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Found it here https://forum.xda-developers.com/showpost.php?p=71250920&postcount=834 Was able to download it. Gen2v310build16180updatepackageNA.zip 593.6 MB Note: this build is missing Vehicle Health Report Is anyone running Sync V2 3.10 successfully on a c-max? Looks like it came out last year but was only available from dealers (for some cars). Ford site still shows 3.8 as up to date for my 2013 but then the ford site didn't work right for the last update either.

Went on Ford Sync chat and asked about future updates, got this for a response... As far we know, there will be future updates, however at this time there are none available. :sad:

I think if you go to settings devices before you head down the road and disconnect your phone. Then it should give you turn-by-turn voice commands. But then all the other sync to phone commands won't work.

So I got my new iphone , Got a good deal on 6S Plus so I got that instead of 7 Plus. Seems to work fine except when I ask Siri to give voice directions. That only works if I don't let my phone connect to sync. Connected to sync it gives the map and directions on the screen minus the voice directions. Is this what others are getting?

Yesterday I had a strange occurrence yesterday on a trip. I got into the car and plugged my phone into usb to charge, started the car and the car connected to my wife's phone (primary). Later while driving car was playing bluetooth via her phone and I pressed the sync voice paddle and nothing happened (no bong). I think sync got confused. On the trip home repeated the same process and this time it worked as expected.

Wow 36.2 MPG avg over 100k, he must drive it hard! Welcome back fotomoto

Well, if you want to open it up and take a look it is pretty easy see this video. http://www.youtube.com/watch?v=92mqADxdlwA

Went to Ford sync chat and received this info... Dave says: Trying to find out if an iphone 7 Plus will work with my 2013 c-max sync 2 Deb says: I will be glad to look into this for you. Please stand by while I check the information. Deb says: Thanks for your patience! Yes the iPhones are compatible. Are you having concerns? Dave says: thinking of upgrading to that phone and want to make sure it works first. Dave says: this is sync version 2 Dave says: how about iphone 8 and X Deb says: We do not have any information on those phones as of yet. Dave says: ok thank you

Anyone have a iphone 7 Plus working on sync 2 w/2013? I want to upgrade my iphone from 4S to 7 Plus and I don't see it on the compatibility chart.

Are you sure the engine isn't running?

That sounds like a normal battery charging scheme where its charged and just takes less current as the battery gets fully charged. Perhaps the battery age tracking in the car is just for discharge time with the car turned off.

Interesting, Do you burn upper tier gas that supposedly cleans the injectors?

Perhaps the door was scraped on a tall curb.

Glad you got it running. The C-max is kind of low to the ground are there lots of places you can go in Houston that aren't flooded?

Update: Battery was replaced yesterday. Car sat overnight and went back to the dealer to get the battery management system reset. When I turned off the car at the dealer I timed the time until the radio shuts off. 2 min 10 sec. They reset the BMS and the guy says they are supposed to reset all cars after battery change. Drove home 2 miles turned off the car and timed the time until the radio shuts off. 10 min 0s exactly My conclusions , the cmax does not have the ability to auto reset itself overnight and the short turn off time was due to the age of the battery. I doubt they would have asked me to come back the next day if I hadn't asked for the BMS reset on the front end.

I called Autozone they have a 2yr battery for c-max for $119. O'Reilly's wanted $142 So went to another Ford dealer they had the same sad story why they couldn't honor the $99 coupon for the C-max but the guy said he would sell me the better battery for $119 and they would install it for free. So had them do it. Also asked them to jump the car from the hood while they installed it so it wouldn't lose presets.(that worked!) I actually helped the guy install the new battery so the positive terminal wouldn't short out. The tool for resetting the battery management was out on a extended drive for troubleshooting another customer so I can take it back in tomorrow and get it reset.

Went down to my local Ford dealer today with the $99 ford coupon for a new battery. They told me that coupon is for a "Plus" battery and they don't have a Plus battery for the C-max even though the coupon list C-max Hybrid and Energi on the coupon. So will look around some more and see what I can find.

Here is the entire text below on the 2013 F150 manual for BMS page 336 ... Battery Management System (If Equipped) The battery management system (BMS) monitors battery conditions and takes actions to extend battery life. If excessive battery drain is detected, the system may temporarily disable certain electrical features to protect the battery. Those electrical accessories affected include the rear defrost, heated/cooled seats, climate control fan, heated steering wheel, audio and navigation system. A message may be shown in the information displays to alert the driver that battery protection actions are active. These messages are only for notification that an action is taking place, and not intended to indicate an electrical problem or that the battery requires replacement. Electrical accessory installation To ensure proper operation of the BMS, any electrical devices that are added to the vehicle should not have their ground connection made directly at the negative battery post. A connection at the negative battery post can cause inaccurate measurements of the battery condition and potential incorrect system operation. Note: Electrical or electronic accessories added to the vehicle by the dealer or the owner may adversely affect battery performance and durability, and may also affect the performance of other electrical systems in the vehicle. When a battery replacement is required, the battery should only be replaced with a Ford recommended replacement battery which matches the electrical requirements of the vehicle. After battery replacement, or in some cases after charging the battery with the external charger, the BMS requires eight hours of vehicle sleep time (key off with doors closed) to relearn the new battery state of charge. Prior to relearning the state of charge, the BMS may disable electrical features (to protect the battery) earlier than normal.

Here is text from a 2013 F150 manual that doesn't show up in the c-max manual. After battery replacement, or in some cases after charging the battery with the external charger, the BMS requires eight hours of vehicle sleep time (key off with doors closed) to relearn the new battery state of charge. Prior to relearning the state of charge, the BMS may disable electrical features (to protect the battery) earlier than normal.

Since your battery is two years old and batteries don't last long in AZ maybe it's ok that the car thinks it is 4.6 yrs old. Also looks like yours didn't reset itself after sitting overnight when the battery was replaced. I measured the voltage at the battery of of my car this morning and it read 11.91v. I drove it on two 45 min trips yesterday. My battery is 4.5 yrs old.

Does the Service Manual say the C-max will reset itself if it left undisturbed for 8 hours? I see that for other Ford models?

Notice battery life starts going down slightly lower in extreme cold. According to that chart my battery is due to die any day now.

How long in years did your original C-max 12 v battery last? Mine is 4.5 yrs old still original. Don't forget to vote in the poll.

Has anyone tried this battery as a replacement? $119 at Autozone I see Ford has a coupon for $99 w/exchange

Suggest you give a car inside and out a good visual inspection since they tore it all apart. Would have been better if they had troubleshot the problem rather than just start changing stuff. (shotgunning) Good Luck