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FordService

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Everything posted by FordService

  1. FordService
    Tom, I never heard back from you after I reached out earlier in this thread, so I wasn't able to contact anyone. If you still need help, send me the info I requested in the previous post, and I'll take a look. Ashley
  2. FordService
    Hi everyone, If you take a look at the 3rd printing of your owner's manual, pages 151-154 go over the various climate control settings and how to best utilize them. If you are concerned that your C-Max is not operating in the way it is described in the manual, make an appointment to have your dealer take a look and let me know. I'll see how to best assist. Ashley
  3. FordService
    salsaguy, Because dealers are independently owned and operated, it is hard for me to guess how each dealer will go about getting this recall taken care of on the existing vehicles on their lots. They won't be able to sell them until the recall has been performed, however. Your best bet is to give the dealer and call and ask about their stock and whether they've been able to take care of the stock yet, that way you'll know before you get there to look. If you order your C-Max, it will have any recalls performed before you pick it up. Ashley
  4. FordService
    I'm happy to help, reedmother. Send me a PM with your name, phone number, VIN, mileage, and dealer info. I'll see how I can help. Ashley
  5. FordService

    Newbie alert!

    FordService replied to weebee's topic in Welcome

    weebee, Congrats on the new car! These guys are a great resource for driving tips and such, so definitely take advantage of their expertise. :) If you have any service questions or concerns, let me know and I'll lend a hand. Ashley
  6. FordService
    djoneshous, Let me see how I can help. Send me a PM with your name, phone number, VIN, mileage, and dealer info. I'll take a look. Ashley
  7. FordService
    Hey salsaguy, I'm thinking you must have sent it to someone else with a similar name. I was out of the office on 5/24-5/26, so there is no way I would have opened it then. Could you just try resending it to me? Ashley
  8. FordService
    David, I recommend having your dealer diagnose this creak for you. Set up an appointment with them, and then send me a PM with your name, phone number, VIN, mileage, and dealer info. I'll see how I can help. Ashley
  9. FordService
    Tom, As someone else mentioned, not having the brake depressed completely could cause this concern. If you think your C-Max is not operating properly, however, I recommend making an appointment to have the dealer take a look. Send me a PM with your name, phone number, VIN, mileage, and info for the dealership you're taking it to. I'll see how I can help. Ashley
  10. FordService
    salsaguy, I don't see any PMs from you. Are you certain you sent it to me at the FordService account? Ashley
  11. FordService
    Hi Altazi, I'm unable to advise on what codes should show up because I'm not a certified technician. That's why I usually recommend letting the pros take a look. :) I'm glad they got things taken care of for you. Let me know if you need anything in the future! Ashley
  12. FordService
    jennifermehl, Let me lend a hand with this. Send me a PM with your name, phone number, VIN, and dealer info. I'll see how I can help. Ashley
  13. FordService
    salsaguy, I'm also a great resource for order tracking, as I have access to the same info that other employee has, but it is my full-time job to help you guys. Just send me over your VIN or order number and dealer code and I can track orders. :) Ashley
  14. FordService
    Altazi, I recommend having a dealer take a look at these codes and diagnose your C-Max. Send me a PM with your name, phone number, VIN, mileage, and the name and city/state of the dealer you're going to bring it to. I'll see how I can help. Ashley
  15. FordService
    ApolloBeachRetiree, Congrats on the new C-Max! I'm here to help with any questions or concerns you might have. Just let me know if you need me. :) Ashley
  16. FordService
    dougs, Let me see what I can do. Send me a PM with your name, phone number, current mileage, VIN, and dealer info. Plus 3 Golfer and Edsel, Thanks for sending people my way! Ashley
  17. FordService
    Katharine, Let me help. PM me your name, phone number, VIN, and dealer info. I'll take a look at this for you. Ashley
  18. FordService
    Michael, I'll take a peek and see what I can find out. PM me your name, phone number, VIN, mileage, and dealer info. Ashley
  19. FordService
    Hi METROMAN and ptjones, I recommend having your dealer take a look at this if you're concerned. Once you've got an appointment set up, PM me your name, phone number, VIN, mileage, and dealer info. I'll see how I can help. Ashley
  20. FordService
    mtcmax, I replied to one of your posts on another thread! Ashley
  21. FordService
    mtcmax, What's going on with your car? Send me a PM with your name, phone number, VIN, mileage, and dealer info, along with some details about your concern. I'll see how I can help. Ashley
  22. FordService
    Hi everyone, This is just a reminder that I'm here to help if you're having a concern with your battery. Just send me a PM with your name, phone number, VIN, mileage, and dealer info. I'll see how I can help. Ashley
  23. FordService
    Let me see how I can help, David. Send me a PM with your name, phone number, VIN, mileage, and dealer info. I'll take a look. Ashley
  24. FordService
    bobmaxed, Congrats on the C-Max! Let me know if there's anything I can help you with as you and your wife get to know your new car. :) Ashley
  25. FordService
    Hi CMax-Traveler, If you run into this again, let me know. I'll look into things for you! Ashley
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