homestead

You mentioned cheaper tires but what does a set of 4 16x6.5 wheels cost? How expensive are they?

Maybe there was never a database problem at all, maybe they just leaked it out to some customers to see if it worked. (beta testers) We'll see if everyone suddenly gets capability to download now.

Here is a quote from our Ford Sync rep. about warranty and software updates on the 3.8 sync thread.

Had a problem uploading the sync xml file to owner.ford.com I think the problem was the firefox browser (mac). When I switched to Google chrome it worked and said my sync was up to date with 3.8 version. Success! Rebecca, do you know what the difference is between Rev1 and Rev2 of 3.8 sync? Bug fixes?

Good news! Just tried owner.ford.com this morning and it finally said I had an update available. Was able to download this file Gen2v38build15128updatepackageNARev2.zip (600.5mb) Note: The file I downloaded a few weeks ago from the Fusion website was Rev1. Think I will skip installing this one unless I find out the difference.

There are Ford rep's on site here you can PM to assist you with your car problem.

Gee was this built on a friday afternoon, poor quality. You can try running the vin to see if was in an accident or take it to an independent body shop to get an unbiased opinion. My rear door on drivers side is also harder to close but no noise.

regular gas , completely stock. MPG is more important to me than miles per tank but they kind of go together don't they. Cheers

I get lots of tanks in the 45-49 mpg but never got 600 miles either. Part of it is living in Oregon where you can't pump your own gas so after the first click you are done. The other part is my unwillingness to drive beyond where the car says you have 0 miles left or carry a small tank of gas. Not a big deal just happy to be getting mpg in the high 40's.

Thanks for the tip. Here is the link http://www.siriusxm.com/sxmlp415?sxmlpId=listen5

Wow, does that totally drain the high voltage battery?

Thanks for the response Rebecca. Please don't close our cases as the database is still showing an error that our cars are up to date with 3.6. If that is not fixed I (we) won't be able to download any updates in the future.

I don't have the answer to that but that is the way I took it.

I called Ford Sync today and the the person I talked to didn't know about the problem with the database. She said I was the first person who called her and the database didn't show that 3.8 was available. She said that I could take it into the dealer and get it updated and it would be covered since it was still under warranty.

Wrong assumption on my part, I got a PM from Ford so assumed everyone did that supplied their vin. No difference in getting dealer to do the update just would take up more of your time.

Those who supplied vin's got a PM from Ford to update your car at the dealer. Can you please give us an update on the database bug Rebecca?

The answer for now from Ford is to take your car to a dealer and have them do the update. I downloaded the update from the fusion forum and installed it. Not too difficult. My car is a 2013.

Downloaded the file from the fusion site and successfully updated my c-max to 3.8 yesterday 911 assist is the first choice you make after updating software.

There was also some drain holes on the hatch covered with clear tape that should be removed. They are straight up in the air on the bottom of the hatch with the hatch open.

Glad it is working for you but how do you know the Fusion download is the same as for C-Max?

So maybe there is problems with the update and Ford turned it off for everyone until it is fixed. Or is anyone still seeing it as available?

It has been a couple years since the last update so I can wait a few more days. If it is going to take weeks to fix maybe someone who was able to download it can post it on google drive.

Don't think so, I only have 21k miles and 6 months left on warranty.

Hopefully they are trying to fix the database so all the c-max owners can get the update, not just the lucky few here on the forum. Thanks Rebecca. I like what Ford is doing here on the forum.

My 2013 says it is up to date v3.6.2 updated aug of 2013