I thought it was worth documenting: SSM 44252 - Hybrids In Taxi Service - HF35 Transmission Bearing Noise Some 2013 C-MAX Hybrid and 2013-2014 Fusion Hybrid vehicles operating in taxi service may exhibit a metal-on-metal scraping-type sound from the transmission. This noise will be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in park. The current transmission assembly (7000) service parts incorporate design improvements to enhance durability under the unique operating conditions of taxi service.

Per Ford: SSM 12063 - 2012-2013 Focus 2013 C-Max, Escape - Rain Light - Proper Operation 2012-2013 Focus and 2013 C-Max and Escape vehicles equipped with the Rain Light feature will not work with the wiper switch set to intermittent/delay mode by design. This feature will only work when the wiper switch is set to the low or high speed settings during daylight operation, and the headlamp switch set to Autolamp mode with a 5 to 10 second delay before headlamps/park lamps turn on. After the wiper switch is turned off, the lamps will remain on for approximately 5 to 10 seconds.

Sorry about the battery. But at least the missing key is fixable. Go beat up on the dealer to get you the key(s).

May I also suggest pipe insulation; the kind used to insulate hot water pipes. I haven't tried it, but it seems as though the smaller size might tuck between the hood and the windshield. I have used it with great success as a way of keeping the cold, winter air out of the grill (it slips over the horizontal grill pieces).

Understand that the car is never really off unless the 12V battery is disconnected. It has to "watch" for approaching objects (friend or foe), keep radio presets, various preferences, etc. There's also a fuel system leak test that gets run when the car is "off".

Replacing the stock incandescent bulb is a common for-appearance-sake modification. I purchased mine from Amazon. Search the forum for more info.

SSM 44234 - 2013 C-Max and 2013-2014 Escape - Compact Disc Player Failure To Eject Disc Some 2013 C-Max and 2013-2014 Escape vehicles equipped with My Ford Touch may exhibit a compact disc (CD) stuck in the player when attempting to eject. Prior to following normal diagnostics, first check for misalignment of the CD player to instrument panel center middle trim panel (18842). If no visible misalignment is present remove trim panel. Refer to WSM section 501-12, removal and installation. Attempt to eject CD while trim panel is removed. If CD ejects suspect trim alignment concern, repair as needed. If CD does not eject follow normal diagnostics.

This from OASIS: Oct 14 2013 4180 -2013 C-Max and 2013-2014 Escape - Compact Disc Player Failure To Eject Disc Some 2013 C-Max and 2013-2014 Escape vehicles equipped with My Ford Touch may exhibit a compact disc (CD) stuck in the player when attempting to eject. Prior to following normal diagnostics, first check for misalignment of the CD player to instrument panel center middle trim panel (18842). If no visible misalignment is present remove trim panel. Refer to WSM section 501-12, removal and installation. Attempt to eject CD while trim panel is removed. If CD ejects suspect trim alignment concern, repair as needed. If CD does not eject follow normal diagnostics.